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Golden Temple Hotel
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Reviews (4,003)
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Reviewed 27 December 2016

I would give the warmth and hospitality in this hotel 5 stars. It is definitely a home away from home. We were efficiently checked in by Chen with thorough instructions on all the facilities and services ( many of them complimentary) offered by the hotel. We were even given a cellphone with $3 airtime to contact the hotel should we get lost or if we were concerned about anything.The pool area was absolutely amazing and we were well looked after by a warm and friendly Satya. Because it was our 30th Wedding Anniversary, our room was beautifully decorated with flowers and a complimentary bottle of wine.The room was clean and comfortable with a DVD machine and 2 DVDs viz Documentary on The Angkor Wat temples and the movie,The Killing Fields. The hotel was conveniently situated in the city with a Day Market, Night Market and restaurants nearby. Would recommend this hotel anytime.Thumbs up to the staff and management.

  • Stayed: December 2016, travelled with family
    • Location
    • Cleanliness
    • Service
4  Thank 119HappyTraveller911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2016 via mobile

I was more than satisfied with everything about this hotel. Every staff member was so accommodating and worked so hard to make sure our stay was as nice as possible. The restaurant offered the best meals we've had during our stay in Cambodia so far. The swimming pool was immaculately clean and again the poolside service left nothing to be desired. The hotel offers many complimentary services such as airport shuttle, massage, and dinner. I think it's all a great value for the price. Thanks for a wonderful stay.

Stayed: December 2016, travelled as a couple
2  Thank jeff o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2016

We are boutique hotel travelers and the Golden Temple Hotel was perfect for us. Small but had all of the amenities of a large hotel provided at a personalized level. We utilized the spa, restaurant, happy hour, pool, and front desk services and were pleased with everything - the staff are authentically happy and ready to assist. The hotel is within walking distance to Pub Street and there are restaurants near by if you want something different from the hotel, however, the hotel food is very good too.

Room Tip: We had a pool view - not sure what the back side view rooms have - I think it was an enclosed balcony with plants.
  • Stayed: December 2016, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank nontourist2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2016

The Golden Temple Hotel must have some of the best staff in the business. The driver, the maids, the front desk, the spar and the restaurant staff, all outstanding.
The rooms are a little tired and the bathroom a little small, but you are in Siem Reap where space is rare.
The pool is wonderful, don't stay in a hotel without one, Siem Reap can be very hot and humid.
If you want a lounge by the pool, you have to get there early.
The hotel puts together a great package, which includes breakfast, dinners and free drinks by the pool every evening.
The hotel also assisted with a driver so we could visit the local tourist locations in comfort. It is so central with restaurants everywhere, again the staff made bookings and arranged a tok tok.

  • Stayed: November 2016, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GTGROUP, General Manager at Golden Temple Hotel, responded to this reviewResponded 25 February 2017

Dear Robert S,

Warm greeting from Golden Temple Hotel,

It was an honor and valuable occasion to accommodate you in our property,

Thanks for your time to share your spectacular experience of your recent stay with us on TripAdvisor while you are here to visit Cambodia, Kingdom of wonder. I'm delighted to read that you had incredible time with us. Your review could mean enough to us and we really appreciated your signing the praises of the hotel's facilities and hospitality delivered by our local Khmer team here. We encourage going the extra mile and your appreciation is vital for us.

If you have any additional information that believe may help us in our improvement to fulfill our future client's need please share with us by replying to the below e-mail.

I trust you are well and please let me know when you plan to return so that I can personally assist you with your accommodation requirements.

Yours sincerely,

Luon Thea (Mr)
General Manager
E-mail: gm@goldentemplehotel.com/ gm@goldentempleresidence.com/gm@goldentemplevilla.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2016

Recently spent to short a stay at this hotel. Staff were extremely friendly, helpful and all to happy to assist with any enquiry. The additional attention to detail was very welcomed.
Loved Siem Reap and would definitely recommend a stay at this hotel, well positioned, close enough to walk to many entertainment venues, whilst also away from the nighttime noise during peak season.

  • Stayed: December 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Ursula_Jacobsen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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