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Jumeirah Mina A'Salam
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Reviews (3,103)
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2,111 - 2,116 of 3,103 reviews
Reviewed 21 May 2009

We travelled with our two children age 5 and 8 this was probably the best holiday we have ever had.
we flew with emerites who put all british flights to shame so child friendly entertainment great etc.
The hotel was fantastic having previously stayed at the Al qasr in the April with out the children and really enjoyed it we thought we would try this property as it looked slightly smaller. The staff where fantastic our room attendat even showed the children how to make swans from the towels.
The beach was clean lots of luxury sunbeds, even free icelollies on the sunbeds
The restaurants especially Mj steakhouse, trader vics , Toscana to name but a few offered real first class service.
We took the children ski ing at ski dubai they loved it and a great place to visit although cant be good for the enviroment
The only problem with this place is that your expectations have are now been set very high and we still havent found anywhereon our past 3 trips to match it , Just booked a return trip in october 2009 well done a true 5 star plus resort.

  • Stayed: October 2008, travelled with family
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1  Thank familyjones1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this reviewResponded 28 May 2009

Dear Guest,

I am very happy indeed to learn that you consider your recent stay with us at Mina A'Salam to be among the best holidays you have experienced. It is very pleasing to read that our efforts to ensure your holiday is enjoyable are so warmly acknowledged.

Thank you kindly for your positive review on TripAdvisor and for your ongoing loyalty to Madinat Jumeirah. We certainly look forward to welcoming your return later this year.

Sincerely,

Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2009

This is an exceptional hotel and the service makes it so. It is expensive though and with the exchange rate of 5.2 to the pound, a small tin of Heineken was £7 and a litre of water on the beach £6. I went to the Thai restaraunt (Pai Thai) and whilst the surroundings and service was very good, the amount of duck in their red curry left a lot to be desired (3 pieces!) especially at a cost of £17 (rice extra). A friend had the Prawns (3) at a cost of £34. Very overpriced.
I would recommend the resort to all.

  • Stayed: May 2009, travelled on business
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2  Thank walkew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this reviewResponded 28 May 2009

Dear Guest,

Thank you for taking the time to share your feedback from your recent stay with us at Mina A'Salam.

I am very pleased to learn that you thoroughly enjoyed your stay and that you regard our hotel to be exceptional. Thank you sincerely for commending our service team in this regard. Your kind recognition will be very well received.

I look forward to an opportunity to welcome your return to Mina A'Salam in the near future.

Sincerely,

Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2009

Fantastic hotel (not cheap though). Location was fantastic right on the beach with private beach and plenty of sun loungers and umbrellas - didn't even have to carry my own beach towels, ushered to a sun lounger and towels arranged and tucked in perfectly. Ice lollies were served for free during the day and there was always somebody coming round to take drinks orders. Room was perfect, huge with the best beds I have ever slept in and an assortment of different types of pillow. Evening turn down service replenished anything that had been used during the day, towels,coffee and laid out slippers by the bed with other nice touches. It was my husbands 50th Birthday and they even left a cake and flowers in the room for him. Breakfast was out of this world. If you want something really special then go for this hotel, all the staff were very attentive, but also unobtrusive. I have nothing bad to say, just good,good,good!

  • Stayed: May 2009, travelled with friends
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4  Thank FussyWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this reviewResponded 15 May 2009

Dear Guest,

I am very pleased to read that your holiday to celebrate your husband's 50th Birthday exceeded your expectations and that we were able to ensure your holiday with us was relaxing and memorable.

Thank you for sharing your experience on TripAdvisor and for recommending our hotel to your friends.

I do hope to have the opportunity to welcome you back to Mina A'Salam in the near future.

Sincerely,

Mahmoud Sakr
General Manager

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Reviewed 4 May 2009

Stayed 4 nights and barely scratched the surface. Lovely room with splendid views of beach, Burj al Arab and turtle sanctuary directly below. A few snags with aircon but swiftly sorted once we complained. Fantastic Friday brunch. Stunning array of restaurants: PierChic and Zheng He's being my favourites. Also tried The Agency wine bar in the Souk Madinat which was great. Sadly no time to give the gym or spa a whirl (though did visit the stunning spa at the nearby Burj al Arab) but managed to have a very gorgeous and romantic stay in a gigantic resort, which is saying something. Loved the little boats that trundle you around the resort. Great service especially the room service (although the grand gesture of bringing a Dualit to the room when one orders toast is slightly wasted as they also bring crustless white sliced bread that gets stuck in the toaster). Wonderful swimming pool near the Al Qas'r.

  • Stayed: April 2009, travelled as a couple
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3  Thank DanielleNay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this reviewResponded 6 May 2009

Dear Guest,

I am very pleased to learn of your positive impressions after your holiday with us at Mina A'Salam. Thank you for sharing your feedback on TripAdvisor and for recommending our Resort.

Rest assured we will investigate your comments regarding the in-room dining breakfast service and I trust you will find an improvement in this regard should you return to stay with us. We certainly look forward to welcoming you back.

Sincerely,

Mahmoud Sakr
General Manager

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Reviewed 4 May 2009

Have just returned from a fantastic week at the Mina a Salem, our third visit to Madinat Jumeirah and second to the Mina. After reading some recent reports we were a bit worried that standards had dropped but this if not the case, everything was just as wonderful as last year. The staff were all extremely friendly and helpful - we were even given the same room as last year. The hotel was very busy especially with Russian guests but breakfasts never appeared to be too crowded or rushed and the choice and quality of food was excellent.
The only small complaint we had, and this is not the fault of the hotel, was that you had to be on the beach really early to get a sun bed, beds were being reserved often as early as 7am!!
All the restaurants we used were very good, our particular favourite was the Persian one next to the Meat Company, the spicy lamb stew was out of this world.
The Mina a Salem is still our favourite hotel, the bed must be the most comfortable we have ever slept in and we cannot wait to return, prices are expensive but you certainly get what you pay for.

  • Stayed: April 2009, travelled as a couple
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3  Thank savannaNorthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJGuestfeedback, General Manager at Jumeirah Mina A'Salam, responded to this reviewResponded 6 May 2009

Dear Guest,

Thank you for taking the time to write a review of your experiences at Mina A'Salam. I am very pleased to learn that you continue to prefer to stay with us while in Dubai; we sincerely appreciate your loyalty to our resort and look forward to welcoming you back for the 4th time in the very near future.

Sincerely,

Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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