Great place to break a long flight from Sydney to London. Definitely take up the Meet and Greet offer. We were really tired and seeing a friendly smiling face to escort us to our room is the best. No passing through customs and although we had to go through a bag screening area it was all managed by the hotel. Quick easy and well worth it.
Thank you to the midnight staff who met us, checked us in and restaurant staff who asked the kitchen to make me an omelette even though the breakfast menu wasn't up yet. Now that's service!
Oh and the massage chair in the room....amazing after all the time on the plane, fantastic. Back in December when we fly home and looking forward to another great stay.
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