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All reviewsgreat hoteloutskirts of towntuc tucchinese new yearroom serviceprivate balconynice place to stayclean poolpub streetairport pickaway from the hustle and bustleroom was spaciousmemorable stayangkor watstar servicehotel is locatedstayed here for nights
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4 - 9 of 173 reviews
Reviewed 19 February 2018 via mobile

This hotel was lovely. The staff very friendly, the dining hall was beautiful and the pool was clean. The room was a twin share due to me being on a group tour, it was clean, a safe was provided, there was a balcony, bathroom was respectable. Laundry service was very affordable. No clothes were damaged.

Stayed: February 2018, travelled solo
1  Thank Kim H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2018 via mobile

Beautiful hotel off the main road. About $3US tuk tuk trip into Pub Street. Very clean. Friendly staff who where helpful l and spoke good English. Restaurant and breakfast were great. Pool was amazing. Can’t really fault it.

Stayed: January 2018, travelled solo
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2018

Stayed for 2 nights (booked by travel agent). Having read several positive reviews on Tripadvisor, I was quite disappointed.
The hotel is located off a a very dusty dirt road, quite a distance from the center, restaurants and shops.
The room was spacious and reasonably clean. Unfortunately, the AC gets turned off every time the guests leave the room, so the room is quite hot upon returning. Room amenities include coffee maker and safe.
The bathroom was very old, with no shelf space. One night the hot water was only a trickle (it was good the other night).
The place is quite noisy due to total lack of soundproofing; the noise starts as early as 5 am: dogs barking, doors slammed, loud conversations in the hallway, housekeeping. Even with ear plugs, you hear the noise as if it was in your room.
Complimentary Wifi, but with several hiccups.
Breakfast is mediocre, with limited selection of tired-looking items. Items are not labeled.

  • Stayed: January 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank cqfp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
korm k, General Manager at Kouprey Hotel, responded to this reviewResponded 20 January 2018

Dear cqfp123

First of all, I would like to express my gratitude to you for choosing our Kouprey Hotel for your accommodation during your holiday in Siem Reap. Cambodia.

Thank you very much for your sharing your review on tripadvisor. We are very regret to learn from your dissatisfaction during your stay that not made you meet from your expectation. However, we well taking note of your feedback, we believe we will make things better for operations to void such an incident from happening in the future.
I understand as well your dissatisfaction with regards to the noise dogs barking, doors slammed, loud conversations in the hallway,. I am genuinely apologetic and many thanks for bringing these lapses to our attention, as we believe that critique from our guests only helps in improvement.

Once again on behave of Kouprey Hotel Team, we would like to thank for your valuable time to let us know our weakness points
Best regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

Nice pool, far from town only by tuc tuc or bike. Food at the hotel was good in comparison with food on other places. They forgot our transfer at the airport on our arrivel... but paid our transfer on our departure. People are very friendly but communication in english is not easy like other places arround asia.

Stayed: January 2018, travelled as a couple
Thank Cândida Raquel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018

We stayed here at Kouprey for 5 nights with a family of four and thoroughly enjoyed our stay. There is a restaurant on site which is open from morning till night, serving a small but excellent variety of meals for a reasonable price. We ended up eating here most days. There is also a nice pool, and the rooms come with many amenities like bathroom slippers, complimentary bottle of water, etc. The staff are very helpful and give good advice on arranging excursions & transport. Great thanks to Mr. Korm Sopheng, Ms. Pek Sokphat and Mr. Hann Sotha and other hotel staff.

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rajhans D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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