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2 - 7 of 58 reviews
Reviewed 26 June 2014

We showed up with 3 people, only to find out that our reservation was mistakenly made for 2. They refused to work with us and give us a larger room and instead turned us away. Not only, the owner was incredibly rude and refused to speak to us directly. She used one of her poor employees to tell us everything. I would reccomended this place at all. Expensive, rude service and not flexible at all. Oh well.

We stayed at Hotel Fauna in Valpairiso last night and we loved it! Would absolutely reccomended staying there. Great views, amazing rooms and fabulous food on the rooftop.

  • Stayed: June 2014
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5  Thank lizziepwilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2014

Nice people, small rooms, not so good location, parking is complicated. The view is so-so. No pool, no training facilites, no restaurant for dinner when we were there. Nice bathroom though, with small jacuzzi. Not worth the money, there are better hotels in the area for much less money

  • Stayed: November 2013, travelled as a couple
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1  Thank BST628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2013

The hotel is cute however the location is not very good, the rooms are very very small we paid ocean view and it was partial ocean view, the entire hotel was empty however the manager refused to give us the room we paid for.
Breakfast is not buffet and it takes forever. If you go on a honeymoon it´s good (they only have rooms with marital beds) to get a room with two beds they wanted to charge us extra, to let us in the hotel before 3PM (although the hotel was empty) they wanted to charge us extra. It´s just exhausting to stay in a place where they want to charge extra all the time. Again for the price I would recommend the Sheraton or other hotel closer to the center of Viña del Mar. Sorry to say this but is not worth the price.

Room Tip: Need to pay a ocean view room with front view I guess and make sure you choose two beds if you are friends or else they will give you only one bed.
  • Stayed: April 2013, travelled with friends
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2  Thank rubeny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile
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Stayed: October 2018, travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Domus M, Gerente at Domus Mare Hotel, responded to this reviewResponded 1 week ago
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Reviewed 4 weeks ago
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Room Tip: suite con jacuzzi bath una maravilla
  • Stayed: September 2018, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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