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Reviews (2,117)
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Reviewed 13 December 2017

We stayed for five nights at the JA Oasis Beach Tower Apartments in November. Despite being peak season, our check out was extended by two hours and our luggage was safely kept with the conceirge while we continued exploring the city in the afternoon. Their guest room on the fourth level is extremely convenient as we could freshen up before our flight back home. Even tea/coffee and snacks are provided. Check-in and check-out were smooth and we were particularly impressed by Jagadheesh at the Conceirge desk. Views, location were excellent.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank jkumar2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasser M, Cluster General Manager at JA Oasis Beach Tower, responded to this reviewResponded 21 December 2017

Dear jkumar2017,

Thank you for taking the time to comment on our facilities and services by posting a review on TripAdvisor.

It is indeed our pleasure having you as our valued guest and knowing that you appreciated the late check-out that was arranged for you is fantastic to see.

We appreciate your support to JA Oasis Beach Tower and we look forward to welcoming you back soon.

Best regards,

Yasser Mansour
Cluster General Manager

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A TripAdvisor Member
1
Reviewed 13 December 2017 via mobile

It was great to stay at JA oasis beach tower we stayed there for 4 nights in 1501 and it was amazing thank you so much charelle for cleaning and giving our needs. I like
You are a brave and hard-working child. and above all I like
Everytime you enter the apartment you always Bring your brilliant smile. we gonna miss you and thankyou to all staff and see you soon.

Stayed: December 2017, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasser M, Cluster General Manager at JA Oasis Beach Tower, responded to this reviewResponded 21 December 2017

Dear Guest,

Such a wonderful recommendation for our Hotel! Thank you so much for taking the time to describe your experience.

It’s very rewarding for our team to know that their efforts do make a difference. Your ringing praises will be shared with the team, especially to Charelle.

Best regards,

Yasser Mansour
Cluster General Manager

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Reviewed 12 December 2017

8 of us stayed here in a 4 bedroom apartment for the duration of the tournament. Was simply wonderful. Room was huge, very clean, fresh water delivered every day. Clean towels were delivered while we were at the golf and beds changed. Concierge were a great help and the pool, gym, sauna very nice each morning. Would highly recommend.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank J3983ARmarkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasser M, Cluster General Manager at JA Oasis Beach Tower, responded to this reviewResponded 21 December 2017

Dear J3983ARmarkt ,

It’s wonderful to hear that we were able to surpass your expectations during your stay with us for Omega Dubai Ladies Classic. I sincerely appreciate your review & rating and hope we may see you back again before too long.

Best regards,

Yasser Mansour
Cluster General Manager

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Reviewed 11 December 2017

We had 7 wonderful days staying at hotel. It's in a great location and breakfast was excellent. The apartment was of a decent size.The hotel was very comfortable and the staff very friendly and helpful. Everything was nice and clean. We enjoyed every minute in the hotel.
I wound be highly recommending it to anyone.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lotaif A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasser M, Cluster General Manager at JA Oasis Beach Tower, responded to this reviewResponded 21 December 2017

Dear Lotaif A,

It’s so rewarding for me and the team to read such a positive review of our service, facilities and breakfast offerings.

Thank you so much for your ringing endorsement and we look forward to your regular returns.

Best regards,

Yasser Mansour
Cluster General Manager

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Reviewed 7 December 2017

Good for large groups very spaces and it could be a place where you can have an after party or gathering specially the four bedroom apartment .
I ordered food to the room (pizza and pasta) not satisfied

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 811badera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yasser M, Cluster General Manager at JA Oasis Beach Tower, responded to this reviewResponded 21 December 2017

Dear 811badera,

While I am happy to know that you appreciated our spacious apartment, I am surprised to have read your disappointment with regards to some of our food items. Hence, I would greatly appreciate if you could contact us at guestfeedback@jaresorts.com for us to fully understand your feedback and action it accordingly.

Thank you and looking forward to hearing from you soon.

Best regards,

Yasser Mansour
Cluster General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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