Name: Small and relaxed
Item: Sofitel Luang Prabang
Rating: 4
Author: Claire_Dub

Show reviews that mention

All reviews private garden chef john cooking class outdoor bath le spa pool villa in town beautiful hotel foot massage large pool memorable stay an oasis colonial style morning market pookie governors rabbits

Filter

Updating list...

847 - 852 of 1,184 reviews

Heather D

Bath, United Kingdom

13989

Reviewed 2 March 2014

A Haven of Peace and Tranquility

We started our tour of Indochina with a stay in Luang Prabang and the Hotel de la Paix. The rooms are individual suites which are spacious and well equipped. There was an iPod and player provided in the room. There was a bowl of fruit provided. The mini bar had complementary soft drinks and beer. The toiletries were high quality. There was a walk in shower and separate bath.
The bed and pillows were so comfortable. The staff were excellent and very friendly.
The rooms are arranged around beautiful gardens and the swimming pool. The gardens are very well kept and the pool is so inviting. The only downside was the limited dinner menu and it seemed that most guests ate out. That was a shame as the dining tables look out over the gardens and the pool area. However the food was very good.

Date of stay: February 2014

Ask Heather D about Sofitel Luang Prabang

1 Thank Heather D

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Heather D,

Sabaidee and warm greetings from Hotel de la Paix.

Thank you for your lovely review of our hotel, what a way to start your Indochina tour, Luang Prabang! I will be sure to pass your lovely comments to our team. They genuinely enjoy taking care of our guests and love receiving feedback.

Our gardens are indeed superb and we are privileged enough to have an Executive Housekeeper with a passion for plants and a Senior Gardener that pours his heart and sole into the grounds.

I will take on board your comments about the dinner menu being limited. Given the town is a brief stroll away and there are just so many dining venues to explore, most of our guests do tend to dine out, exploring the village and the delights of dining by the river or in eclectic little cafes and sometimes even from vendors. Lao cuisine is delicious and not to be missed, clean, simple flavours as individual to Laos as our neighbouring countries cuisine is to them.

I have no doubt the rest of your tour of Indochina was equally as special.

Safe travels where ever you may venture for future.

Warmest regards - Kirsty

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Riguzzi

Sao Paulo, SP

10361

Reviewed 6 February 2014

Formerly it was a prision! Now it's awesome!

A while ago the city of Luang Prabang has decided to make a better use of its prision.... and there comes the Hotel de la Paix. With great service, very nice spa in an old style teak house, a marvelous internal courtyard where all the rooms face. They have a nice stylish pool where for sure you are going to relax at the end of the day!
They can also organize your tours if you need it.
The hotel is at less than 10 minutes walk from the city centre so it is easy to go there in the evenings and enjoy the articraft fair that goes on every night. It is also very easy to move around the city and its lots of restaurants.
5 star hotel and location!

Room tip: The rooms are all very good. Huge, spacious, nice bathrooms, back private yard in each room.

Date of stay: January 2014

Ask Riguzzi about Sofitel Luang Prabang

Thank Riguzzi

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Riguzzi,

Thank you for you lovely review of our hotel and I am so glad your family enjoyed their time not only with us but also in our very special part of the world, Luang Prabang. The village is only tiny and yes everything is pretty much in walking distance, which is certainly part of our charm.

The pool does provide a great end to a day of exploring and tours. Always wonderful to lie on the sunken platform and stretch out and enjoy the sun in the water.

When doing the Indochina trail we often suggest that Laos may be best kept to last, the gentle pace of life, old world charm and amazing people make us the cherry on the top of what is sure to be an amazing holiday and a life long memory.

Safe travels where ever you may go and be sure you are always welcome should you return.

Warmest regards - Kirsty

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

EmmaSquid

Sydney, Australia

54

Reviewed 28 January 2014

Australian mum traveling with her 8 yr old son

My 8 year old son and I travelled to Laos for our Christmas holidays with Luang Prabang as our focus. Hotel de la Paix was our first stop and was simply beautiful and impressive when we arrived. It's a converted old prison and so the rooms are all centered around a garden, courtyard and pool area.

Our room was beautiful with simple decor and an outside sofa area and bathtub/shower - v special. The food was also excellent.

The pool was essential for my son, who used it endlessly but other than that facility, there was little for him to do - not a hotel geared to young ones although the staff loved interacting with my son and were completely delightful.

Of concern was the hotel's Manager - I am sad to admit, an Australian who made herself known to us while she was having lunch in the restaurant when we arrived. Her uncontrolled Rottweiler puppy continued to disturb us through our lunch which left me wondering what sort of management would let a huge dog take its freedom at the patron’s expense. The staff, whilst utterly charming, looked and behaved like a rudderless ship - trying their best but with not consistent direction, vision or support.

The Manager’s baseless hospitality attempts meant that when we extended our stay in Luang Prabang, we chose another hotel.

