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All reviews tuk tuk free shuttle beautiful hotel pub street robes and slippers developing country star hotel beautiful lobby nice decoration pool bar adjoining rooms breakfast selection asian food smiling faces tour desk lobby area traditional cambodian
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Reviewed 19 November 2017 via mobile

Had a wonderful two night stay at this impressive hotel!
Excellent service from the bar manager Sopheara, very competent and friendly, learnt a lot about Cambodian culture from Sopheara.
The food and drinks served were beautifully presented and very tasty! Close for trips to Angkor Wat also.
Would highly recommend this hotel to anyone.

Stayed: November 2017, travelled as a couple
Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SreyPich932, eCommerce Officer at Empress Angkor Resort & Spa, responded to this reviewResponded 20 November 2017

Dear Janet B,
Greetings from Empress Angkor Resort&Spa!

Thank you for spending your valued time to share your experience during your stayed in our hotel. Your review is much appreciated. We seek another chance to welcoming you back to our resort in the nearest future.

Thank you!
SreyPich (Ms.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2017 via mobile

It is a spacious hotel, with old world charm. The service is fine although nothing extraordinary. Rooms are spacious and comfortable.
Internet in the room was not very good.
Breakfast had a good spread. Absolutely a self help situation. During breakfast tables were not being cleared as fast and one had to look for a cleared table.
Looking at the huge property, service could be better.
SPA is good and professionally run.

Stayed: November 2017, travelled on business
Thank ChandraS3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SreyPich932, eCommerce Officer at Empress Angkor Resort & Spa, responded to this reviewResponded 19 November 2017

Dear ChandraS3,
Greetings from Empress Angkor Resort&Spa!

Every effort or negative comments from our guest is taken very seriously and the negative issue. You mentioned will be investigate immediately.

We would like to express our sincere thank you for taking your time to share your experience during your stayed. We do appreciate on your comment. We seek another chance to welcome you back to our resort in the near future.

Best Regards,
SreyPich(Ms.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017 via mobile

We checked in the resort on 8th September and checked out on the 12th September. We were really impressed with the resort. It was really clean and comfortable . The breakfast buffet was amazing with variety of foods to choose from.
The service was really superb. We were picked up from airport on time to the hotel. Eventhough we reached early before the checkin time the hotel was able to provide us with the room earlier. We were welcomed with a rejuvanating lemongrass drink and cold wet towel.The staff manager briefed us on all the facilities of the hotel before sending us to our room.

The room was very clean and neat. Everyday there is room service to clean the room.The bathroom was really spacious and clean plus everyday they replace the used toiletries for free.

The resort is 10-15 minutes from Pub Street. Everyday they have free shuttle van at 6pm for guest to go and return back at 9pm from Pub Street.


Overall our stay was very good and we were very happy that we choosed this Resort. We wish to credit the hotel staff mainly Sopheak, Panha and Chhuk Ampo for helping us during our stay. Hope to return there one day.

Stayed: September 2017, travelled as a couple
2  Thank rhesma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panhara90, E-Commerce team at Empress Angkor Resort & Spa, responded to this reviewResponded 29 September 2017

Dear rhesma,

We would like to express our sincere thanks for spending your valued time to share your experience during your stayed in the resort and had chosen to stay with us. your review is much appreciated, we seek another chance to welcoming you back in the nearest future.

Best regards,
Panha CHOEUN (Mr.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2017

Simply gorgeous hotel with free pool and spa. Spacious beautiful rooms and excellent service. Good ample choice at breakfast. Near to the airport and convenient for the temples. Full day tuk tuk service for USD15. Free shuttle at specific times to Siem Reap centre.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank LuisSilveiro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panhara90, E-Commerce team at Empress Angkor Resort & Spa, responded to this reviewResponded 29 September 2017

Dear Luis S,

We would like to express our sincere thanks for spending your valued time to share your experience during your stayed in the resort and had chosen to stay with us. your review is much appreciated, we seek another chance to welcoming you back in the nearest future.

Best regards,
Panha CHOEUN (Mr.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

staffs are very cool, clean and new facility, breakfast is good taste and finally their service-mind is so kind

My suggestion, the shuttle bus to downtown are not on time, it depends on your desire even if they announce the period for pick up

  • Stayed: September 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
2  Thank Jaysuperjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SreyPich932, eCommerce Officer at Empress Angkor Resort & Spa, responded to this reviewResponded 18 September 2017

Dear Jaysuperjay,
Greetings from Empress Angkor Resort&Spa!

Every effort or negative comments from our guest is taken very seriously and the negative issue. You mentioned will be investigate immediately.

We would like to express our sincere thank you for taking your time to share your experience during your stayed. We do appreciate on your comment. We seek another chance to welcome you back to our resort in the near future.

Best Regards,
SreyPich(Ms.)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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