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“Best hotel stay in my life”

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Jaya House River Park
Ranked #1 of 389 Hotels in Siem Reap
Reviewed 1 week ago

I can honestly say this is the best hotel I've ever stayed in! The best part of it was the amazing staff and the management, but also everything else was absolutely perfect. From food to service to recycling everything was perfectly planned and executed. I can HIGHLY recommend this place to anyone with taste and a love of people.

  • Stayed: March 2018, travelled as a couple
    • Value
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    • Service
4  Thank almero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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A TripAdvisor Member
Reviewed 1 week ago via mobile

Stayed 2 nights, but could have easily stayed for a month. Once you walk through the front door, you feel at home. The rooms and facilities are lovely and comfortable, centrally located around the 2 pools. Happy Hour on the rooftop for sunset is a nice way to finish the day. But what really made my stay was the staff and management. They are courteous, always happy and smiling and willing to go that extra mile. Would give it a 6 if I could!

Stayed: March 2018, travelled as a couple
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I’ve just returned from a stay at Jaya House and signed up to TripAdvisor especially to leave this review.

What a DREAM stay! Best hotel experience of my life and it started the moment we walked out the airport doors. You couldn’t wish for a warmer welcome and there’s nothing they haven’t thought of - ice cold towels, water bottles, fruit and a complimentary beverage waiting for you upon arrival. All of the staff here exude genuine warmth and their enthusiasm is infectious; getting to know them was such a pleasure.

We stayed for my partner’s birthday and it’s thanks to the wonderful staff we’ll look back on this trip as the holiday of a lifetime. They brought out a birthday cake and flowers the night of his bday, it was so kind and thoughtful. Special mention to the wonderful Justin and team for arranging this.

The rooms are absolutely gorgeous, prepare for the best rain shower of your life, and the decor exceptionally tasteful. We were offered hospitality rooms the day we arrived and departed, to ensure we had our own space and the chance to rest and shower despite an early arrival and late departure. Made such a difference and was so appreciated.

Breakfast is fantastic and we never wanted it to end, never have I stayed anywhere that includes both a buffet and a la carte options in the breakfast price. Not to mention there’s sparkling wine for those looking to kick off the day with a bang! Brekkie was so good we were convinced to order room service dinner a couple of times and the food was just as fantastic. Staff went out of their way to ensure we were catered for (one vegan, one veggie) and even brought freshly baked gluten free rolls to our breakfast table every morning. Special mention must go to Deepoll and his amazing vegan iced coffee made with coconut milk. Yum!

Nothing is too much trouble for the staff here, whether it’s booking transport for temple tours, recommendations for places to eat and drink or the best places to buy local souvenirs. I’ve never been sadder to leave a place behind!

The swimming pools are beautiful and luxurious without feeling over the top and the rooftop bar has a fantastic selection of cocktails, not to mention great view of the sunset and river.

The free tuk tuk service is awesome and so appreciated after a long day out in the heat. Thank you to all of the lovely drivers for ferrying us around.

Cannot recommend this place highly enough and we are missing the lovely staff already. Thank you Kol, Justin, Sarah, Nary, Soviet, Jess, Deepoll, Skrem, Mr King, Sopheak, Sok Ann, the chefs, drivers and all the lovely staff for the best holiday we could have asked for.

Carly & Xhai

Stayed: March 2018, travelled as a couple
4  Thank ccxm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

I can't description enough about Jaya house;although I stayed there a short time,but is so comfortable.It is nice hotel in my country that I never expected as founded in Siem reap. In there, all staff are greatest welcome and warming as my home. Jaya park has many excellent point:
- greatest service, comfortable room, great food
- Two attractive swimming pools.
- staff is very sociable
- nice environmental around there as we can say" green hotel"
- customer care as their family
- safety.............etc.
In conclusion, there is wonderful hotel !!!! I will be back to there in one day, it is the first choice when I am in Siem reap.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Service
3  Thank Yat R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

We stayed during our anniversary in the first week of February here. The staff is by far the best we have experienced, they truly believe in making you feel at home and go out of the way. For e.g, before you get back from any outing, your room will be all done up.
Location wise very close to the airport and main Angkor Wat temples as well as main city to shop or eat.
The property is small but well done up. Two pools. The rooms are spacious, well furnished. The bathrooms are awesome, open so you won't find a door. Loved their ceramic tub, that was a nice touch.
They don't have a lot of dining options, one restaurant and bar. It would be great if they can expand their vegetarian food options a bit but still overall even with the limited options, the food was great.
I would absolutely recommend staying here to anyone. It will be worth your time and money, you will not be disappointed.

Room Tip: Get a room a little higher up, its quiet
See more room tips
  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Service
5  Thank Vaishali G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jaya House River Park

Address: River Road, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet (WiFi) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 389 Hotels in Siem Reap
Price Range: €153 - €271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jaya House River Park 4*
Number of rooms: 25
Official Description (provided by the hotel):
Peacefully located alongside the Siem Reap River, surrounded by fully grown trees, is a hidden gem. A small hotel with only 36 rooms, two swimming pools, a Spa and an all-day-dining restaurant. The hotel is located about a 6-minute tuk-tuk journey from town in the direction of the magnificent temples of Angkor Wat. Each of our 36 rooms has either a balcony or direct garden & pool access. ... more   less 
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