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All reviews bur dubai his supervisor housekeeping service housekeeping department house keeping service front office team recommend this hotel meena bazaar breakfast spread reception staff indian food swimming pool wonderful stay very nice hotel special thanks metro station business trip
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Reviewed 16 September 2018 via mobile

The hotel is very comfy and has great staff, especially sudip who was really kind and professional. Even the room service staff especially Rashin was very polite and considerate about the fact that we had a baby in our room.
The breakfast is amazing if you like English breakfast it’s a treat !!

Date of stay: September 2018
Trip type: Travelled with family
1  Thank Companion815301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senol S, General Manager at Grand Excelsior Hotel Bur Dubai, responded to this reviewResponded 18 September 2018

To Our Valued Guest,

Thank you very much for taking time to share the details of your experience with us. We are glad you had a wonderful visit and found your stay as convenient as how we always want you to. It is truly gratifying to read the appreciation for our associates, especially Sudip and Rashin who are always doing a splendid job and never fail to provide excellent services.

Your commendation truly inspires us to strive harder of greatness. Hence, we sincerely look forward to welcome you back in a not too distant future.

All the best,

Senol Sarisen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

It was really nice experience at Grand Excelsior Bur Dubai. Rooms were neat and clear and quick service. Thanks Fahim for making my stay memorable. Your team(Joyce, Niroshan, Hanna,Amir)was really nice and quick.
I didn't felt that I am away from my home. Nice property will definitely recommend to my friends.

Date of stay: September 2018
Trip type: Travelled on business
Thank Trail692888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senol S, General Manager at Grand Excelsior Hotel Bur Dubai, responded to this reviewResponded 18 September 2018

Dear Trail692888,

Thank you very much for taking time to share the details of your recent visit. We are enthralled you had a wonderful holidays with us. It is truly gratifying to read the appreciation for our associates especially Fahim, Joyce, Niroshan, Hanna and Amir who never fail of striving for excellence.

I have shared your feedback with all the department and your positive comment enticed us to work harder for the betterment of our hotel and services. Hence, we are looking forward to welcome you and your family back in a not too distant future.

Cheers!

Senol Sarisen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

We are very happy about cleaning thank Mr bijay, anjan, amir, Niro shish, and Lairu thank Mr geours and housekeeping manager Mr wassi keep it like this...... Cleaning we will come back with family......

Date of stay: September 2018
Trip type: Travelled on business
Thank Lachha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senol S, General Manager at Grand Excelsior Hotel Bur Dubai, responded to this reviewResponded 18 September 2018

Dear Lachha M,

We are pleased to welcome you at Grand Excelsior Bur Dubai. Thank you very much for taking time to share the details of your recent experience with us. We are enthralled you had a wonderful stay and loved the friendly environment and excellent hospitality our hotel property has been striving for years.

Furth more, it is gratifying to read the appreciation for Bijay, Amir, Anjan, Niroshan, Lahiru, George and Waseem who've always been doing a fantastic job. I have shared your feedback with everyone and your positive comment inspired us to work harder for the betterment of our services.

Hence, we are looking forward to welcome you back in a not too distant future.

All the best,

Senol Sarisen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2018 via mobile

Staff are accommodating especially our kababayans! Our room hotel was ugraded to premium room. Nice and comfortable. Very clean! The location of the hotel is very convenient to guests. Near to the mall and no traffic.

Date of stay: September 2018
Trip type: Travelled with friends
Thank Jessmel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senol S, General Manager at Grand Excelsior Hotel Bur Dubai, responded to this reviewResponded 15 September 2018

Dear Jessmel R,

It was our pleasure to welcome you at Grand Excelsior Bur Dubai. Thank you very much for sharing the details of your recent experience with us. We are delighted you had a great stay.

We are privileged to serve you and your positive comment truly enticed us to work harder for the betterment of our hotel and services. Hence, we are looking forward to welcome you back in a not too distant future.

All the best,

Senol Sarisen
General Manager

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Reviewed 14 September 2018 via mobile

Everything is perfect here. Just had my first breakfast. It was very good with proper selection. Sanu the supervisor was really kind and helpful and Mustafa the Chef made all the food delicious for us. Highly recommend this place!

Date of stay: September 2018
Trip type: Travelled with family
Thank Extraordinary751622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senol S, General Manager at Grand Excelsior Hotel Bur Dubai, responded to this reviewResponded 15 September 2018

Dear Extraordinary751622,

We are pleased to welcome you at Grand Excelsior Bur Dubai. Thank you very much for taking time to share the details of your recent experience with us. We are so delighted you had an unforgettable, wonderful memories and loved the friendly environment with professional team, our hotel property has to offer.

It is gratifying to read the appreciation for our colleagues Sanu and chef Mostafa which never fail to exceed guests' expectations.. We are quite enthralled about your commendation.

Hence, we are looking forward to welcome you back in a not too distant future and once again, thank you for very much.

All the best,

Senol Sarisen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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