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“Excelent location” 5 of 5 bubbles
Review of Heritage Suites Hotel

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Heritage Suites Hotel
Ranked #28 of 319 Hotels in Siem Reap
Certificate of Excellence
MO
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excelent location”
5 of 5 bubbles Reviewed 24 April 2012

We did stay there for 4 days in part of our honney moon.
We loved our stay there, the room was nice and clean. The staff was great and super freindly.
We did book our tour with their travel agency and this was very convinient. Every day we would visit from 7.30-8 until noon and then start at 3 pm so we had 3 hours to relax and take advantage of the pool.
The

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank maxlecaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,203 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (230)
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English first
Hong Kong
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 20 April 2012

There is a reason why so many travelers have rated this hotel as "excellent". This was my 2nd trip to Siem Reap, having stayed at the Amansara and Sofitel in the past. This time I was taking my Mother & Sister to Siem Reap. I prefer smaller boutique hotels to the larger ones. I was looking for something intimate, charming and enjoyable. Heritage ticks all those boxes. The hotel team took fantastic care of us, and were exceptionally warm & hospitable. While it can be said that Cambodians are generally warm and hospitable, at Heritage it was exceptionally so. We enjoyed the food, smiles of the team there, the pool, and the happy hour! If you can, select one of the suites with floor to ceiling windows, bath tub by the window, and private garden with outdoor shower. My Sister will be back and plans to return to Heritage. Very well done!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank charlieNjessica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 April 2012

This place was recommended to me by a friend.
I came to Heritage as a stop on my honeymoon for 4 nights and it was perfect.
The rooms are amazing, service is great, food is very good. Staff is very friendly yet professional and the place is small enough that you get to talk to other travelers which create a very nice atmosphere.
I would come back every weekend if I wasn't living 12h away.

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Romain G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 April 2012

Not only were we greeted by an exceptionally warm welcome but the staff was extraordinary helpful & friendly. The hotel is simply beautiful. The food was good and very well priced. The location was perfect. This felt like home away from home. Great bar. A class act all the way.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ThomasM1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 11 April 2012

Heritage Suites Hotel was recommended to me by a colleague who stayed there a few months back. I had a chance to stay in both the Deluxe Room and the Bungalow Suite. The Deluxe room has all the basic amenities, just a simple and comfortable room. The Bungalow Suite consists of a living area, a private garden, bedroom, both an indoor and outdoor shower and a bathtub. There is basically everything in the room, feels like I could stay inside the entire day. However, one thing to take note is that there is no television in the Bungalow Suite- so if you're someone who needs to watch TV, this is not the room for you.
The pool's water temperature is constantly maintained at 25 degrees celcius so it's always good to take a swim when the weather is unbearably hot outside.
We found the breakfast to be great, there is a variety of food to choose from and everything tasted so good!
Staff in the hotel are very attentive, very helpful. They helped us with our tours in Siem Reap, arranged for transport, got us a great tour guide who speaks good English and gave really good recommendations of restaurants in Siem Reap. The Bungalow Suite is a walk away from the reception so we had to carry our luggage over when we do our check out on the last day. I actually saw one of the staff informing the reception about us coming over to check out and they sent someone over to help us with our luggage. This is just a small gesture but it's the little things that made a difference to how we view the hotel and its services as a whole. Baptiste Cabarry, F&B Manager also gave us suggestions to many things we could do in Siem Reap, he was a great help!

Thank you Heritage Suites for making our trip in Siem Reap such a pleasant one!

Room Tip: Choose the Bungalow suite if possible!
See more room tips
  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Rachel N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Suites Hotel

Property: Heritage Suites Hotel
Address: Wat Polanka, Slokram Village, Siem Reap 93101, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Business Hotel in Siem Reap
#8 Romantic Hotel in Siem Reap
#22 Spa Hotel in Siem Reap
#23 Luxury Hotel in Siem Reap
#24 Family Hotel in Siem Reap
Price Range (Based on Average Rates): €€
Hotel Class:4.5 star — Heritage Suites Hotel 4.5*
Number of rooms: 26
Official Description (provided by the hotel):
Small and Charming Boutique Hotel|20 Suites & 6 Classic Guestrooms | Sophisticated - but not trendy | Luxurious - but not ostentatious | Timeless - yet recognizably of its time | Genuine hospitality | One block away from the Siem Reap river |Twenty minutes from the Angkor temples|Five minutes to downtown Old Market| Saltwater pool, Spa, fine dining Restaurant & Zinc Bar | Regular Happy Hours from 5pm to 7pm at the Cocktail Bar | EVERY TUESDAY - ROYAL APSARA DANCE from 7.30Pm - 8.30Pm | EVERY THURSDAY - JAZZ IN THE CITY from 7pm to 10pm ... more   less 
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Also Known As:
Heritage Suites Hotel Relais And Chateaux
Heritage Hotel Siem Reap
Heritage Siem Reap

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