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Reviewed 5 April 2018 via mobile

After encountering some misunderstanding at checkin for the room rate, the hotel manager (Mircea) as well the sales exec (Konsuela) stepped in.
In my travel experience I never meet such a professional team, they did not only fixed the issue for me, but imediatly implemented proactive measures for making sure such incidents will be avoided for other travelers.
I could feel the care and the commitment to the highest Sevice quality they are committed for the hotel guested.
Honestly I am impressed by such a wonderful people, they made me feel so welcomed and at home.
For sure the best Sevice and care for guests in Dubai.

The hotel itself is located in a perfect location just near the beach surrounded by many restaurants and many thinks to do. At the top floor they have a Brazilian restaurant as well a lounge with wonderful views and food.
Rooms are large and clean.

Highly recommended.

Stayed: April 2018, travelled on business
Thank DANIELRO76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Very nice and very kind. Rooms are so clean. Everything is excellent. Location, then, is fantastic, near at the sea and beach.It is a hotel that I recommend to all visitors to Dubai, because it is located in a beautiful place

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank paoloapuzzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018

Ramada plaza is located in one of the posh areas of Dubai, the JBR. We stayed during ramadan holidays. Good service and stay. Also the view from the balcony is great. It's near to the beach and many other services. Also the breakfast buffet was superb.

Room Tip: Choose breakfast included. And also chose a non smoking room.
  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Harisankar_kv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

We visited this hotel in October 2017 and were very impressed with the location- walking distance to the JBR walk, the beach and the Metro link. We stayed in a large 3 bedroom apartment and had incredible views of the marina and city. The food was okay (we stayed half board). Taxis came right to the hotel if you needed to get further afield and were very inexpensive. Staff and service was great.

Stayed: October 2017, travelled with family
2  Thank natalieCbirch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaPlazaJB, General Manager at Ramada Plaza Jumeirah Beach, responded to this reviewResponded 15 April 2018

Dear Ms. Natalie Cbirch,

It is such a great pleasure to have welcomed you to Ramada Plaza Jumeirah Beach. We are delighted to know that you were satisfied with your overall stay with us especially the location of the hotel that offer convenience and accessibility to every traveler. We hope that you were able to enjoy and take full advantage of the activities that you can do in JBR, Dubai Marina and The Walk.

Hoping to welcome you back to Ramada Plaza Jumeirah Beach soon.

Kind Regards,

Stefan Thumiger
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

The hotel was nice enough but the pool loses the sun by lunchtime due to the location so useless really, food & service is good & staff are friendly & helpful. Shame that smoking is allowed in the bar because that stopped us going in there.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank KarenRodway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RamadaPlazaJB, General Manager at Ramada Plaza Jumeirah Beach, responded to this reviewResponded 15 April 2018

Dear Ms. Karen Rodway,

It was our pleasure to have welcomed you to Ramada Plaza Jumeirah Beach. It’s great that you were impressed with the location and we hope that you were able to take full advantage of the dining, entertainment and activity options that are available on the hotel’s doorstep as well as its convenient access to the abundance of attractions Dubai has to offer.

We want to thank you for your feedback regarding the pool, it's true that during noon time the hotel's shadow can hide the sun from the pool, alternatively the beach will be just a few minutes walk from the hotel. With regards to the bar, Speakeasy Bar & Restaurant has two sides, one of which will be the smoking area and the other is allotted for non-smoker/diners. Hopefully the next time you visit with us you'll be able to chill in Speakeasy and just have fun!

Looking forward to welcoming you back to Ramada Plaza Jumeirah Beach soon.

Kind Regards,

Stefan Thumiger
Cluster General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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