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“Beautiful hotel”
Review of Palace Downtown

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Palace Downtown
Ranked #43 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed 3 March 2012

its an elegant cozy hotel where u feel as if u live in ancient times, its a warm place, i really enjoyed my time there.

  • Stayed: November 2011, travelled as a couple
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1  Thank ahmad_sbeity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,886 - 1,890 of 2,801 reviews

Reviewed 2 March 2012

If you are looking for a hotel with an arabian touch right in the middle of Dubai and can afford to pay - choose this hotel. Close to all the Dubai attractions and shopping malls. Pool area is small but nice. Very proffessional, friendly and helpful staff.

  • Stayed: December 2011, travelled with family
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Thank Elsamarie55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

We stayed three nights in this hotel as part of our honeymoon package and it certainly didn't let us down, service was excellent the room was spacious and there are shesha bars and restaurants near by, the Dubai mall is a few minutes walk and we went during thedubai shopping festival! It was great , I highly recommend this hotel

  • Stayed: January 2012
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Thank CheilaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 February 2012

Stayed here February 2012 for 2 nights.
Positives - Nice room, lovely bed and good location.
Negatives - When things go wrong, the measure of a good hotel is how they deal with it. The Management of this hotel choose to ignore it. The Concierge door staff have more customer service skills than the management! They could learn a thing or 10 from the Jumeriah group.
If you are not here on a business trip they don't want to know. Too much competition nearby
to accept these standards.

  • Stayed: February 2012, travelled as a couple
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5  Thank RockinJock12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2012

the location of the hotel is great
waling to dubai mall and albahar souq
the hotel is very clean,
rooms are oriental decorated with balconies
very chic
very quite hotel
the beds are super comfortable
the staff are extremely friendly and helpful
i loved everything about the palace old town
there was just 1 thing that i wasnt so happy about
the lightening in the room is kinda dim
but i guess if i had asked for extra lamps i would've got them
overall
the palace old town is 1 of the best hotels in dubai

  • Stayed: February 2012, travelled with friends
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Thank NAR42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palace Downtown

Address: Mohammed Bin Rashid Boulevard, 29 | Downtown Dubai, Dubai 9770, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Romantic Hotel in Dubai
#11 Business Hotel in Dubai
#30 Family Hotel in Dubai
#39 Luxury Hotel in Dubai
Price Range: €322 - €763 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palace Downtown 5*
Number of rooms: 242
Official Description (provided by the hotel):
The Palace, built on the edge of a lake, is a harmonious blend of the past and present of Dubai with 242 guest rooms and suites boasting a captivating Middle Eastern theme. The luxury hotel hosts an array of international restaurants featuring fine cuisine, a breathtaking luxury spa, recreational facilities, a large pool and a comprehensive business center. It is ideally located near the Dubai World Trade Center, several major business institutions, shopping malls and tourist attractions. ... more   less 
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Also Known As:
The Palace The Old Town Hotel Dubai
The Palace Old Town
Palace The Old Town Dubai
Sofitel Dubai

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