After last year's really positive experience, I decided to stay once again at the Treasure Oasis Hotel in Siem Reap, this time for 14 nights. I'm so glad I did. The Hotel's customer service was consistent to last year, i.e. was exceptional.
From the outset when I was greeted at the airport by one of the staff members named Roseat. He welcomed me to Cambodia, was very informative, helpful and friendly and maintained that level of customer service throughout my stay. Other staff members of note include Visoth who went out of his way in helping me to organise tickets and was always there to assist with any queries. As well as Rithy in the day spa, amazing massage therapist, very professional and Ratana in the Food and Beverage department, always attentive. All the staff (Management, Front Desk, Reception, Food and Beverage, Day Spa and Housekeeping) were always smiling and helpful.
The Hotel itself is lovely, the beds comfortable, the venue has everything you need to enjoy a great vacation, day spa, cocktails by the pool, great restaurant, gym.
Based on my experiences, I will certainly continue to stay at this hotel each time I visit Siem Reap. Chris Mansfield (Australia)More