We came to Jalta to make a short holidays with kids. We expected good rest and good food, but we were totally disappointed.
Breakfast: Poor choice - all tables are almost empty because there works a rule: Early birds catches the worm. Guests who come later than 9am have to eat the rest. You can ask to bring another food, but it takes next to 50 minutes and staff employees do not like the idea to serve extra food. Breakfast was spoiled.
Service: Before arriving to the hotel, we called and asked two times for extra bed for a kid. Later at the hotel asked again ... and again ..... but nobody reacted. So we had not much space for sleeping. Thanks again to the friendly hotel staff. When we checked out and started to complain, administrator and managing director did not try to solve the problem regarding our spoiled stay. Everything we got, was an advice to get earlier for breakfast and ask for extra bed one million times until you get it. It was our last time at this hotel. People who have experience about travelling and hotels will be totally disappointed of this hotel. Better to choose another one in Jalta.
Room: Bad view, constructions around one of the hotel buildings.
- Also Known As:
- Primorsky Park Wellness And Spa
- Primorsky Park Wellness Hotel Yalta