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Reviewed 1 June 2014

A great hotel with excellent service from all their staff. There was a complimentary pick up and drop off included in the room rate which is a nice touch and we were made to feel welcome straight away by the driver.
On arrival at the hotel they gave us a cold towel and a welcome drink and we given very useful information about the town and the hotel by the reception desk.

The rooms are very large and spacious - we were on the second floor which had views over the pool. The walk in shower was huge. Beds are large and very comfortable. The wifi is complimentary and had good strength is all areas of the hotel. They provide 2 complimentary bottles of water and a bowl of fresh fruit a day. Also a complimentary 30 minute massage is thrown in.

You get a large choice for breakfast and it was very good.

The hotel is located a few kilometres away from Pub Street where most of the action is with the bars and restaurants, however this is no problem as you have a tuk tuk driver assigned to you on arrival and he is available from 5am to 10pm and you can as far out as Banteay Srei and the floating villages using the tuk tuk (Beng Melea not included)

Hotel will also provide take away breakfast for those who plan to visit the Angkor temples at sunrise which is a nice touch.

My only reservation and the reason why it is not given 5 stars is whether the hotel was worth $100 a night - it was the most expensive hotel we had stayed in during our 3 week holiday.

They were other hotels in Siem Reap which may have been better value!

  • Stayed: May 2014, travelled as a couple
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Thank corion34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Throughout our two-week trip I think this is the hotel that provided us with greatest value for money. Romantic, exotic, and beautiful resort all around. This in combination with charming and genuine service staff that actually care about your visit makes this hotel worthy of 5 tripadvisor circles (and more if possible).

  • Stayed: May 2014, travelled as a couple
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3  Thank mackej85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

This was undoubtedly the best hotel we stayed in in Siam Reap and all of Cambodia. Actually, it was more like staying with friends. From the moment we arrived (they pick you up at the airport) we were met by the Concierge who acclimated us to the town, property, and sights. We were also given cool towels and refreshments. I had a rough itinerary, which he tweaked to make our stay more leisurely and yet see more with less crowds. Then, we were taken to our rooms. As we passed through the grounds, it felt like we were in the jungle, filled with amazing plants and water features. Then into the room. Large, bright, clean; with a fruit basket waiting for us. We also has a balcony second floor room with a view of the grounds and pool. Highly recommended. The included breakfast was good and filling. The tuk-tuk driver was knowledgeable and courteous, and always ready to take us wherever we wanted to go. And always had cold water for us after seeing reach ruin. Overall, I wish I could give this place 6 stars. We can't wait to return one day.

Room Tip: Get a second floor room with a view of the grounds and the pool. And take a 1/2 hour and relax in the cool pool after a day of hiking all the ruins.
  • Stayed: February 2014, travelled as a couple
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2  Thank Loren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2014

The positive reviews are 100% accurate. This place was a dream come true and I hope to return back here one day. Truly stunning. The service was impeccable and the value for money astounding. During the 3 week tour of Asia this hotel and country was the highlight of my trip. Not going to elaborate more as it has all been said.
Stop looking. Stay here. Thank me later.

  • Stayed: May 2014, travelled as a couple
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2  Thank uptonIV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

Situated just outside the main town, the Pavilion is almost hidden behind behind a perimeter wall. Once inside, the warmth of the welcome is palpable.

In 2 low rise blocks the rooms are spacious, reflect the local artistic culture and are set in gloriously verdant grounds. The 2 swimming pools are well served by the bar nearby and with few children, peace and tranquility prevailed.

The overwhelming quality of this hotel is the staff. In each service area, they excelled and went out of their way to make our stay a memorable one. They succeeded.

Room Tip: All rooms overlook the lush grounds, have a balcony and are quiet. A new block of rooms was built a couple of years ago.
  • Stayed: March 2014, travelled as a couple
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1  Thank RSW15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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