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“Excellent Hotel”

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Holiday Inn Dubai - Al Barsha
Ranked #133 of 546 Hotels in Dubai
Certificate of Excellence
Southampton
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Hotel”
Reviewed 1 February 2012

We stayed here to recharge our batteries after a tiring flight from Sydney and just basically wanted a complete rest which we achieved we ordered room service the first evening and were suitably impressed with the food and not too expensive either, we found the hotel excellent and very convenient for the Mall of the Emirates which was only a few minutes walk from the hotel. The staff are very friendly and most helpful we tried the Indian restaurant and also the Thai in the hotel and both were extremely good food was excellent and not too expensive, roof top terrace is nice, pool is small but adequate, all in all a very good hotel and would thoroughly recommended it.

Room Tip: Our room was at the front which I think are the larger rooms and found very little noise from the ro...
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this review, 8 February 2012
Dear Valued Guest,

We truly appreciate your kind comments regarding your recent stay at Holiday Inn Dubai - Al Barsha. Informative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from the Holiday Inn brand.

Your generous praises to our accommodation, facilities and location are very gratefully received and they are really helpful to all TripAdvisor viewers. Thank you for sharing your thoughts!

We look forward to once again make your stay with us an exceptional one!

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (215)
Date | Rating
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English first
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 January 2012

Enjoyed my stay there, it was modern, clean, proper, fairly big room, good value for money (for Dubai). It's just a short walk from the Mall of the Emirates. The rooftop bar was empty, so when told they could send for drinks downstairs if we wanted to stay, we decided to go somewhere else entirely. At first I thought it's because rooftop bars are simply not busy in January (and it was particularly cold - for Dubai - on that evening) but that didn't seem to be the problem in other hotels.

All in all, I would recommend it as a business hotel: it's got all the basics you need and in no way of lower quality than the fancier places - and much better value for money.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anettethore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this review, 31 January 2012
Dear Guest,

Greetings from Holiday Inn Dubai - Al Barsha!

Thank you for the valuable time you've spent in sharing your comments through TripAdvisor. We are really happy that you have been satisfied on your recent visit to our hotel.

Certainly, we will do our level best to look after those areas which require improvement and enhancements.

Again, thank you so much and we look forward to welcoming you back to our hotel in the near future.

Best Regards,
On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hull Yorkshire
Level 5 Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 24 January 2012

This hotel is ten minutes walk from Emirates Mall and well situated for the Metro which will take you to the Marina ,Dubai Mall Bur Dubai tower. very clean and safe.

I would not take breakfast at this hotel as it is twice what you pay at one of the nearby cafe,s;

Rooms are fine clean and towels are changed twice a day.

pool area is fine but at this time of year the area is prone to winds, so we only used the pool twice.

The wind can be chilly at night so you may need a sweater or cardigan, nothing more.All in all I would recommend this hotel,as it is central to the Mall and Beach area,s and will only cost around 15 pounds by taxi from the airport.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank slingerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this review, 25 January 2012
Dear Valued Guest,

We truly appreciate your kind comments regarding your recent stay at Holiday Inn Dubai - Al Barsha. Informative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from Holiday Inn

Your generous praise to our accommodation, facilities and location are very gratefully received and they are really helpful to all TripAdvisor viewers.

Thank you for sharing your thoughts!

We look forward to once again make your stay with us be an exceptional one!

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuwait City, Kuwait
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 January 2012

I stayed at Holiday Inn Al Barsha for two nights in the executive room with two twin beds. The room was very spacious and comfortable. The hotel itself is very nice, looks fairly new. Restaurants are a bit expensive, but so is all of Dubai. We opted for eating breakfast at a cafe about a block down from the hotel. It wa very good and we only spent 20 AED for almost the same thing you would get at the hotel for double the price. I think this will probably be the case in all the Hotels in Dubai. We loved being able to walk to the Metro, which was less than 5 minutes away walking. The Mall of the Emirates was about a 10 minute walk at the most. Dubai Mall and Burj Khalifa was about a 10 minute taxi ride and it cost about 30 AED for the ride, which I believe is a very reasonable price. I would highly recommend this hotel.

Room Tip: Eat at the restaurants in the surrounding area, hotel prices are twice as much.
See more room tips
  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephanie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this review, 24 January 2012
To Our Dear Guest,

Greetings!

Thank you very much for the comments you have mentioned to our hotel though TripAdvisor!

The management and the entire team of Holiday Inn Dubai - Al Barsha are very happy to know that you have been satisfied with our services.

Be rest assured that the same quality of excellent services will be extended to you on your next visit.

Looking forward to welcoming you back to Holiday Inn Dubai - Al Barsha!

Thank you.

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 17 January 2012

We spent 6 nights here as my partner was on business and the location suited us..it is a nice hotel but I wouldn't stay here again.
The rooms are very small,breakfast is very expensive(18 euros for continental!)the service in the pool bar is ridiculously slow..45 minutes to bring a caprese salad.But my biggest complaint and the main reason I would never stay here again is that for the size of the hotel there are only 18 sun loungers by the pool..and for my entire stay there was a group Germans who put their towels on the loungers before they went for breakfast meaning that if you got to the pool by 0930 all the loungers are taken,and yes there is a shuttle to the beach but it only goes once at 10am.Not once in the 7 days we were there did I manage to get a lounger..and I wasn't the only one.To me that is just unacceptable.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank didiIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this review, 19 January 2012
To Our Dear Guest,

Greetings from Holiday Inn Dubai – Al Barsha!

We really appreciate your feedback and would sincerely like to apologize for any inconvenience that was caused to you during your stay with us.

Rest assured we have taken the necessary steps to attend to the problems you addressed.

Your comments will help us continue our tradition of focusing on what really matters most to our guests.

We would love to welcome you back to our hotel, which will be an opportunity for us to make amends.

It is only through thoughts such as yours that we are able to continually monitor and improve our operations.

Please don’t hesitate to contact us directly for future reservations.

Best regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Dubai - Al Barsha

Property: Holiday Inn Dubai - Al Barsha
Address: Sheikh Zayed Road | near Mall of The Emirates, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#79 Spa Hotel in Dubai
#80 Family Hotel in Dubai
#101 Romantic Hotel in Dubai
#101 Business Hotel in Dubai
#122 Luxury Hotel in Dubai
Price Range (Based on Average Rates): €
Hotel Class:4 star — Holiday Inn Dubai - Al Barsha 4*
Number of rooms: 309
Official Description (provided by the hotel):
Holiday Inn Dubai - Al Barsha is centrally located on Sheikh Zayed Road next to Mall of the Emirates (Ski Dubai) and Sharaf DG Metro Station. In close proximity to all major business districts and close to Dubai's major leisure and entertainment hubs. The hotel is a 20-minute drive to Dubai International Airport and 45 minutes to Abu Dhabi International Airport and Ferrari World on Yas Island. It offers 309 elegant rooms including 95 spacious suites equipped with the latest facilities keeping in mind the guests comforts and needs. You will be pleasantly surprised with the awe-inspiring atrium of over 6 floors housing the piano lounge and networking facilities offering free WIFI. The hotel features a variety of fabulous dining outlets - Royal Budha - Fine Dining Thai, Gharana - specialty Indian restaurant with live music and The Gem Garden - an all Day dining offering Continental cuisine. Our sophisticated Sports bar, The Q, is designed to deliver a winning blend of entertainment and atmosphere. Indulge in a hearty game of pool or watch a live sporting fixture on massive cinema screens. ... more   less 
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Also Known As:
Holiday Inn Dubai-Al Barsha Hotel Dubai

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