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All reviews union metro station al ghurair mall upgraded to a junior suite free wifi close to the airport egg station stayed at this hotel for nights travel desk the check in process breakfast buffet mini bar spacious room long flight yogurt rooftop pool early check taxi
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13 - 18 of 605 reviews
Reviewed 13 June 2018

On my wedding anniversary this year in April, my wife and i spent a week in Dubai. I booked the Landmark Grand Hotel on line and it was easy. I paid when we came in.

The location and the surrounding environment is the high point for me. It is close to the airport and to their Metro Train Station (Union).

The easy access to the Deira Market is also a plus for those that like shopping. At the front of the hotel is a children park that is a delight to behold in the evening.

About 4 minutes walk from the hotel is a big shop (DAY TO DAY) where one can easily get some gift items at a cheap price.

The staff are friendly and attend to our needs promptly to the best of their ability. We did enjoyed our stay and will recommend the hotel to others.

Date of stay: April 2018
Thank Franklin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded 17 October 2018

Dear Sir,

We are glad to know that you had a very comfortable stay at Landmark Grand Hotel and yes, you are absolutely right; our hotel staff always gives high importance and good service to our entire guest.

Addition to that the Hotel's central location is a great advantage to our entire guest and with the Union Metro just next to the hotel makes it even more convenient for our guest to travel to any part of Dubai avoiding all the traffic. Further, the hotel’s convenient location next to lots of eateries, shops, and malls makes it a great place to stay.

Please do let us know of your next visit and it will be a pleasure to welcome you once again

Best Regards from all of us,

Guest Relations Manager
Landmark Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2018 via mobile

A great experience, it was really a satisfied stay. The room was clean especially the bathroom, well arranged. All necessary things tht I needed it was available in there. So I would really keep coming back.. And the staff are good.

Date of stay: May 2018
Trip type: Travelled with friends
Thank estellitarebarbosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded 17 October 2018

Dear Sir,

We are glad to know that you had a very comfortable stay at Landmark Grand Hotel and yes, you are absolutely right; our hotel staff always gives high importance and good service to our entire guest.

Addition to that the Hotel's central location is a great advantage to our entire guest and with the Union Metro just next to the hotel makes it even more convenient for our guest to travel to any part of Dubai avoiding all the traffic. Further, the hotel’s convenient location next to lots of eateries, shops, and malls makes it a great place to stay.

Please do let us know of your next visit and it will be a pleasure to welcome you once again

Best Regards from all of us,

Guest Relations Manager
Landmark Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018

I stayed 9 night with great price everything is perfect fine but one thing th scammers outside of the hotel they will try to sell the fake iphone x Please avoid it and hotel managment should take action against them

Date of stay: May 2018
  • Trip type: Travelled with friends
    • Location
    • Service
Thank Tripenioys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

we stayed 8 night in this Hotel, its very deceiving not as nice as it says on the website, the Manager at the reception was very Aggressive no Customer service skills, or courtesy . he argued with us about the drinks in the bar which we thought were free.
he threatened us to call the Police which was not needed.
at the end we paid 85 Dirhams which is equivalent of £18 for few cans of pop, real rip off. its about principals and good customer service not about the cost.
will never stay there again, we paid nearly £800 for a couple not worth it .
a customer from the UK.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank boubymaghrabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2018

I was in Dubai for 2 weeks for a conference and I stayed at this hotel. I found it pocket friendly and all the basics i.e WIFI, good breakfast, clean rooms/beds and best of all it was less than 50 metres from the Metro station.

Date of stay: October 2017
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Mubarak_Naso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded 17 October 2018

Dear Sir

Thank you for sharing your feedback and for choosing Landmark Grand Hotel. It’s our pleasure to go through your mail and understand that you had a wonderful time in our hotel and enjoyed the central location factor with all the facilities

Please do let us know of your next visit and it will be a pleasure to welcome you once again


Best Regards from all of us,

Guest Relations Manager
Landmark Grand Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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