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All reviews great hotel outskirts of town tuc tuc chinese new year room service private balcony nice place to stay clean pool pub street airport pick away from the hustle and bustle room was spacious memorable stay star service hotel is located stayed here for nights the hotel staff
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Reviewed 27 January 2018 via mobile

Beautiful hotel off the main road. About $3US tuk tuk trip into Pub Street. Very clean. Friendly staff who where helpful l and spoke good English. Restaurant and breakfast were great. Pool was amazing. Can’t really fault it.

Stayed: January 2018, travelled solo
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 January 2018

Stayed for 2 nights (booked by travel agent). Having read several positive reviews on Tripadvisor, I was quite disappointed.
The hotel is located off a a very dusty dirt road, quite a distance from the center, restaurants and shops.
The room was spacious and reasonably clean. Unfortunately, the AC gets turned off every time the guests leave the room, so the room is quite hot upon returning. Room amenities include coffee maker and safe.
The bathroom was very old, with no shelf space. One night the hot water was only a trickle (it was good the other night).
The place is quite noisy due to total lack of soundproofing; the noise starts as early as 5 am: dogs barking, doors slammed, loud conversations in the hallway, housekeeping. Even with ear plugs, you hear the noise as if it was in your room.
Complimentary Wifi, but with several hiccups.
Breakfast is mediocre, with limited selection of tired-looking items. Items are not labeled.

  • Stayed: January 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank cqfp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
korm k, General Manager at Kouprey Hotel, responded to this reviewResponded 20 January 2018

Dear cqfp123

First of all, I would like to express my gratitude to you for choosing our Kouprey Hotel for your accommodation during your holiday in Siem Reap. Cambodia.

Thank you very much for your sharing your review on tripadvisor. We are very regret to learn from your dissatisfaction during your stay that not made you meet from your expectation. However, we well taking note of your feedback, we believe we will make things better for operations to void such an incident from happening in the future.
I understand as well your dissatisfaction with regards to the noise dogs barking, doors slammed, loud conversations in the hallway,. I am genuinely apologetic and many thanks for bringing these lapses to our attention, as we believe that critique from our guests only helps in improvement.

Once again on behave of Kouprey Hotel Team, we would like to thank for your valuable time to let us know our weakness points
Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2018 via mobile

Nice pool, far from town only by tuc tuc or bike. Food at the hotel was good in comparison with food on other places. They forgot our transfer at the airport on our arrivel... but paid our transfer on our departure. People are very friendly but communication in english is not easy like other places arround asia.

Stayed: January 2018, travelled as a couple
Thank Cândida Raquel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2018

We stayed here at Kouprey for 5 nights with a family of four and thoroughly enjoyed our stay. There is a restaurant on site which is open from morning till night, serving a small but excellent variety of meals for a reasonable price. We ended up eating here most days. There is also a nice pool, and the rooms come with many amenities like bathroom slippers, complimentary bottle of water, etc. The staff are very helpful and give good advice on arranging excursions & transport. Great thanks to Mr. Korm Sopheng, Ms. Pek Sokphat and Mr. Hann Sotha and other hotel staff.

  • Stayed: December 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rajhans D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2017

We, 6 people, consisting of family members and friends stayed there for 2 nights and everything from the rooms and the garden with pool and open-air restaurant to the service was really appreciated. Around 200 meter from the extremely busy main road (highway) made it noise free still near to everything we wanted to visit. Considering this and the price we paid made it a real good deal.

Room Tip: Rooms with garden view
  • Stayed: December 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Helmut B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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