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Movenpick Resort & Marine Spa Sousse
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Reviews (2,363)
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757 - 762 of 2,363 reviews
Reviewed 27 March 2012

wonderful, dreamy, lovely, delightful,excellent,friendly, respectful,
I wish I could be there one more time....

  • Stayed: April 2011, travelled with friends
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2  Thank cedar57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2012

It's a lovely hotel, nice location, beautiful views, comfy beds ... but small things kept the stay from being perfect -- like one of the major restaurants being closed due to a private party on a themed night with no notice that I saw, the minibar not getting restocked daily (or even after 4 days), one omelette pan and one crepe preparer for a huge dining room (and with most other hotel guests ordering 2 or 3 omelettes -- breakfast was a long process), a room with 2 beds and one coffee cup, complimentary water but no bottle opener to open it(or the beer in the minibar), elevator signs leading to a dead end -- small things yes, but the details do add up. Depending on the weather and the price -- I might go back but with open eyes and my own bottle opener.

  • Stayed: March 2012, travelled with friends
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1  Thank Loki_21202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 March 2012

A most attractive hotel in a really excellent location, only a 20 minute stroll along the promenade south to the Medina of Sousse. A lovely beach with everything one could need - including very attentive attendants, even in the off season.

The bedrooms were a dream, we were there in the cold snap so were very appreciative of the easily mastered heating - as well as the proper feather duvets. (This did present a problem to a fellow guest with a feather allergy which rather flummoxed the staff! But they did eventually understand what was the trouble and solved the matter) The bathrooms were in tip-top order - no bidet but a stragetically placed "hose/spray" - a novel but most effective alternative.

In my opinion, this hotel was built with its main eye on the conference business - delegates in meetings all day and partners enjoying the lovely pools, beach and spa facilities. While we were there, there were numerous local conventions / reunions which did not impinge on guests, apart from their presence in the huge dining room. It was low season, so numbers in the hotel itself were very low. However, the menu was geared to huge numbers, a large variety of dishes kept warm over heated water and replenished as required from the kitchen. There was also a small carvery area, but how this will cope with large numbers is a puzzle. Meat on the whole was not up to European standards of tenderness, even when presented as a stew. The fish was a better bet but even calamari toughen when kept warm for an hour. However, desserts were superb, the Tunisians seem to have a sweet tooth.

One problem common to North Africa surfaced here - in spite of what would imagine would be the strict Swiss hotel training of staff. This was the total inability of the waiters to understand that Northern Europeans make their tea with boiling water! There was a large urn with burner underneath, but the burner was not lit - so the water, over time, emerged only tepid. The waiters would go to the kitchen to fetch individual jugs of boiling water, but it was only after bringing the situation to the attention of a manager that the burner was actually lit under the urn. The waiters did not think to do this on their own initiative.

The staff throughout were exceptionally helpful, There were problems of communication though. While Tunisia was once a French colony, the bulk of the population speak only their local brand of Arabic, French is not as widely used as one would expect. In fact, English seems the language of preference. The hotel management speak many languages, but it was not always easy to communicate with waiters, sous chefs and room cleaners. We were missing a bottle opener in the mini-bar, which kept us amused for days - we eventually "got through" on the third day
.
There was a charge for the use of the hotel safe, which, of course, we felt we had to have. However, the staff proved to be totally honest, a friend dropped a 10 dinar note in the lobby and it was spotted by the bell boy who gave chase, to make sure that it was returned to the proper owner. As the monthly wage is 300TD, that was a day's wages up for grabs.

With finance in mind, tips are very very welcome. There is very high unemployment and there is no dole or old age pension. If you have are unemployed , you have to rely on your family. So all who are in employment are anxious to earn what extra they can to support their extended family. A good tip makes a lot of difference.

The only other piece of advice is re the climate. North Africa, in the spring, may be expecting temperatures of 14C - but this is not how it feels - there is an icy wind which cuts through you. We were dressed for -6C when leaving the UK but remained wrapped up in those clothes for most of our stay in Tunisia. Only when the wind dropped could we sit in the sun in comfort.

,

  • Stayed: February 2012, travelled with friends
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7  Thank Kay B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2012

My wife and I recently spent 3 delightful days at the Movenpick in Sousse. We didnot want to leave. From check in to check out staff were consistently welcoming, attentive, and accomodating. The room was incredibly comfortable. The grounds are impeccably maintained. The views are spectacular. The various restaurants offered great variety, excellent preparation and superb presentation. The Movenpick is truly 5 -star in every sense.
I wish our visit had not been so short.

  • Stayed: March 2012, travelled as a couple
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2  Thank BenLevitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2012

This is a stunning hotel with beautiful décor, and a very impressive lobby.
The rooms are clean and well furnished. However if you have a 13 year old who is very tall the ' pull out sofa bed' is awful and there is just no room for the child to stretch out without her legs dangling over the edge. NOT IDEAL... spoilt the start of our holiday. Reception said all rooms were like this!! Perhaps this should be looked into.
But apart from that room was very comfortable.

Restaurant was peaceful as it was low season and head chef was so caring and friendly with all the guests, which was a joy. Food well presented and beautifully cooked to order from a menu (as it was low season) quite good choice was offered.

Sushi restaurant was lovely too and made a change. Also it is located in the complex of the hotel so you did not have to walk outside in the evening if you did not want to.

Shopping - This was great as just over the road is a mall with lots of little shops full of bargains..... nothing like our big stores here in the UK but made a good afternoon out.
Beach was right behind hotel and views were stunning. Medina very close by also for good shopping, and taxi rides were very cheap £1 - £2 (Dinar 2- 4 ) (but make sure the driver puts the meter on first!) Otherwise he can demand any price!!!!!

Swimming pool area was very clean and sunbeds comfortable with good padded mattresses!!

Entertainment was non existent just a piano player and singer every evening. So it was very boring every evening. Not sure if this will change in the high season though.... so worth asking!!!

Wifi was great though in the reception so if you take your lap top or net book you can get onto the internet for free and this of course makes for a good evening of catching up with emails and surfing the net!

All in all it was a lovely resort with very kind and friendly staff.

Room Tip: If you have a teenage child worth checking on what sort of bed they will have!!
  • Stayed: December 2011, travelled with family
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Thank TY123_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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