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Savings alert! 17% below average rates

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Reviews (1,370)
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Reviewed 16 December 2017 via mobile

Beautiful hotel with amazing staff in a great location loved every minute if I come back to siem reep I would look no further than this beautiful gem..ask at reception for a guy named kim san he is a tuk tuk driver on the front of the hotel he is a lovely reliable person who will take you anywhere and prices are so cheap for the day..not forgetting to mention on my daughters birthday all the staff came to the breakfast room and sang happy birthday with a beautiful cake that we had no idea about , and also the day we left they gave us a beautiful scarf as a gift..

Stayed: October 2017, travelled with family
1  Thank Jeanette S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017 via mobile

The hotel is beautiful, the staff is great. Very friendly, always wanting to help us out in any way. Delicious breakfast with several options. Beautiful pool that has a happy hour of buy one get one free from 5 to 7pm, which was always a great way to end a day of walking around town. Hope this helps!

Stayed: December 2017, travelled as a couple
1  Thank Jandrox22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 December 2017

Staff were very friendly and helpful, service was great overall. The rooms were clean and stylishly decorated, all amenities covered. The bathroom is open plan however, something to bear in mind... The pool was clean and the seating area nice and well decorated and kept. The location was also excellent - in a quiet area but a short walk away from the centre.

  • Stayed: December 2017, travelled with family
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1  Thank Ling W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

We had a stay at this Resort which was most beautiful. The ambience is intriguingly Oriental - a fantastic restaurant and very attentative staff wherever we stepped. We can highly recommend this Resort to anyone and also a visit to Angkor Wat and this region. Out visit to Cambodia was beautiful overall.

  • Stayed: December 2017, travelled with family
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2  Thank thomasbehle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

I would like to comment how pleased I was with the services provided to my wife and me by the entire hotel staff during our short but unforgettable stay in Sarai Resort & Spa from 7th Dec to 12th Dec 2017.

In particular, we were greatly impressed by the exceedingly high courteous service accorded to us by the following staff of the prestigious hotel, namely, Liza, Bunthong, Puthy, Proseth and Khanya. These front-line service staffs were incredibly fabulous whenever we approached them for any request. By their response, we could notice that even if it was not within their job duties, they would unhesitantly meet our requests.

When we planned to go to Siem Reap, we were unsure of the reception we would receive there. Through the recommendations of some close friends, we chose to stay at the Sarai Resort & Spa, unsure of the standard of hospitality we would be receiving there. We had traveled to many other Asian countries before, but our experience in Sarai Resort & Spa surpassed all our expectations. We were indeed very impressed and happy that we had decided to try out the prestigious hotel. We are NOT DISAPPOINTED. We had made the RIGHT choice.

The staff maintained a positive attitude and ensured we felt welcome during our stay. Everyone treated us with dignity and respect. We were treated like Royalty!! We were also amazed at the consistency in their performance, willingness to go the extra mile and their fluency in communicating with us in English. They made us be completely at home. We had never been given so much attention and courteous service in any of our previous visits abroad.

We will definitely be staying at the Sarai Resort & Spa again when we have the opportunity to visit Siem Reap. We will also recommend Sarai Resort & Spa to all our friends wishing to visit Siem Reap.

  • Stayed: December 2017, travelled as a couple
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1  Thank BK4771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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