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Reviewed 22 November 2017

This unusual hotel (only 3 years old) is in a convenient part of the city in Siem Reap. It is already starting to show signs of age in some parts of the buildings due to lack of maintenance but nothing too disturbing. Rooms have been designed in a very strange way with very little privacy when using the shower and minimum storage or bench space for toiletries etc. Tours to Ankor Thom and Ankor Wat were booked through the Hotel and this proved to be a good experience. Staff seemed a little inexperienced at times, probably due to lack of ongoing training but always they were very polite and friendly. Breakfast at the Goat Tree Restaurant was good with good choices and good coffee. Overal, in my opinion,l not a 5 star hotel, but worth staying if you want something reasonably priced and close to the River and Pub Street.

Stayed: November 2017
2  Thank highflyer49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

My Wife and I had a pleasant stay at the resort. The room service was good. Timely they change the towels and kept sufficient drinking water in the room. Of which I am very particular. They even tidy the room before we come after our dinner which you normally see in five star hotels.

Room Tip: They keep it clean especially the lenients and change the towels as requested. Aircon good working order.
  • Stayed: November 2017, travelled as a couple
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Thank Govindan235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017 via mobile

This is one of the nicest hotel we've stayed. Nice and beautiful decoration with cozy atmosphere. Room is spacious with well equipped. Staff is very friendly and attentive with useful information. Good breakfast with free wifi

Stayed: November 2017, travelled as a couple
Thank harriet r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2017

My friends and I were just in Siem Rep for the weekend. A spectacular place and the Sarai Resort & Spa made it even more spectacular. It all started with the complimentary pickup in our package. Incredibly nice and pleasant and attentive staff throughout - driver, receptionists, restaurants, spa, and all. The total experience starts with the ambience of the lobby, the room, the restaurant and even the tuk tuk and restaurant booking they did for us and of course most of all the service. We had breakfast at the hotel - exquisite. My coffee expert friend Christian made a special call out of their coffee machine - 5 Star. All in all, all 4 of us highly recommend it to anyone. The location is convenient as well. Barbara and I had the spa experience and loved it as well.

  • Stayed: November 2017, travelled with friends
    • Value
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Thank zarina999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile

i was for business in siem reap and spent one night at this hotel. very nice and friendly staff, nice atmosphere and very nice wellness centre. very convenient position. for somebody who wants to experience cambodian hospitality and have international standards! if you want to relax you cannot miss the pool...

Stayed: November 2017
Thank giovanna t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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