The 3Nagas hotel was beautiful, modest and every bit of the Luang Prabang holiday experience I wanted led by a terrific Manager – just goes to show how much the ‘top dog’ means to the overall impression and experience of an establishment.

Date of stay: January 2014

Ask EmmaSquid about Sofitel Luang Prabang

1 Thank EmmaSquid

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear EmmaSquid,

Thank you for your review.

I sincerely appreciate your positive comments about the "completely delightful staff", "excellent food" and "beautiful rooms".

My apologies that you found my management to be less than expected. It would appear my team is excellent at their jobs given the wonderful comments you have made above and this is in spite of my "inconsistent direction, vision or support"

I also must apologise, that whilst we did speak on a number of occasion you felt you were unable to voice any concerns about the puppy. It has been my experience that many of our guests travel for extended periods when visiting Indochina and are away from their homes and pets and in fact love to pet and play with him. I would have been only too happy to ensure he remained at home for the duration of your stay, I would never want any of our guests to be uncomfortable. I suggest not visiting a Fairmont hotel in Canada as it is their custom to have a hotel dog at each of their properties.

I must also apologise that my having lunch in our restaurant seems to have caused offence, this was certainly not intended in any way. If I remember correctly I was entertaining a hotel business partner in the garden part of the restaurant.

I would like to sincerely thank you for the time you spent at the hotel, your son was a delight to speak with, a polite, bubbly and fun young man. The tours and arrangements you made for him were very special, I am sure he enjoyed his time in Luang Prabang, especially the elephant trek.

Thank you for choosing to stay at our other property whilst in town, 3 Nagas, it is also a very special part of our UNESCO heritage listed town.

Wishing you both safe and fun travels always - Kirsty

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Asian_Traveler_1980

Vientiane, Laos

114

Reviewed 13 January 2014

Beautiful place!!!

We have been there with all family (3 kids and the nanny) last summer. We had a full building with garden suite and pool suite. It was like a dream, the hotel just for us...our children loved it and also their parents...

Date of stay: July 2013

Ask Asian_Traveler_1980 about Sofitel Luang Prabang

Thank Asian_Traveler_1980

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Asian_Traveler_1,

We are a Beautiful Place, indeed…thank you! Great choice of suite selection to take the Garden and Pool combination, given that they are all allocated into their own building it certainly does make it seem like you have your own hotel within a hotel. That and we only have 23 suites means we are always private, calm and exclusive.

We're so glad the children, nanny and you enjoyed your stay. We will be sure to reserve the same room configuration should you get a chance to visit us again.

Wishing you all the very best always.

Warmest regards - Kirsty

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Tk100964

Cherngtalay, Thailand

201224

Reviewed 4 January 2014

Very nice place which comes at a very high price

The setting (not the location) in an former prison is wonderful. The rooms are spacious, modern and decorated with a lot of taste. All very stylish with sense for detail. The way we like it !

Breakfast is a la carte and a bit more variation would be good. We stayed there 5 days and every time, the menu is the same. Though, it is all of very good quality and we enjoyed it. Note that having breakfast and mainly dinner outside (and the hotel has only a very limited number of places inside) can be very cold.

All this comes at a (too) high price. Nearly 600 USD per night is very pricey for the country. For this price, you stay at a great place, though this is not Aman. Also the location is outside town. You need a tuktuk or walk for 25 minutes in order to get to the place of the action.

We loved the hotel and can definitely recommend it. Though next time, we might opt for a hotel in the city center.

Room tip: all rooms are great !

Date of stay: December 2013

Ask Tk100964 about Sofitel Luang Prabang

Thank Tk100964

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Tk100964,

Thank you for your review of our hotel and very lovely words.

We are a little way out of the “city center” but this does afford us a few pleasures that the inner properties are not able to offer ie: our fabulous 25mtr pool, tranquility and privacy.

The period in which you stayed is absolute peak season hence the demand for accommodation and prices throughout all hotels in the village tends to be somewhat more than other seasons.

Should you return to our little piece of paradise we also have our sister property which is located on the main street, 3 Nagas. We would be only too happy to welcome you there and do promise to take as good care.

For future reference, please do feel free to enquire with the restaurant staff for alternatives to the daily menu. It would always be our pleasure to see what further varieties to the menu we can offer and / or if there are any specific dietary requirements.

Wishing you the very best for all your future travels and safe journey always.

Warmest regards - Kirsty

Report response as inappropriate

This response is the subjective opinion of the management representative and not of TripAdvisor LLC

View more reviews

Previous Next

1 …141 142 143 …

Small and relaxed - Review of Sofitel Luang Prabang

Small and relaxed

MyBanLao Hotel

Le Sen Boutique Hotel

Parasol Blanc

My Dream Boutique Resort

Maison Dalabua Hotel

Cold River

Mekong Riverview Hotel

Anisa Mekong Riverside Villa

Pullman Luang Prabang

Luangprabang D'oR Boutique Hotel