We booked at the last minute and chose Memoire d'Angkor purely on instinct. We made a great decision. The excellent service started with a very welcoming pick up at the airport and very friendly and communicative driver, Peter. We were welcomed at the reception by Khemy who helped us in so many different ways during our 3 day stay. Our children loves her!! Our tour bookings, restaurant, circus bookings were all taken care of with maximum service and minimum fuss. We loved the welcoming message made with flower pedals on the bed. In fact, the staff was distinctive in their super helpful and customer oriented nature. We love the breakfast food - super fresh and sufficient variety to please our children. The outdoor part of the restaurant is very nice to spend the time. The pool was not large but very clean and nice and the staff as usual was super attentive with towels etc. In summary, this is a 4-star hotel with a 6-star service. Large clean family room with excellent service. A stay at a hotel is always characterized by not the décor or facilities but service. I am so impressed by the excellent service provided by everyone, including the General Manager, who were informative and super helpful at all time. A lot of 5-star hotels can learn something about service from Memoire d'Angkor. And a special thank you to Khemy who made the service so personal and...We booked at the last minute and chose Memoire d'Angkor purely on instinct. We made a great decision. The excellent service started with a very welcoming pick up at the airport and very friendly and communicative driver, Peter. We were welcomed at the reception by Khemy who helped us in so many different ways during our 3 day stay. Our children loves her!! Our tour bookings, restaurant, circus bookings were all taken care of with maximum service and minimum fuss. We loved the welcoming message made with flower pedals on the bed. In fact, the staff was distinctive in their super helpful and customer oriented nature. We love the breakfast food - super fresh and sufficient variety to please our children. The outdoor part of the restaurant is very nice to spend the time. The pool was not large but very clean and nice and the staff as usual was super attentive with towels etc.

In summary, this is a 4-star hotel with a 6-star service. Large clean family room with excellent service. A stay at a hotel is always characterized by not the décor or facilities but service. I am so impressed by the excellent service provided by everyone, including the General Manager, who were informative and super helpful at all time. A lot of 5-star hotels can learn something about service from Memoire d'Angkor. And a special thank you to Khemy who made the service so personal and welcoming!More