Dear Guest,
Thank you for sharing your feedback.
I am disappointed to read your comments and to know that your impression about the hotel was below satisfactory due to lack of warm welcome. We clearly understand the importance of first impression and the Team works tirelessly to ensure all our guests receive personalized service and experience. I regret that we couldn’t deliver the same to you. I have already shared your feedback with our Director of Lifestyle, so that we can together look into ways to further improve.
I will be delighted to welcome you back to Armani Hotel Dubai, should you decide to re-visit.
Yours Sincerely,
Mark Kirby