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Reviewed 4 December 2017

Excellent facility, great food and hospitality unsurpassed!!
We planned last minute based on trip advisor reviews. it was a very nice and quiet hotel, much better than we had hoped for. Enjoyed every minute!

Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank sumanmukul08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017 via mobile

We stayed here for 2 nights and had a great time!

Service
The service was exceptionally anticipatory and elegant - every time an employee overheard us wanting to go to a restaurant for example, they'd make a reservation and arrange a tuk tuk without being prompted. Food and beverage service was slightly less professional than the front office team but they were still fantastic! Housekeeping paid exceptional attention to detail for stay over service and turndown.

Product
The hotel's public spaces are stunning and generate very well maintained. The food and beverage offer is of high quality and of adequate variety.

This hotel stands out in terms of service not only by Cambodian but also international standards. It is obvious that the employees feel happy and appreciated thus enjoying their jobs and delivering great guest experiences.

Date of stay: November 2017
Trip type: Travelled as a couple
Thank metropolitanguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017 via mobile

Wonderful staff, good location and great all round hotel. Spa treatments are first rate. The hotel has a lovely ambiance, the rooms are very tastefully decorated. Love the fact they gave you a free mobile phone with unlimited data for the duration of your stay.

Date of stay: December 2017
Trip type: Travelled with friends
Thank Bob D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017

I loved the hotel, staff were exceptionally helpful, organizing airport transfers, cars into town and early breakfast as we were running the half marathon. They were very helpful and the hotel itself is lovely. Great food, the pool is amazing! Would definitely visit again. I have stayed in a few different places in Siem Reap and would say this is one of the top hotels I've stayed in.

Date of stay: December 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Ursula I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017

I really enjoyed my stay at Sarai - stayed alone for 4 nights and 5 days. Very clean and cosy boutique hotel. The hospitality & service was superb for every aspect - organising tours, room service, spa appointment and general administration. The food was delicious at the cozy & elegant restaurant. Pool & pool area has a very pleasant design was perfect for after your relaxation. The staff are all very helpful, courteous and well spoken. I will certainly return with my friends & family.

Room tip: The bedroom was a double with a beautiful bay window seat with view to the pool. Well equipped and excellent bathroom facility. TV, Movies & Netflix available too - made the evening in very pleasant.
Date of stay: November 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank anujaprshr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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