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“Pleasantly surprised”

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Holiday Inn Dubai - Al Barsha
Ranked #137 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed 11 January 2012

I stayed here for one night and it was more upmarket than I expected. The room was really nice (I was upgraded) and it is within walking distance to the Mall of the Emirates. Its also just off Sheikh Zayed Road so easy to get to and from.

The pool on the roof was clean and all staff were very friendly and capable. I went to the pub in the hotel for dinner, they didn't offer too much in terms of food and I wasn't able to book it to my room but was ok other than that.

I arranged a rental car by email before I arrived and there were no problems there.

  • Stayed: January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank mbroomhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded 14 January 2012

To Our Dear Guest,

Greetings from Holiday Inn Dubai - Al Barsha!

We thank you for taking time out to convey your appreciation and commendation through TripAdvisor. We really appreciate your feedback!

Once again, we would like to thank you for your time and initiative taken. We at Holiday Inn truly believe that your continuous support will enable us to deliver services which are synonymous with Intercontinental Hotel Groups highly guarded reputation.

Thank you very much and we are looking forward to welcoming you back to our hotel as one of our most valued guests!

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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801 - 805 of 1,132 reviews

Reviewed 10 January 2012

Hi

Spent eight nights here Jan 2012. Overall - great stay. We got an upgrade on our room on arrival and had a lovely big room on 4th floor. Staff at hotel are pleasant and helpful and check in very fast. There is a pub on site open until 02.00 daily. There is also a Thai restaurant which has received good reviews on T.A. We ate there one night as it was very handy and we did not feel like going out, however, while it was o.k. I think there are probably better choices close by, personally I thought the menu was not great/limited and the desert choice was terrible (sadly!).

The hotel is five minutes walk from Mall of Emirates which is a real plus, a safe easy walk even at midnight. There is always a taxi outside the hotel if you want to head further and the metro station is only a short walk away.

The main road outside the hotel is always busy so a room at the back is probably best, we were at the side and heard no traffic noise at all.

There is free internet access in the lobby, (one printer) and a tour company selling local tours daily beside reception. Maybe shop around on the tours through.

There is a small pool and gym on the terrace and the public areas are pleasant. I think this hotel is not a bad choice for wheelchair users, the lift service is good, rooms spacious and there is a ramp at the main door.

The only negatives are the price, this is not a cheap option but then I doubt there are many of those in Dubai and also that the cleaning of the room was good but not brillant, the floors could have done with a good mop! We were there in Jan but I had the air conditioning on, I don't do heat well! While it kept our room lovely and cool, I don't think it would have been adequate in the summer months in Dubai, but perhaps they can crank it up then.

In summary, great location, helpful, attentive staff and a pleasant hotel.

Room Tip: Request a room facing away from main road at front.
See more room tips
  • Stayed: January 2012, travelled as a couple
    • Value
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Thank map737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded 14 January 2012

To Our Dear Guest,

Greetings!

Thank you for taking your precious time in sharing your thoughts through TripAdvisor. We appreciate your valuable comments which have been passed to the concerned departments, who will certainly look after your feedback.

Your comments will help us continue our tradition of focusing on what really matters most to our guests.

Thank you very much and we look forward to welcoming you back to our hotel!

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2012

The hotel is no fancy hotel of the ones you can find in dubai, yet its very appropriate for a family or tourist visit. very close to two metro stations. 5 mins walk from emirates mall which is one of the nice landmarks for families and shoppers. service is above average and overall i would stay with it again ;)

Room Tip: family suites are very convenient but walking distance from the elevators.
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  • Stayed: June 2011, travelled with family
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1  Thank FiGooOOoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded 10 January 2012

To Our Dear Guest,

Greetings!

Thank you very much for the comments you have mentioned to our hotel though TripAdvisor!

The management and the entire team of Holiday Inn Dubai - Al Barsha are very happy to know that you have been satisfied with our services.

Be rest assured that the same quality of excellent services will be extended to you on your next visit.

Looking forward to welcoming you back to Holiday Inn Dubai - Al Barsha!

Thank you.

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai Al - Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2012

Stayed here in 2008, it was a nice stay, no comments about that.
Just the pricelevel is off the wall, Dubai is nothing special at all but charges insane prices

  • Stayed: February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sebastiaan1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded 7 January 2012

To Our Dear Guest,

Greetings!

Thank you for taking your precious time in sharing your thoughts through trip advisor. We appreciate your valuable comments.

Your comments will help us continue our tradition of focusing on what really matters most to our guests.

Thank you very much and we look forward to welcoming you back in our hotel!

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2012

the best thing in this hotel is its location, just few minutes from mall of the emirates, metro station which is very useful to go anywhere in dubai without taxi. Also the room was spacious, elegant and clean. Bathroom was very clean and luxirous. Breakfast in small buffet but its not bad. There is a free shuttle to jumaira beach park from the hotel and it was good. I may recommend this hotel.

Room Tip: spacious rooms in the back view, rooms with good view is smaller, its your choice.
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  • Stayed: August 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank k_traveler674
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H0lidayinnalbarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded 7 January 2012

Dear Guest,

Greetings from Holiday Inn Dubai - Al Barsha!

Thank you for the valuable time you've spent in sharing your comments through Trip Advisor. We are really happy that you have been satisfied on your recent visit to our hotel.

Your generous praise is truly appreciated!

Certainly, we will do our level best to look after those areas which require improvements and enhancements.

Again, thank you so much and we look forward to welcoming you back to our hotel in the near future.

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Secretary
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Dubai - Al Barsha

Address: Sheikh Zayed Road | near Mall of The Emirates, Dubai, United Arab Emirates
Phone Number:
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Family Hotel in Dubai
#82 Spa Hotel in Dubai
#101 Business Hotel in Dubai
#101 Romantic Hotel in Dubai
#122 Luxury Hotel in Dubai
Price Range: €98 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Dubai - Al Barsha 4*
Number of rooms: 309
Official Description (provided by the hotel):
Holiday Inn Dubai - Al Barsha is centrally located on Sheikh Zayed Road next to Mall of the Emirates (Ski Dubai) and Sharaf DG Metro Station. In close proximity to all major business districts and close to Dubai's major leisure and entertainment hubs. The hotel is a 20-minute drive to Dubai International Airport and 45 minutes to Abu Dhabi International Airport and Ferrari World on Yas Island. It offers 309 elegant rooms including 95 spacious suites equipped with the latest facilities keeping in mind the guests comforts and needs. You will be pleasantly surprised with the awe-inspiring atrium of over 6 floors housing the piano lounge and networking facilities offering free WIFI. The hotel features a variety of fabulous dining outlets - Royal Budha - Fine Dining Thai, Gharana - specialty Indian restaurant with live music and The Gem Garden - an all Day dining offering Continental cuisine. Our sophisticated Sports bar, The Q, is designed to deliver a winning blend of entertainment and atmosphere. Indulge in a hearty game of pool or watch a live sporting fixture on massive cinema screens. ... more   less 
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Also Known As:
Holiday Inn Dubai-Al Barsha Hotel Dubai

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