very nice! great staff and the hotel room is big and cute. really recommend it. we had to get up very early as we were going to go watch the sunrise at angkor wat and they very nicely gave us some water bottles and a breakfast box to take with us there. very nice hotel and pool etc.
Dear Sir/Madam, Greetings from Apsara Greenland Boutique Villa, Siem Reap! Thank you very much for staying with us during your Siem Reap, Cambodia trip. This is our great pleasure to have the chance to serve you and to know that you are having a great experience with us. We promise to keep providing this excellent service to all customers and share your compliments with our colleagues so they can hear the result of their efforts. Thanks again and looking forward to serving you one more time soon. Kind regards, Apsara Greenland Team
This rating has nothing to do with the kindness and service. They were very kind to us and served us well.
However the property was outdated and didn't look like the pictures showed on the website. It really needs maintenance.
We also were really disappointed by the room. We booked a villa with private pool. Well basically, we had two rooms with two different room numbers. No connection to each other. To go to the other room, we had to go outside... That is not a villa.
Also the mattresses were lying on a floor, not what we call a comfortable bed. They were hard, we woke up with a back ache. The shower is awful. In one room, the whole bathroom floor was totally wet, in the other room the shower was hanging too low, you couldn't wash your hair properly.
Since we didn't sleep well, we therefore decided to leave earlier and go to another hotel.
The property has definitely a lot of potential, however there is a lot of work to do!
Dear 434vivianv,
Thank you very much for your writing us a review.
With much regret we learnt that our services and facilities did not meet your expectations for which we wish to apologize again. I am very sorry that the service which you have received during your last visit did not meet your expectation compared to your previous. we are working on a improved process and keep maintenance.
We hope you give us an opportunity to serve you one more. Enjoyed your day
Best regards
Kim
5 might stay. Only a 15 min walk or 5 min tuk tuk into town but a very tranquil and peaceful location. Simple clean rooms with an OK shower but very comfy bed. Great friendly and attentive staff. Good breakfast and great value. Overall a great little place to stay!
Dear Sir/Madam, Greetings from Apsara Greenland Boutique Villa, Siem Reap! Thank you very much for staying with us during your Siem Reap, Cambodia trip. This is our great pleasure to have the chance to serve you and to know that you are having a great experience with us. We promise to keep providing this excellent service to all customers and share your compliments with our colleagues so they can hear the result of their efforts. Thanks again and looking forward to serving you one more time soon. Kind regards, Apsara Greenland Team
Great friendly staff and unique Cambodian feature rooms. It is quiet and peaceful, the staff can’t help you enough and the rooms are spacious and a cultural experience. Recommend trying the Cambodian Fish Amok, the chef makes a great one. They can arrange whatever you need, just kindly ask.
Dear Sir/Madam, Greetings from Apsara Greenland Boutique Villa, Siem Reap! Thank you very much for staying with us during your Siem Reap, Cambodia trip. This is our great pleasure to have the chance to serve you and to know that you are having a great experience with us. We promise to keep providing this excellent service to all customers and share your compliments with our colleagues so they can hear the result of their efforts. Thanks again and looking forward to serving you one more time soon. Kind regards, Apsara Greenland Team
Thank you so much for your service for us to stay on our trip to siem reap, from 27th of May to 29th of May 2022,. We are very enjoy, your hotel is very nice, we are all love it. I never stop smilling from the time arrived until I left. Lovely staff, the road don't miss this hotel.
Thank you B. sokha, for your wonderful comment about your stay recently, and appreciated your saying the true.
I have share your comment to our team members as they are deserve to have your compliment from their hard working.
We hope to have the pleasure of welcoming you back again.
Best regards, KIM
