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All reviewstuk tukfree shuttlebeautiful hotelpub streetrobes and slippersdeveloping countrystar hotelbeautiful lobbynice decorationpool baradjoining roomsbreakfast selectionasian foodsmiling facestour desklobby areatraditional cambodian
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Reviewed 10 July 2015 via mobile

We had an amazing time at Empress Angkor, the rooms were nice, the service exceptional (very kind people) with good amenities (pool and pool table as well as a small modern fitness centre that are all free to use for guests). The restaurant provided good Cambodian and Western food with prices more expensive than in town but cheaper when you take in to consideration the tuk tuk rides. Buffet breakfasts were good with both abundance in quantity and quality. It's location is at a short distance from the centre and the main attractions (to far to walk though) free shuttles from the hotel to 'town' are provided in the evenings. In the mornings or after a late night out, we caught tuk tuks to 'town' for 3 USD and managed to get one back for 2 USD (as a general rule never settle for the first price a tuk tuk driver offers you can always walk away if he is not willing to meet your offer, the supply of tuk tuks is high). Finally, the hotel provided a free shuttle to the airport.
Overall an awesome stay that we got at a great price online :)

Stayed: July 2015, travelled as a couple
2  Thank Jono626626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSCHANTHA, E-Commerce at Empress Angkor Resort & Spa, responded to this reviewResponded 21 September 2015

Dear Jono,

Thank you for taking the time to post your feedback about experience stayed at Empress Angkor Resort & Spa.

We are so excited to get the high review rating about our service and our properties to you. Your Experience are hopeful because it will be shared directly to other traveler around the world and especially who come to Siem Reap Angkor of Cambodia to get perfect accommodation during their vacation or business trip etc.

We are going to maintain our service and properties to you and other traveler back to the accommodation with us in the next future.

Kindest regards,

The Managements,

Empress Angkor Resort & Spa
Siem Reap Angkor, Cambodia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2015

Only due to a canceled flight did we end up here but the service and rooms were excellent. Close to the airport so our flight staff stayed also ( thanks Vietnam Airlines).
Breakfast was adequate. The hotel is very large ( if you like that sort of thing) and has a beautiful pool area. It is nowhere near the centre of town so would not be a choice of mine.

  • Stayed: June 2015, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Rosemary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSCHANTHA, E-Commerce at Empress Angkor Resort & Spa, responded to this reviewResponded 21 September 2015

Dear Rosemary,

Thank you for taking the time to post your feedback about experience stayed at Empress Angkor Resort & Spa.

We are so excited to get the high review rating about our service and our properties to you. Your Experience are hopeful because it will be shared directly to other traveler around the world and especially who come to Siem Reap Angkor of Cambodia to get perfect accommodation during their vacation or business trip etc.

We are going to maintain our service and properties to you and other traveler back to the accommodation with us in the next future.

Kindest regards,

The Managements,

Empress Angkor Resort & Spa
Siem Reap Angkor, Cambodia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2015

Although we did not spend too much time in the hotel, the important time that we were there was magnificent: sleeping and eating breakfast. The rooms are comfortable. I was accommodated in connecting rooms so I could stay in full contact with my children. The restaurant opens very early but if you want it earlier, they can pack it for you for a small fee. In the restaurant, the food is quite good, having a nice variety of fruits, vegetable, bread, egg station, noodles station and some other variety of Japanese and Asian food stations, all of the well provided, tasty and assorted.

It is a bit far from everything, except the airport, but everything is at reach of a US$3 Tuk Tuk and the time to destinations is no more than 15 minutes.

  • Stayed: June 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank GERMAN R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSCHANTHA, E-Commerce at Empress Angkor Resort & Spa, responded to this reviewResponded 21 September 2015

Dear GERMAN,

Thank you for taking the time to post your feedback about experience stayed at Empress Angkor Resort & Spa.

We are so excited to get the high review rating about our service and our properties to you. Your Experience are hopeful because it will be shared directly to other traveler around the world and especially who come to Siem Reap Angkor of Cambodia to get perfect accommodation during their vacation or business trip etc.

We are going to maintain our service and properties to you and other traveler back to the accommodation with us in the next future.

Kindest regards,

The Managements,

Empress Angkor Resort & Spa
Siem Reap Angkor, Cambodia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2015

My son and I stayed in Empress for four nights in June 2015 and the hotel went much above my expectations.Very close to the airport and city,quite and spacious place.Nice and friendly staff everywhere,clean rooms and excellent house keeping.Probably due to to the low season not much activities and entertainment in the hotel,but not to miss one.
Highly recommended if you stay in Siam Reap!

Room Tip: Room facing the pool
  • Stayed: June 2015, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Stefan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSCHANTHA, E-Commerce at Empress Angkor Resort & Spa, responded to this reviewResponded 28 September 2015

Dear Teong hoon O,,

Thank you for taking the time to post your feedback about experience stayed at Empress Angkor Resort & Spa.

We going to improve our service and properties to you and other traveler back to the accommodation with us in the next future.

I thank you for complimenting the lovely large pool and warm service from our staff.

Kindest regards,

The Managements,

Empress Angkor Resort & Spa
Siem Reap Angkor, Cambodia

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2015

Large hotel with a naive layout. Fairly large room. Howeve, the stopper at the bathroom sink malfunctioned and was not repaired even after housekeeping has been alerted. Conveniently located along the highway from airport to the town centre. Limited buffet spread. Good massage. Fair value for the stay.

  • Stayed: June 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Teong hoon O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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