We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
JA Ocean View Hotel(Dubai)(Great Value!)
US$100
US$94
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of US$109/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hilton Dubai Jumeirah(Dubai)(Great Value!)
US$131
US$127
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 21% below average rates

The price you found is 21% lower than this hotel's average rate of US$160/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Hilton Dubai The Walk(Dubai)(Great Value!)
US$131
US$120
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of US$140/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Sofitel Dubai Jumeirah Beach(Dubai)(Great Value!)
US$141
US$127
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of US$151/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Free cancellation until 21/07
Book now, pay at stay
US$288
US$228
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 12% below average rates

The price you found is 12% lower than this hotel's average rate of US$259/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$249
US$200
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 16% below average rates

The price you found is 16% lower than this hotel's average rate of US$238/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Grosvenor House Dubai(Dubai)(Great Value!)
Free cancellation until 25/07
Book now, pay at stay
US$211
US$160
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 35% below average rates

The price you found is 35% lower than this hotel's average rate of US$247/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Atlantis, The Palm(Dubai)
Free cancellation until 25/07
US$347
US$313
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Savings alert! 21% below average rates

The price you found is 21% lower than this hotel's average rate of US$395/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$204
US$187
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 24% below average rates

The price you found is 24% lower than this hotel's average rate of US$246/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$225
US$204
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (3,667)
Filter reviews
3,667 results
Traveller rating
3,147
340
89
53
38
Traveller type
Time of year
LanguageAll languages
More languages
3,147
340
89
53
38
Show reviews that mention
All reviewsmadinat jumeirahpremium leisure clubwild waditalise spapat thaigolf buggiesamazing hotelarabic styleice lollieshalf boardhotel complexour honeymooncold towelskids clubrestaurants and barslife guardsprivate beach
Filter
Updating list...
263 - 268 of 3,667 reviews
Reviewed 21 August 2017

Hotel is without question one of the top in Dubai. Service is some of the best I've ever had, I was sick one day on returning to my room in the evening there was hot chicken soup and a number of comforts to help me feel better. Service button on umbrella on the beach is a great feature

Stayed: September 2016, travelled with family
Thank DonK33y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, Managing Director at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 23 August 2017

Dear DonK33y

I am pleased to know that the team took a good care of you when you were not well and sincerely appreciate your wonderful comment with regards to the service provided.

I am sure the team will be very happy to receive your comment and we all look forward to welcoming you back to Jumeirah Al Qasr, hopefully soon.

Sincerely
Stefan Bollhalder
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017

The reception desk was very accomodating at checkin although we were not informed of the "extras" that we received with our room (i.e. breakfast included and some meal vouchers.) However, with this in mind, Khushru Bhagat the Duty Manager was very helpful to us for an early check in and also working with us to resolve any issues that we had with checkin. He was very attentive and proactive to be sure that we had a pleasant stay. Overall the resort is fantastic, and the staff attentive with many excellent restaurant choices and a great atmosphere. Many thanks to Mr. Bhagat for his attention and follow up to ensure that we had a pleasant stay.

  • Stayed: August 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank IMMPIES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 30 August 2017

Dear Guest,

Thank you for the wonderful review about Jumeirah Al Qasr that you have recently shared on TripAdvisor.

I am delighted to know that you were overall impressed by the luxurious surroundings in the Resort and the Jumeirah standard of service excellence provided by our colleagues, especially Khushru and Bhagat.

We will be looking forward to seeing you once again in Al Qasr.

Kindest regards,

Azar Saliba
General Manager
Jumeirah Al Qasr & Jumeirah Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

Hi,
Just on our last night here, we've had a lovely time.
The Al Qasr hotel is 1st class, we upgraded to executive lounge and I feel that's worth doing. If only for the complimentary drinks between 6 and 8pm.
The executive lounge is great. The staff are all incredible, all welcoming with big smiles ready to take care of you.
Rashid the breakfast Chef is the man, what he can't do with an omelette isn't worth knowing, thanks Rashid.
So Al Qasr is actually one of 4 hotels all joined together, you can use the facilities in all of them and all the restaurants, which is good.
The foods been excellent all round. Pierchic is not worth the money in my opinion.
Pool area is really nice, staff very helpful, even in this sweltering heat. The hotel should provide them with better clothing to help with it though.
The boats that link the hotels are cool, almost like a little Venice.
We've also been on the water sports, paddle boarding is free from 9-11am, which is great. All the guys in the water sports place are great, so helpful. Raphael and Para deserve a special mention.
All in all I've loved it, couldn't recommend enough. Good work team

