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Reviewed 4 weeks ago

The only down side of the Hotel is the sea view which is spoiled by half built Palm Island. It looks like a building site which is such a shame for the hotel. Work appears to have been stopped and only half finished.

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with this hotel
2  Thank dav1lly66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

very good value ,great staff ,very clean ,cant rate this place highly enough ,the location is about 25 minutes from the start of the city ,£12/£14 in a cab ,lovely beach and superb grass areas ,nice pools with pool bars

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
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Review collected in partnership with this hotel
2  Thank cliffboggis1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 2 weeks ago

Dear cliffboggis1961,

Thank you for shining a light on our resort. It is always great to know our guests appreciate the resort and all it has to offer.

Once again, thank you for your lovely review and we hope to welcome you back soon.

With best regards,

Mark Irwin
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago via mobile

What a Hotel! Just returned from a 2 week stay on AI with our two children 13 & 6, the place is amazing! I am fussier than fussy and honestly I cannot find a fault, the rooms, the views, the pools, the food, the drinks but most of all the staff. I have never met such lovely staff, they really cannot do enough for you, far to many names to mention!
The highlight for my kids were the golf buggy rides around the hotel taking you anywhere you wanted to go. About a 30 minute taxi ride to the Dubai Mall, Burj Khalifa etc and taxis are cheap. We also did Wild Wadi, Motiongate and Atlantis waterpark (stayed at Atlantis hotel too, what a let down) couldn't wait to get back to Palm Tree Court!
Will definitely be returning next year! Thank you Palm Tree Court for such an amazing stay!

Stayed: August 2018, travelled with family
5  Thank oscar031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

all staff are very nice and they treat you like family! special thanks to Meryll from La fontana, shes very nice and very attentive. i dont even say my room number anymore when im entering the buffet. james and richard also they very kind! i enjoyed our stay here and surely will come back next year!

Stayed: August 2018, travelled as a couple
2  Thank wanderlust061993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 12 September 2018

Dear wanderlust061993,

Thanks for your wonderful feedback and for shinning a light on some of my team members. It is all about our associates and the service delivery they focus on. To single out our associates is heart-warming and we know there are many more on the team that have created that special feeling for you. We never take anything for granted and will continue to find ways to delight our guests.

I am glad we have a left a lasting impression and along with my team, we cant wait to have the immense pleasure of welcoming you back in the near future.

With best regards,

Mark Irwin

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Reviewed 11 September 2018

A little far from downtown, otherwise a great hotel with good facilities and excellent service! Beautiful outdoor area. Perfect for a families with children. Very nice experience. Highly Recommended!!

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
1  Thank 2018rj3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark I, Resort Manager at JA Palm Tree Court, responded to this reviewResponded 12 September 2018

Dear 2018rj3,

Thank you for shining a light on our resort. Our location is part of our charm, as you are close to downtown Dubai, but far enough away from the hustle and bustle to enjoy our oasis. it is always great to know our guests appreciate the resort and all it has to offer.

Thank you for highly recommending us to other travellers here on TripAdvisor.

We look forward to having an opportunity of welcoming you back soon.

With best regards,

Mark Irwin
Resort Manager

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