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Reviewed 1 September 2018 via mobile

Adult family of four in late August (hotel not too busy) for 3 nights

Beautiful hotel - wonderful and extensive grounds with natural beach, incredible sunset, 3 pools
Excellent service - all positive experiences, staff super helpful, friendly, professional and willing to take initiative
Great food at breakfast (5 star spread) and the pizza / steak restaurant (wonderful setting with a view of the ocean, book a table on upper terrace with sea view, order the buffala pizza). Fish restaurant looked good, stunning setting, although we didn’t eat there as crazy high pricing and limited veggie options meant we wouldn’t really get value for money
Huge and luxurious spa - world class facilities, no expense spared, massage treatment was great (they post last minute spa discounts by the pool when they have additional capacity, which is just a great idea)
Room - good room, more than adequate size with a huge bathtub and a nice balcony. A few noteworthy flaws - shower had a mild sewage smell (1457), no coffee making facilities in room and our double bed was actually two semi-comfortable twins pushed together.
Location - great location to chill near the ocean. Zadar is 25 minutes away, we went once, it’s an ok town to walk around, soak up atmosphere and have a drink and/or dinner

All in all, a relaxing 3 day luxury getaway.

Stayed: August 2018, travelled with family
Thank Loveoftravel1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran S, Manager at Falkensteiner Hotel & Spa Iadera, responded to this reviewResponded 14 September 2018

Dear Loveoftravel1234,
Thank you for staying with us at Falkensteiner Hotel & Spa Iadera*****.
We would also like to thank you for your comments, as we really appreciate every feedback from all our guests. These comments are always important for us, and we really try to take them all as our guideline for the future improvement.
We hope we will have a chance to welcome you again in Falkensteiner Hotel & Spa Iadera!
Wishing all the best!
Goran Sremec & Iadera Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2018

It is the best hotel close to Zadar. Staff is friendly especially the ladies at reception help you with everything you need!

The 3 restaurants are all nice and offer very good food. A bit overpriced, but still a good choice.

The rooms are great and clean, the hotel is definitely a 5-star hotel with all services included.

The choice at the breakfast buffet is much better than in many other 5-star hotels I stayed in.

The gym is greatly equipped, I had no time for the Spa but all looked great in general.

A great experience for people who like to relax a few days, enjoy a sea view and a clean and upscale hotel. Live music in the evenings, which finishes early, so noone is bothered at night. Definitley not a party hotel.

If you want to visit Zadar it is a bit outside, you need about 20-30 minutes to get into town, please keep that in mind.

There should be more people working by the pool service during high season.

Room Tip: It can be disturbing on one of the sides with limited sea view rooms, that often the trash pick up companies start their work too early.
  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank almirk2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran S, Manager at Falkensteiner Hotel & Spa Iadera, responded to this reviewResponded 31 August 2018

Dear Almir K,
Thank you for staying with us at Falkensteiner Hotel & Spa Iadera*****.
We would also like to thank you for your comments, as we really appreciate every feedback from all our guests. These comments are always important for us, and we really try to take them all as our guideline for the future improvement.
We hope we will have a chance to welcome you again in Falkensteiner Hotel & Spa Iadera!
Wishing all the best!
Goran Sremec & Iadera Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018 via mobile

Excellent hotel hotel great facilities, we could easily spend days enjoying the spa, the pools and other facilities offered by the hotel.

They have multiple saunas ( nude and regular) and pools ( salt water, infinite etc)

Staff: all try to be helpful and friendly but sometimes inadvertently come across as rude.

The two reason for average rating:

Vegetarian: very limited choice, we would have to be on strict pizza diet.

Parking : the hotel is in the middle of nowhere with ample space - however they charge for garage.

Stayed: August 2018, travelled as a couple
1  Thank Dhiraj L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran S, Manager at Falkensteiner Hotel & Spa Iadera, responded to this reviewResponded 14 September 2018

Dear Dhiraj L,
Thank you for staying with us at Falkensteiner Hotel & Spa Iadera*****.
We would also like to thank you for your comments, as we really appreciate every feedback from all our guests. These comments are always important for us, and we really try to take them all as our guideline for the future improvement.
We hope we will have a chance to welcome you again in Falkensteiner Hotel & Spa Iadera!
Wishing all the best!
Goran Sremec & Iadera Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2018 via mobile

Amazing staff extremely friendly and they do their best to accommodate. Lovely rooms. Amazing view from our room just made it even more special. Breakfast was super compared to majority of hotels I have stayed in. All resturants are great. Sea food and main resturant even the steak house is truly great. City and beach disappointing but this hotel knows how to train their staff and look after their guests. They certainly understand what is quality. An example for other hotels .

Stayed: August 2018, travelled with family
1  Thank Marjan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran S, Manager at Falkensteiner Hotel & Spa Iadera, responded to this reviewResponded 31 August 2018

Dear Marjan G,
Thank you for staying with us at Falkensteiner Hotel & Spa Iadera*****.
We would also like to thank you for your comments, as we really appreciate every feedback from all our guests. These comments are always important for us, and we really try to take them all as our guideline for the future improvement.
We hope we will have a chance to welcome you again in Falkensteiner Hotel & Spa Iadera!
Wishing all the best!
Goran Sremec & Iadera Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2018

We went to Iadera twice. First time we had great view and big terrace. Second time the room was not so good, terrace was much smaller and view was not so good.
Food is great. Wellness area is very nice.
However, stuff in wellness area is very unprofessional.
The most important thing about sauna area is silence, tranquility.
Some guests were not familiar with "tranquility" part and stuff didn't do anything about that, just the opposite, stuff was equally loud.

Room Tip: Try to take rooms that have pool view
  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank SuzM1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goran S, Manager at Falkensteiner Hotel & Spa Iadera, responded to this reviewResponded 31 August 2018

Dear SuzM1985,
Thank you for staying with us at Falkensteiner Hotel & Spa Iadera*****.
We would also like to thank you for your comments, as we really appreciate every feedback from all our guests. These comments are always important for us, and we really try to take them all as our guideline for the future improvement.
We are very sorry about your experience with our Spa stuff!
We hope we will have a chance to welcome you again in Falkensteiner Hotel & Spa Iadera!
Wishing all the best!
Goran Sremec & Iadera Team!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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