We stayed at the Royal Angkor for two nights as a base for our visit to the temples .
Although we encounted a small hic up on our check in this was soon resolved between the hotel and our travel agent . The hotel staff & management could not have been more apologetic . Top marks for their customer service . As part of their concern they offered us upgraded rooms and complementary one hour massages . As the error was not entirely down to the hotel , moreover our travel agent , we thought this went above and beyond good service .
The whole ethos of the staff here is to provide warm welcoming service where nothing is to much trouble . You are made to feel as if your stay is there upmost priority .
The hotel has a sort of french colonial feel . The rooms are warm and spacious with comfortable beds and fresh clean linens.
we took dinner in the restaurant on the first night. Sadly we were the only 4 people in so it lacked a little atmosphere . Breakfast was a mix of Vietnamese and European foods.
All in all this was a pleasant and lovely experience of a short stay in Cambodia .More
- Free Wifi
- Breakfast included