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Raffles Grand Hotel d'Angkor
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Reviews (1,847)
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All reviewselephant barcabana suiteapsara terracelandmark roomcolonial charmangkor watmain buildingmodern amenitieshuge poolbreakfast buffetphnom penhcold towelswonderful hoteltour guidewelcome drinktuk tukan oasis
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Reviewed 22 February 2012

I can see why this hotel recently won an award for the Best Service, it trully was amazing. From the moment that we arrived to the moment we left, the staff couldn't have been anymore polite nad welcoming and helpful. The unique elevator is wonderful, the pool table in the elephant bar and a must try is the dip that is served with drinks here, simply yummy. The staff always had your room key waiting for you on arrival (I still don't know how they knew when to expect you!) but I would definitely recommend staying here.

Room Tip: Overlooking the gardens and the Presidential home
  • Stayed: February 2012, travelled as a couple
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Thank Emma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafflesangkor, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 24 February 2012

Thank you so much for staying with us and we are very happy to read that you enjoyed your time at Raffles Grand Hotel d’Angkor and its services. We have shared your comments to our teams to encourage and motivate them further and indeed Cambodia is a beautiful country with amazing hospitality
Best Regards
Christian Sack
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2012

I loved this hotel. From the antique elevator, to the superb staff (some of the most helpful and friendly you'll ever encounter). Food was outstanding, our room was amazing. The swimming pool and pool service - five stars!!

  • Stayed: January 2012, travelled as a couple
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Thank aprusoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafflesangkor, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 24 February 2012

I would like to extend my thanks for taking the time to recommend our hotel. It is a pleasure for me to hear that you had such an enjoyable stay at Raffles Grand Hotel d’Angkor and the team and I look forward to welcoming you back in the future.
Christian Sack
General Manager

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Reviewed 19 February 2012

While it's pretty compact and modest in many ways, your hotel is definitely one of our absolute favourites anywhere in the world, probably one of our top three...comparison set being incredible Relais and Chateaux, slh's, Oberoi and Taj resorts in India.

We both felt it was such an amazing level of service, all the staff were so genuinely lovely, and kind. The pool area was so elegant, simple and beautiful and overall we just loved the whole thing. The food was all very lovely - and we didn't even try the fine dining. The man at the spa that was offering the free stretching sessions was incredible, and more knowledgable and informative to us about our bodies than any masseuse that we have ever had anywhere and his subsequent massage was the best we have ever had.

If we lived in Asia we'd probably use Raffles Siem Reap as a weekend getaway.

There's a fantastic and lovely Kiwi 'ambassador' named Dean who can help you plan your experience and stay.

  • Stayed: January 2012, travelled as a couple
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Thank Derek H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2012

Fantastic Apsara Dinner. The buffet options were varied, very well presented, and delicious!

Stayed: January 2012, travelled with friends
Thank PureWaterNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafflesangkor, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 24 February 2012

Thank you so much for staying with us and for recommending us on Trip advisor. We are very happy to read that you enjoyed your time and appreciate the details which make Raffles Grand Hotel d’Angkor a unique experience when you come to Siem Reap Cambodia. Indeed the Apsara Show is special and it is a commitment of the hotel to support the performing arts and encourage the revitalization of traditional arts and crafts in Siem Reap.

Kindest regards
Christian Sack
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2012

We thought the Raffles Hotel, with its beautiful old lift and colonial charm beats most 5 star hotels. The room in a separate wing (walkway under cover) was very adequate and roomy with a separate desk area, adequate bathroom and separate dressing room. The dining room breakfasts and lunch were delicious, and we had a very pleasant dinner in another formal dining room. If you prefer historic hotels rather than modern, this is the hotel for you.

Room Tip: We were in a separate wing - you may prefer to be in the main building although I'm not sure what the rooms are like.
  • Stayed: January 2012, travelled as a couple
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Thank shelleydark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rafflesangkor, General Manager at Raffles Grand Hotel d'Angkor, responded to this reviewResponded 12 February 2012

Thank you for posting your comments about our Restaurant Le Grand, here at Raffles Grand Hotel d’Angkor. It is a pleasure to read that you had an enjoyable dining experience and that you rate our cuisine so highly. Indeed Restaurant Le Grand is an elegant and sumptuous experience and we hope to welcome you back the next time you visit Siem Reap.

Best Regards,

Christian Sack

General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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