I spent one week at the hotel with my family in February 2012. We had paid our hotel rooms (3 pcs) in advance before the journey. When we checked in, the front desk officer wanted to block 3000 dirhams from my credit card to cover the possible credit losses if we order services on room charge and leave the hotel without paying the charges.
After four days stay i got a message through the TV to contact the front desk as soon as possible, which i did. The problem was that we had purchased services for over the 3000 dirhams on room charge and the hotel wanted to block more credit limit from my credit card. I did not accept this because this is not an international practice at hotels. I promised not to consume any more at the hotel and if so, to pay cash from there on.
Such suspicious hotel is not a five star hotel as they advertise them self to be and I promise not to stay at this hotel any more.
Mikko from Finland.
- Official Description (provided by the hotel):
- Ideally located along Dubai's famous leisure and retail strip known as "The Walk", Jumeirah Beach Residence (JBR), you will experience the height of comfort at Amwaj Rotana Hotel. Presenting a portfolio of 301 tastefully furnished sea view rooms and suites including the prestigious Club Rotana offering lavish personalized hospitality, Amwaj Rotana Hotel boasts the largest rooms along JBR each with its own balcony. With three award-winning restaurants offering Italian, Japanese and international cuisine as well as live entertainment, happy hours, theme nights and more, guests of Amwaj Rotana can expect a fun-filled visit. Recreational diversions on the hotel grounds includes Bodylines Fitness & Wellness Club that comprises of temperature-controlled adults' and kids' swimming pools, a fully-equipped gymnasium, Jacuzzi, steam rooms, sauna and spa. Complimentary WiFi is available in all public areas of the hotel. The hotel benefits from the features around the vicinity such as the recently opened The Beach Mall featuring a children's water park, direct access to Jumeirah Beach, retail and entertainment options as well as the Dubai Tram at Jumeirah Beach Residences 2 station, just a three-minute walk from the hotel. Guests can also enjoy a scenic walk around the Dubai Marina Promenade. Complimentary shuttle service is also available from the hotel to prominent malls in Dubai. ... more less
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- Also Known As:
- Amwaj Rotana Hotel Dubai