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Savings alert! 10% below average rates

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Reviews (5,820)
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4,671
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Reviewed 4 March 2018

My wife and I stayed at the place for 4 nights. It was a lovely place and very understanding staff. While we had booked the hotel through a travel portal, when we contacted the hotel for airport pickups, they happily offered us complementary transfers. They are very active on FB messenger with immediate replies. This getaway was to celebrate my wife's birthday and we were in for a pleasant surprise to get a cake in the room and a good discount in the Spa.
Apart from this the breakfast spread was awesome, the pool is great. Just a couple of mosquitoes in the room was the only downside.
Highly recommended.

  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Arindam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

I stayed here for 4 glorious nights as part of Wendy Wu around Cambodia tour.
It was lovely ! Beautiful hotel with great rooms and very professional and helpful staff.
The breakfasts were to die for so much to choose from.
Highly recommend this Resort.

Stayed: February 2018, travelled solo
Thank Tanya s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018 via mobile

We were upgraded to a suite, which was large and nice but the lighting system was a crazy puzzle of double switches that we never quite worked out and the AC was really loud. They also had a cultural show 3 nights a week clanging out 'tunes' until late in the evening, which I am sure is welcome if you are watching it. Lastly, the pool looked good from far but up close seemed rough and unfinished with dangerously rough edges that sliced open our son's toe.
It sounds like all negatives, but we had a generally good experience. Staff were very helpful and friendly, the breakfast was good, and location is fairly good close to downtown and markets.

Stayed: March 2018, travelled on business
Thank Elusival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnotalityGroup, General Manager at Borei Angkor Resort & Spa, responded to this reviewResponded 5 March 2018

Dear Elusival,

Thank you for sharing your experiences. With your feedback, we have immediately done fixing the AC and lighting of the room you stayed as well as fixing a small part of the floor tiles of the pool at the moment.

The culture night schedule starts from 6:30pm and finishes around 9pm or 9:30pm latest. If we could have been notified, we wish we could allocate your room at a farther side, so you would have enjoyed your early bedtime. We sincerely apologize for the inconvenience.

As we keep improving our services and facilities, we hope you would give us the opportunity to serve you better in the future.

Kind regards,

Sokvanna HANG
Director of Guest Experience

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2018

This is a nice place to stay .We were check-in by Pin .He was very helpful ,attentive and went out of his way to accommodate us.The room is very traditional Khmer culture same as the lobby.We had a chance to use the steam room ,pool,and sauna.It was great. Breakfast buffet was okay but the service was good.

Stayed: February 2018
Thank Sonnevy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2018

Great, clean rooms. delicious food in the restaurants and bars, with a good breakfast. Also the spa and massage was very, very good. Nice relaxed pool. Bur the hospitality of all employees and especially mr. Hak, was impressive. He really made our stay unforgettable. For sure we will be back!!

Room Tip: rooms with swimming pool view have the best view. of course the other rooms are also good.
  • Stayed: February 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank GJG1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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