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Reviews (45)
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8 - 13 of 45 reviews
Reviewed 31 July 2016

Room was fine, bathroom fine, breakfast fine--but there was no upstairs with views option, of which I read in some of the other reviews, check-in and reception was fine-ish--uneven depending who was behind the desk. Wi-Fi had to be refreshed a bit too often, but that seemed to be the usual in most hotels we stayed. Location was excellent and could easily walk to the bazaar.

Here's something that puzzled us. That big water holder in the lobby that looked like a baptismal font, and that we also saw in some mosques,which held water for drinking. Why was it being used as a goldfish bowl? Must be something I just didn't understand.

On another note, we were in Esfahan when there was some special Shiite celebration that involved free food, so places were set up everywhere for fruit drinks, cakes, and even a bowl of delicious soup/stew. When we returned to the hotel the reception desk told us the somebody in an office wanted to see us. Oh oh, we thought what have we done wrong. Well, nothing. The manager wanted to give us some cakes, and a very pretty framed picture. We enjoyed being included, a nice touch.

  • Stayed: May 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank Miriahm D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2016

This hotel is mid-range but the rooms are comfortable. Reception staff a little off-hand. The best thing is the location: in the centre and within easy walking distance of the bazaar and central square. Breakfast was served in the Floor 3 dining room and had a reasonable selection of foods to enjoy while looking out over the city. Wifi was free but patchy and required frequent renewals of passwords.

Room Tip: Some room only have windows onto central stairwells and can be noisier
  • Stayed: May 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank John_MtEden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2016

This hotel is minutes away from Naqhe Jehaan that is the historical heart of the city. the rooms are clean enough the breakfast is great. The ladies at the reception are nice but the guy who is in the reception the evenings is way friendlier. the only remark that was a bit inconvenient to me was when they told me that I had to check in at 2pm and check out at noon the day after (22 hrs instead of 24hrs) I did not complain on the spot because I needed to leave earlier anyways.

  • Stayed: May 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Algorios
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2015

Average hotel loaded with tourist groups. Facilities like wi-fi, breakfast and bathroom OK and convenient situated near the handicraft bazar. Some friendly and some very dominant ladies in the reception.

  • Stayed: October 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Soren1572417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2015

The hotel itself was OK, typical mid-range hotel with typical room, not much to complain about, except for WiFi, which for some reason only works for 30 min per day, then it completely stops. The hotel is not so close to the main square, 15 min if you take the small alley through a baazar, and 20 min if you take the large road.

The staff at the reception however, was not so friendly, nor were they helpful at all. We reserve rooms for 3 nights via e-mail, and they confirmed the reservation. But when we got there, they said they only had rooms for 2 nights only. I argued that in their e-mail they confirmed reservation for 3 nights, and they simply said, it's full, without even apologizing. So we had to walk around the city to look for another hotel for the 3rd night (we found a much better hotel right next to the main square). So we stayed 2 nights at Sepahan. On the day we check out, the reception said "why you checking out? your reservation was for three night?" We were shocked to hear this after we had to look for another hotel ourselves. After explaining that earlier we were informed that they only had rooms for 2 nights, so we had already made reservation at another hotel for the 3rd night. Then the reception lady seemed annoyed and said "fine", made it sound like it was our fault. After the unpleasant 2 day stay, we left for the next hotel. Once we got there, we noticed that Sepahan Hotel had forgotten to give us back our passports (all Iran hotels hold your passports captive while you stay there), so we had to walk 15 back to get our passport. When we got there, they did not seem sorry at all for forgetting to give us back the passport, and instead, they said we need to pay for the bottle water in the room! After we argued that they told us we get one bottle of water free per day, then the annoyed reception lady said "fine". Overall, the worst hotel we stayed at in the 2 week trip to Iran.

  • Stayed: October 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank khwylp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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