Stayed: August 2017, travelled as a couple
Thank jonburtenshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 30 August 2017

Dear Guest,

Thank you for the wonderfully detailed review that you have shared on Tripadvisor with regards to your recent stay in Jumeirah Al Qasr.

Your kind words left nothing to the imagination. For sure, prospective guests who will read your comments will be enticed to experience staying in Al Qasr, for this we are grateful to you.

May the wonderful memories of your stay entice you to return for another splendid holiday.

Kindest regards,

Azar Saliba
General Manager
Jumeirah Al Qasr & Jumeirah Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2017 via mobile

We only spent 3 days in this beautiful hotel and we will certainly come back! It has a character and offers great service!!all personnel was polite and very helpful. A big thank you to Wesley, he was an Abras (boat that takes you around Jumeirah hotels) driver. He gave us a tour around and was so kind! We could use the facilities of all Jumeirah hotels(they are all next to each other) and also had the option of dining in many restaurants of the hotels!!we have stayed in other dubai hotels before and we were happy but this one is to come back for sure!!

Stayed: August 2017, travelled with family
Thank veroiagr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 5 September 2017

Dear Guest,

Allow me to thank you for the review that you have shared on TripAdvisor with regards to your recent stay in Jumeirah Al Qasr.

I am sure, prospective guests who will be reading your comments will definitely be enticed to experience staying in Al Qasr, for this I am grateful to you.

Kindest regards,

Azar Saliba
General Manager
Jumeirah Al Qasr & Jumeirah Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017 via mobile

We arrived at Jumeirah al Qasr at around 2 o clock, our check in was quick however not very informative. The lady that checked us in seemed as if she was in a rush. We stayed in an Arabian deluxe room which was spacious with a comfortable bed. The bathroom was of a good condition although every time we had a shower we seemed to have a flood outside of it as the water had somehow leaked out of the cubicle.
We were half board so we always had a breakfast and a dinner. There was a big variety of pastries, cereals, juices and they made you your preferred egg. The evening meal had a few different cuisines however there was not a lot and I have been to 3-4 star hotels with a bigger variety. I felt that the ladies that took our order for coffee and tea in the morning did not care or pay attention and consequently the orders frequently came back wrong.
We celebrated my daughters birthday and I requested a birthday cake like we've had in all the other hotels we've been to that haven't even been five star. For the amount that we paid and the reputation I thought they had the cake provided was really quite embarrassing. It was a small square of chocolate cake that was just enough for one person. On top of that the way that one of the restaurant staff bought it in one hand behind her back was frankly quite depressing.
I didn't think the pool was brilliant but wild wadi water park was very close by so we made the most of that instead.
The two cleaners that came to service our rooms were very nice and did a good job. The lobby areas were nice, clean and I would say they were of a 5 star quality. They have two very good forms of transport to move around the resorts (buggies and boats) and we enjoyed riding on them.
All in all there was a few areas in which I felt underwhelmed and I expected more. On our previous holidays we usually relax and enjoy hotel amenities, this holiday we spent a lot of time doing some fantastic excursions and still had a great time.

Stayed: August 2017, travelled with family
2  Thank Sam1508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGeneralManager, General Manager at Jumeirah Al Qasr at Madinat Jumeirah, responded to this reviewResponded 5 September 2017

Dear Guest

Belated happy birthday to your daughter!

Thank you for sharing a review following your recent stay with us at Jumeirah Al Qasr. I have share your feedback with the team to ensure that we take necessary action where required.

Once again, thank you for choosing our hotel to celebrate your daughter's birthday, we hope to have the opportunity to welcoming you and family back in the future.

Kindest regards

Azar Saliba
General Manager
Jumeirah Al Qasr and Dar Al Masyaf

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews