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Reviewed 23 September 2021 via mobile

Just checked out of the Sofitel and had the most amazing stay with my husband. The hotel was amazing very clean. We got upgraded to a view of Dubai skyline. The staff were all so helpful and so accommodating. Amon and Tolga on the front desk was very helpful. Davira was our first point of contact and she was very helpful she upgraded our room for a very nominal price, was worth every penny. She arranged for a cake, chocolate strawberries and balloons sent to our room for our 25th wedding anniversary very nice touch.
Would definitely recommend to stay here.
Great hotel amazing staff they all go out of their way to help you.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Trailblazerz68
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ammar Hilal, General Manager at Sofitel Dubai the Obelisk, responded to this reviewResponded 4 weeks ago

Dear Trailblazerz68,

Greetings from Sofitel Dubai The Obelisk.

Thank you very much for the time you spent to share your personal impressions of your recent experience with our hotel.

We very much appreciate your feedback regarding your recent stay at the Sofitel Dubai The Obelisk and It is always a pleasure to receive positive feedback from our guest.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future.

Sincerely,

Ammar Hilal
Managing Director
Raffles Dubai & Sofitel Dubai The Obelisk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2021

Welly Wednesday at the nine gastropub amazing beef Wellington without much sides and selection of wine bottles plus amazing service from Fares who always want to make us happy with his cocktails and his way very highly recommended

Date of stay: September 2021
Trip type: Travelled with friends
Thank Walidaldarwish
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ammar Hilal, General Manager at Sofitel Dubai the Obelisk, responded to this reviewResponded 4 weeks ago

Dear Walidaldarwish,

Greetings from Sofitel Dubai The Obelisk.

Thank you very much for your personal impressions of your recent experience at the Nine gastropub in our hotel

We very much appreciate your feedback and It is a pleasure to receive positive feedback from our guest.

We shall share your comments with our team and we are very sure that this feedback will serve as an encouragement to all of our staff.

Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future.

Sincerely,

Ammar Hilal
Managing Director
Raffles Dubai & Sofitel Dubai The Obelisk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2021 via mobile

Willy Wednesday in the nine was a fantastic time, a good offer that comes with a bottle of wine. Fares was also very friendly and fast. In general the atmosphere in the place with the design allows for both fun and a work environment. They also had a great selection of food and drinks.

Date of stay: September 2021
Trip type: Travelled on business
Thank Departure38909242971
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ammar Hilal, General Manager at Sofitel Dubai the Obelisk, responded to this reviewResponded 4 weeks ago

Dear Departure38909242971,

Greetings from Sofitel Dubai The Obelisk.

Thank you very much for your personal impressions of your recent experience at the Nine gastropub in our hotel

We very much appreciate your feedback and It is a pleasure to receive positive feedback from our guest.

We shall share your comments with our team and we are very sure that this feedback will serve as an encouragement to all of our staff.

Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future.

Sincerely,

Ammar Hilal
Managing Director
Raffles Dubai & Sofitel Dubai The Obelisk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2021

Wonderful place to spend your break and even visit regularly to rest and recuperate. Excellent customer service & cleanliness . staff are amazing especially the lovely Ms Haifa who’s so helpful & so kind. I highly recommend staying in this hotel.

Date of stay: September 2021
Trip type: Travelled with family
Thank 195saw
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ammar Hilal, General Manager at Sofitel Dubai the Obelisk, responded to this reviewResponded 22 September 2021

Dear 195saw,

Greetings from Sofitel Dubai The Obelisk.

First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and we are delighted to read that we were able to match your expectations.

We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed.

We will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going the extra mile. and It is always a pleasure to receive positive feedback from our guest.

Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future.

Sincerely,

Ammar Hilal
Managing Director
Raffles Dubai & Sofitel Dubai The Obelisk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2021 via mobile

Amazing Noshi from F&B team is one of the most active and dedicated staff i have seen in Dubai,
For more than 12 hours event, he is available with the same level of performance till last minute of the day.
I like his smile which i can see behind the mask.
He is always dressed well and well organized and easily managing his team to get things done in no time.
I like him when he used to remind me for everything even it is related to my work.
I felt that he is one of my team
Thank you Noshi from the hear

Room tip: We need more from Noshi 😄
Date of stay: September 2021
Trip type: Travelled on business
Thank Ahmed E
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ammar Hilal, General Manager at Sofitel Dubai the Obelisk, responded to this reviewResponded 17 September 2021

Dear Ahmed E,

Greetings from Sofitel Dubai The Obelisk.

Thank you very much for the time you spent to share your personal impressions of your recent experience with our hotel.

We very much appreciate your feedback and we thrilled to hear that we able to meet your events requirement through our facilities and the services of our colleagues.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we very much look forward to having the opportunity to serve you again in the future.

Sincerely,

Ammar Hilal
Managing Director
Raffles Dubai & Sofitel Dubai The Obelisk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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