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Reviewed 8 June 2017 via mobile

Little away from pub street 4 km. Except that everything about the hotel is AWESOME. Peaceful and quiet the hotel has all the facilities that a good hotel can boast of. Restaurant has wide menu. Pool is clean Exteriors are tastefully done up. Staff is courteous and is very pocket friendly. Good for visitors with family.

Stayed: June 2017, travelled with family
Thank KapilB278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E-commerce T, Manager at Lucky Angkor Hotel and Spa, responded to this reviewResponded 9 June 2017

Dear Kapil B.

Thank you for staying with us and we happy to hear that you were enjoyed with our service during your stay.

We do hope to have the chance to welcome you back again.

Best regards,
Saron

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017

Location is a 3dollar tuk tuk away from pub street, Staff are very friendly and can advise you on many various cheapier local bars to drink , the rooms are spacious and comfortable, Mr Chen is so nice and helpful.

  • Stayed: January 2017, travelled solo
    • Value
    • Rooms
    • Service
Thank JamesMcConnell85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E-commerce T, Manager at Lucky Angkor Hotel and Spa, responded to this reviewResponded 9 June 2017

Dear James,

Thank you for chosen Lucky Angkor Hotel & Spa for your stay during your visited to Siem Reap. We happy to see that you satisfy with our service and we hope to welcome you back some day again soon.

Best regards,
Saron

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2017 via mobile

This hotel is very serious about service. Friendly staff always willing to assist in your day to day needs.
Very clean and comfortable. I'm a vegetarian and the chef prepared a special fried rice everyday for breakfast.
Highly recommend this hotel.

The hotel is situated near Pub street. Tuk tuk is 5mins drive.

Keep up the excellent work.

Stayed: April 2017, travelled with friends
1  Thank Vinod R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E-commerce T, Manager at Lucky Angkor Hotel and Spa, responded to this reviewResponded 5 April 2017

Dear Vinod R,

Greetings from Lucky Angkor Hotel & Spa!
Thanks for chosen your stay with us and appreciated for sharing your experience and comment about our service.

We are working hard to improve our services up to the standard from day to day to ensure that our services is acceptable one.
Once again, thank you with regards,

Saron - e-Commerce

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Reviewed 21 February 2017 via mobile

3/10. Heres why.
For the $60 odd usd per night charge this hotel lacks in almost every department. We stayed here for 3 nights In early Feb 17.

Hotel grounds -
Interiors are not air conditioned. They are dark and dirty with dirt and loose wires everywhere. I saw a fire alarm hanging from a wire. Lift smells like its burning. The gym is terrible, with the machines looking like they are falling apart. Pool and surrounds are good. Buffet breakfast was inferior with not many options and sub standard food. Hotel menu was over priced and food was bad. Pizza was a frozen pizza heated in oven, burger not much better. We asked for the free air port pickup and it never arrived. Wifi was very good and reliable.

Hotel is more than a comfortable walk to city centre/pub street. You can barter the tuk tuk to $2 usd each way if you walk away. They usually chase you down and agree to $2.

Room-
We had a standard room in the old building on second floor. Bathroom was very dirty and they are in need of updating. Bathroom door doesnt close properly. Small tv and rock hard bed. Pillows rock hard. I suspect a note or two went missing from our room but Im only 80% sure.

Service -
Really good, but most staff only speak the local language so most of the time we didnt bother asking for things.

Stayed: February 2017, travelled as a couple
Thank AusTed1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E-commerce T, Manager at Lucky Angkor Hotel and Spa, responded to this reviewResponded 28 February 2017

Dear Ted,

Thank you for staying with Lucky Angkor Hotel & Spa. We are appreciated for your comments and sharing your experience during your stay.

We are looking into the area of your comments and rectify accordingly.

Best regards,
The Management

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Reviewed 30 January 2017

I stayed here for a week at a conference and then stayed for another 5 days on holiday. Can't fault the reception staff, who are very helpful, and the rooms are spacious and clean. It's a bit off the beaten track so if you want to go into town you need to get a Tuk Tuk which costs about 3 dollars each way. The breakfast is good but lunch and dinner I had there was not good and the staff's English was not very good so although I asked for vegetarian food I was served meat and prawns and had to send things back, so I only ate there when it was too late, or I was too tired to go out.

Room Tip: Don't get one on the temple side as the music is loud and wakes you at 5:30am!
  • Stayed: January 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank VeganqueenofScots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E-commerce T, Manager at Lucky Angkor Hotel and Spa, responded to this reviewResponded 11 May 2017

Dear Guests,

Thank you very much for your stayed with us and share your comment about our services and facilities. We hope to the opportunity to welcome you back again in the future.

Best regards,

The Management

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