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Reviewed 12 October 2017 via mobile

Stayed in one of the executive bungalows for 3 nights in October and had a wonderful visit. The rooms are spacious with a steam room, and the staff are so attentive and helpful. Would definitely recommend a massage at the spa (you get a 15 mins complimentary one as a guest), as well as the food and happy hour cocktails! The free airport transfer in a vintage Mercedes was a real highlight. Would stay again if coming back to Siem Reap.

Stayed: October 2017, travelled as a couple
Thank Liane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicolas D, General Manager at Heritage Suites Hotel, responded to this reviewResponded 9 December 2017

Dear Liane C,

Thank you first of all for taking the time to give us your encouraging feedback.
I am glad to hear that we were able to impress you in particular with our Vintage cars, large beverage selection offer as well as our spacious rooms.

We look forward to host you again.

Kindest regards,

Nicolas Deus
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

I had an awesome stay here in Heritage. Very accommodating staff, they're all smiling and helpful. This is the best place to relax and to chill. Very unique, clean and big and classy room. The pool is clean as well. Delicious food and good drinks served while there's a band playing good music. Their boat cruise is super amazing I enjoyed watching the sunset! Will surely recommend to my friends!

Stayed: September 2017, travelled as a couple
Thank majoycali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage S, General Manager at Heritage Suites Hotel, responded to this reviewResponded 4 October 2017

Thank you first of all for taking the time to give us your encouraging feedback.

I am glad to hear we were able to impress you in particular with our private tours and the kindness of our team.

I have taken the liberty to pass on your compliments to our team, who were very pleased by your feedback.

We also hope to see you for many more times to come.

Kindest regards,

Nicolas Deus
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

We didn't know where we going to be taken with a bit of a ride to get here on some back streets. As son as walked through the door we were greeted with towels and drinks and felt very much at home.
We were upgraded to a better room due to it being low season so very nice.
Service was impeccable and the place was spotless.
We loved having the pool to come back to and yes we did swim au natural the night the manger dared us to being not many people booked in. :)
We also had cocktails this night as she was doing a training for the staff so a very nice evening.
The food was awesome could not fault at all.
we would totally recommend this place and would happily come back here.

  • Stayed: August 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank turtle63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage S, General Manager at Heritage Suites Hotel, responded to this reviewResponded 2 October 2017

Dear Turtle63,

Thank you first of all for taking the time to give us your encouraging feedback.
I am glad to hear we were able to impress you in particular with the level of our spa by Clarins.

I have taken the liberty to pass on your compliments to our team, who were very pleased by your feedback.

We also hope to see you for many more times to come.

Kindest regards,

Nicolas Deus
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017 via mobile

A fabulous boutique hotel with one of the nicest rooms/suites I have ever stayed in. The service was so friendly and yet not ingratiating. The pool setting was shaded by beautiful foliage. Food was really nice.
Our whole stay was delightful.

Stayed: September 2017, travelled as a couple
1  Thank Alastair E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage S, Manager at Heritage Suites Hotel, responded to this reviewResponded 2 October 2017

Dear Alastar E,

Thank you first of all for taking the time to give us your encouraging feedback.
I am glad to hear we were able to impress you in particular with our pool area and restaurant offer.

I have taken the liberty to pass on your compliments to our team, who were very pleased by your feedback.

We also hope to see you for many more times to come.

Kindest regards,

Nicolas Deus
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2017

This is a beautiful and quiet boutique hotel. It was a pleasure to return to the serenity each day after sightseeing. Our room was lovely and spacious, even considering that it was set up with two extra beds for our children. Although we didn't use it, the private hot tub and garden were a nice added touch. The pool area was also quite nice. We enjoyed the made to order breakfast, as well as cocktails and dinner one evening. We were able to arrange for sightseeing excursions through the hotel that were absolutely amazing, particularly the sunrise over Angkor Wat that we were able to enjoy in complete solitude thanks to our phenomenal guide. Book this hotel - you will not be disappointed!

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank RDrucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heritage S, General Manager at Heritage Suites Hotel, responded to this reviewResponded 2 October 2017

Dear RDrucker,

Thank you first of all for taking the time to give us your encouraging feedback.
I am glad to hear we were able to impress you in particular with our Adventures offers as well as our spacious rooms.

I have taken the liberty to pass on your compliments to our team, who were very pleased by your feedback.

We also hope to see you for many more times to come.

Kindest regards,

Nicolas Deus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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