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All reviews metro station burj khalifa dubai mall financial center tallest hotel sheikh zayed road dry hotel small kitchen free wifi no alcohol excellent location higher floor deluxe room swimming pool room service business trip very nice hotel
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Reviewed 6 April 2018 via mobile

The service at Rose Rayhaan was excellent during our stay. We arrived very early in the day - 6am. The front desk could not guarantee that we would be able to get into our room early. Obviously the front desk is trained to sell an upgrade and they did the sales job very courteously. We upgraded to a Club Rotana room with a substantial discount to the rack rates. We were able to use the Club Room facilities on the 6th floor while we waited for our room to be available. Our room was on the 49th floor with views out to sea (a very dusty view as the windows needed a clean). A very spacious room; washing machine and dryer in the room was a welcome facility. The room and the public areas of the hotel were very clean. Throughout our stay the staff were very helpful and cheerful. The Financial Centre metro station is nearby ... one stop from Dubai Mall and on the airport terminal line. Willing to recommend Rose Rayhaan to friends.

Date of stay: April 2018
Trip type: Travelled on business
Thank yen4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheManagementRRD, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 8 April 2018

Dear yen4u,

Thank you for taking the time to provide your valuable feedback about Rose Rayhaan by Rotana. My team and I take pride in helping our guests enjoy well deserved time off for relaxing and recharging stay.

We look forward to welcoming you back in the very near future.

Yours sincerely,

General Manager at Rose Rayhaan by Rotana


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 April 2018

I stay at the hotel once per year in the last 5 years and people are always very kind and professional. This time I found that the breakfast was very crowded with lot of people waiting to be seated, maybe something should be done to improve this.

Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank Betty11765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheManagementRRD, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 8 April 2018

Dear Betty11765,

Thank you very much for sharing your valuable feedback about Rose Rayhaan by Rotana. We’re sorry to hear that you were unhappy with the Food & Service provided at the Breakfast period during your recent visit to our hotel. We have shared your comments with the concerned team for review and improvement.

We hope that this experience will not deter you from using our hotel in the future and, we do hope to have the pleasure of welcoming you back to Rose Rayhaan and assuring you of our best attention and services at all times.

Yours sincerely,

General Manager at Rose Rayhaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

Spacious, clean rooms, wonderful breakfast buffet, prompt service from front desk, bell staff, room service. Concierge was helpful too. Perfectly located 3 minute walk to Financial Center metro stop.
We had two adults and two teens. Got two adjoining rooms with beds for everyone and two bathrooms. Entire stay was perfect.

Date of stay: April 2018
Trip type: Travelled with family
Thank phillipamyt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheManagementRRD, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 8 April 2018

Dear Phillip & Amy T,

Thank you very much for sharing your experience about Rose Rayhaan by Rotana.

We are pleased to know that you have enjoyed your stay with us and were satisfied with our services and facilities.

We look forward to seeing you again for another memorable experience at our Hotel and assuring you our best attention and services at all times.

Sincerely,

General Manager at Rose Rayhaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

Check in was very busy but the reception staff worked quickly and we didn’t wait long. We were upgraded to a suite on the highest floor and it had an amazing view over the city and the Burj Khalifa. Our stay was literally an overnight stay so we didn’t have long enough to really enjoy the hotel. The staff were all without exception polite and friendly. We had an issue with the room that could have been difficult but the staff were brilliant and everything was sorted out for us without any problem. Other hotels may not have been so helpful and it’s certainly very encouraging to know this hotel responds so well.
Breakfast is excellent. There’s a wide range of items in the buffet. Everything is good quality and if something runs out it’s immediately replenished.
This is an excellent hotel with the most professional staff and we will definitely return. Highly recommended.

Date of stay: April 2018
Trip type: Travelled as a couple
Thank BKK111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheManagementRRD, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 5 April 2018

Dear BKK111,

Thank you for your time and effort spent in writing your valuable feedback about Rose Rayhaan by Rotana on TripAdvisor and for recommending us to other travellers.

Your positive comments about our staff and services have been noted and shared with our team to continuously provide excellent service to all our guests.

We truly hope to see you back to our hotel in not too distant future.

Sincerely,

General Manager at Rose Rayhaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

I went to this hotel for my honeymoon with my wife
I suggest this hotel because:
A beautiful hotel. (4 stars good)
The price of stay in this hotel is appropriate.
Breakfast is complete and varied and high quality.
The staffing behavior of this hotel is very courteous and respectful and respectful to you.
The swimming pool is amazing, great and beautiful.
Never miss more than 20 seconds to reach the elevator from the farthest floor.
The hotel is located in Sheikh Zayed Street, near Dubai Mall.
Very close to the metro station (about 200 meters)
There are good restaurants around the hotel with delicious cuisine.
Rooms are fairly large with good light
Almost all the necessary equipment is available in your room.
Tea, Nescafe, water and fruit are recharged daily in the room.
Every day a health message will be posted to you.
The gym is well equipped.
A sauna and a well-equipped jacuzzi.
We received a nice cake, a fruit basket and a greeting card from the hotel management for the honeymoon
I advise you to consider this hotel as one of the options for your stay in Dubai

Date of stay: July 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Amin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheManagementRRD, General Manager at Rose Rayhaan by Rotana, responded to this reviewResponded 5 April 2018

Dear Amin B,

We are pleased to know that you have enjoyed your stay with us and you were satisfied with our services and facilities. Your comments about our team members are really inspiring and will definitely be shared with our colleagues, to motivate them to continuously provide genuine hospitality service to all our guests.

We look forward to seeing you again for another memorable experience at our Hotel and, assuring you of our best attention and services at all times.

Sincerely,

General Manager at Rose Rayhaan by Rotana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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