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“superb boutique hotel” 5 of 5 bubbles
Review of Pavillon d'Orient Boutique-Hotel

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Pavillon d'Orient Boutique-Hotel
Ranked #21 of 339 Hotels in Siem Reap
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
163 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
“superb boutique hotel”
5 of 5 bubbles Reviewed 25 February 2012

The service at the hotel is everything you would expect from its Trip Advisor status, right from booking onwards (which we did directly with the hotel) and the advantage of being fairly small was that we got to know many of the staff who were all really friendly and helpful.

The food is superb if you like local cuisine, and we gave up eating elsewhere and had all our meals at the hotel. Food better than Angkor Palm.

For the independent traveller, the inclusive airport transfers were very useful, but the crowning glory must be the personal tuk-tuk driver who is available form dawn til 10-00 to take you around the temples, to town, to the lake, or just about anywhere. For longer day trips the hotel will organise a taxi.

However, the hotel is a fair way from town (although you may consider that an advantage) but with our tuk-tuk driver on hand it was never a problem. More sigificantly though, is that this is not, and in fairness doesn't claim to be, a 5 star hotel, so perhaps not as swanky as you might expect from most reviews. Nevertheless it is still really nice and we would definitley stay here again if we return. Considering the price of other hotels in the area, we would also say that the hotel is good value

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ClunkNebbermorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,002 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (327)
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  • Chinese (Simplified) first
  • Danish first
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English first
Basildon, United Kingdom
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 24 February 2012

We just returned from Cambodia having spent 8 days at this hotel in Siem Reap.
Sebastien Ung is a super manager & he has developed a fantastic team to run the hotel.
The service & overall experience was exceptional.
Moreover a personal tuk-tuk is provided per room for your entire stay at the hotel & we found this to be very useful visiting the various sites that are in the Angkor region
This hotel is almost always fully occupied with only 18 rooms--so one would have to book sometime in advance--you would not regret it

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank abey_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 23 February 2012

We really appreciated this hotel.

As explained in my review about the Siddharta hotel, we arrived a day ahead of schedule and couldn't get into here straight away. The hotel staff efficiently helped coordinate the transfer of our luggage and organised bus tickets for us to Phnom Penh. The grounds are very beautiful and the breakfast location open area looking out towards the garden and water feature.

The beds were incredibly comfortable and included a mosquito net. The balcony overlooking the pool was very pleasant. The bathroom is quite large and includes a large bath and shower (separate). I did manage to flood the entire bathroom however, and think that there is a slight design flaw in the drain system.

We really enjoyed the breakfast and loved that you could have it at whatever time in the day that you desired. This was particularly useful in Siem Reap, as many people eagerly arrive at Sun Set and head back late morning/early afternoon.

However, despite the excellent service and assistance with the move, there was one action by the staff that seriously puzzled us. We were a bit perplexed by one staff member who we requested ring our hotel in Phnom Penh to organise a transfer from the bus, who decided that because of the price that they would not book it for us and we would take a Tuk Tuk instead. We wanted a car for peace of mind and for assisting the transportation of our luggage. They never consulted us as to what we wanted and therefore, we later rang the hotel to organise it ourselves.

Nevertheless, this was a very minor complaint and did nothing to hinder our love for Siem Reap. As per the review on the Siddharta, we didn't think we saw $25 worth of difference in the hotels, although in certain aspects this hotel was plusher.

  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travels_without_fuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Lovely atmosphere, quality with a local feel and lot's of smiles

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Davegina33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton
Level Contributor
333 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

My partner and I stayed here for 3 nights at the start of our trip to South East Asia and loved it. The staff were amazing; the food and drinks delicious. It is a small hotel but has a large, beautifully landscaped pool and tuk tuk drivers on hand to get you to the city centre and main sites within minutes. All round an excellent hotel and can't be faulted.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MrJonty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pavillon d'Orient Boutique-Hotel

Property: Pavillon d'Orient Boutique-Hotel
Address: Road no 60 (rd to Angkor), after Psah Leu market, Siem Reap, Cambodia
Phone Number:
Region: Cambodia > Siem Reap Province > Siem Reap
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Family Hotel in Siem Reap
#6 Romantic Hotel in Siem Reap
#18 Spa Hotel in Siem Reap
#25 Business Hotel in Siem Reap
Price Range (Based on Average Rates): €
Number of rooms: 18
Reservation Options:
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Also Known As:
Pavillon d`Orient Boutique Hotel Siem Reap

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