Found two baby lizards inside of the room. Besides the lizards, the bathroom and beds were nice. So, if you like lizards, I recommend this hotel. I gotta say Cambodian hotels aren't the best, but this one smelled so bad!More
- Free Wifi
- Free Parking
Found two baby lizards inside of the room. Besides the lizards, the bathroom and beds were nice. So, if you like lizards, I recommend this hotel. I gotta say Cambodian hotels aren't the best, but this one smelled so bad!MoreShow less
Dear Amanda T,
Greetings from Lucky Angkor Hotel & Spa!
Thank you for your comments about our hotel ans service and we are pleased to received it as the constructive feedback for us to improve our service.
But at the moments, we have tract the history in our system and haven't find that you stayed with us and/or could you pleased clarify of what room number that you stay and what month and year then it would be helpful.
Little away from pub street 4 km. Except that everything about the hotel is AWESOME. Peaceful and quiet the hotel has all the facilities that a good hotel can boast of. Restaurant has wide menu. Pool is clean Exteriors are tastefully done up. Staff is courteous and is very pocket friendly. Good for visitors with family.
Dear Kapil B.
Thank you for staying with us and we happy to hear that you were enjoyed with our service during your stay.
We do hope to have the chance to welcome you back again.
Location is a 3dollar tuk tuk away from pub street, Staff are very friendly and can advise you on many various cheapier local bars to drink , the rooms are spacious and comfortable, Mr Chen is so nice and helpful.
Thank you for chosen Lucky Angkor Hotel & Spa for your stay during your visited to Siem Reap. We happy to see that you satisfy with our service and we hope to welcome you back some day again soon.
This hotel is very serious about service. Friendly staff always willing to assist in your day to day needs.
Very clean and comfortable. I'm a vegetarian and the chef prepared a special fried rice everyday for breakfast.
Highly recommend this hotel.
The hotel is situated near Pub street. Tuk tuk is 5mins drive.
Keep up the excellent work.
Dear Vinod R,
Greetings from Lucky Angkor Hotel & Spa!
Thanks for chosen your stay with us and appreciated for sharing your experience and comment about our service.
We are working hard to improve our services up to the standard from day to day to ensure that our services is acceptable one.
Once again, thank you with regards,
Saron - e-Commerce
3/10. Heres why.
For the $60 odd usd per night charge this hotel lacks in almost every department. We stayed here for 3 nights In early Feb 17.
Hotel grounds -
Interiors are not air conditioned. They are dark and dirty with dirt and loose wires everywhere. I saw a fire alarm hanging from a wire. Lift smells like its burning. The gym is terrible, with the machines looking like they are falling apart. Pool and surrounds are good. Buffet breakfast was inferior with not many options and sub standard food. Hotel menu was over priced and food was bad. Pizza was a frozen pizza heated in oven, burger not much better. We asked for the free air port pickup and it never arrived. Wifi was very good and reliable.
Hotel is more than a comfortable walk to city centre/pub street. You can barter the tuk tuk to $2 usd each way if you walk away. They usually chase you down and agree to $2.
We had a standard room in the old building on second floor. Bathroom was very dirty and they are in need of updating. Bathroom door doesnt close properly. Small tv and rock hard bed. Pillows rock hard. I suspect a note or two went missing from our room but Im only 80% sure.
Really good, but most staff only speak the local language so most of the time we didnt bother asking for things.
Thank you for staying with Lucky Angkor Hotel & Spa. We are appreciated for your comments and sharing your experience during your stay.
We are looking into the area of your comments and rectify accordingly.
I stayed here for a week at a conference and then stayed for another 5 days on holiday. Can't fault the reception staff, who are very helpful, and the rooms are spacious and clean. It's a bit off the beaten track so if you want to go into town you need to get a Tuk Tuk which costs about 3 dollars each way. The breakfast is good but lunch and dinner I had there was not good and the staff's English was not very good so although I asked for vegetarian food I was served meat and prawns and had to send things back, so I only ate there when it was too late, or I was too tired to go out.
Thank you very much for your stayed with us and share your comment about our services and facilities. We hope to the opportunity to welcome you back again in the future.