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All reviews dolphin show presidential suite awesome holiday big jacuzzi stunning hotel sea view room service pool bar very pleasant stay hotel offers speak english beach club top floor standard room pools dolphinarium tubs
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3 - 8 of 397 reviews
Reviewed 8 September 2018

NO way this is a 5-star hotel, maybe in Ukraine but not in the rest of the world.

The cleaners do not fill up complementary coffee or tea in the room. U have to call the reception,.
U have to call the reception if U need toilet paper.

Below applies to the rest of the hotel complex:
Most of the tables have buttons to get the waiter´s attention, no respons if used.
Lifeguard next to the pool is sleeping or playing with the phone.
Security around the hotel are playing with the phone.
Bar tenders are playing with the phone.
DO NOT expect to get service at this hotel.

  • Stayed: September 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Pasi O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga N, Директор по продажам at Resort & Spa Hotel NEMO with dolphins, responded to this reviewResponded 3 weeks ago

Dear Guest! Thank you for choosing Resort & SPA Hotel NEMO with dolphins for your trip and we are also grateful to you for writing us your comments and dissatisfaction. Your feedback helps us improve the service. Unfortunately, unforessen circumstances did not allow us to fully provide you with the highest level of service. We apologize and very much hope that we will have a chance to improve and regain your trust and love. With best wishes, NEMO team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2018 via mobile

The Hotel location is amazing , the dolphins pool and show is amazing , the rooms are very nice , the internet is not so good . All others are very good . I will definitely come back , the staff are very good , the rooms are very clean , I had more than 10 bottles of water when I left ))) every day they give you 3 bottles of water and with some thing sweet )))
There are many pools and most of them are warmed

Stayed: August 2018, travelled with friends
Thank fmh531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga N, Директор по продажам at Resort & Spa Hotel NEMO with dolphins, responded to this reviewResponded 4 September 2018

Dear Guest, it’s great to hear you had amazing time and you liked our hotel, location and staff. We’d love to see you back at the hotel again soon. Best regards, NEMO team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

I recommend this place especially to families with children. Show with dolphins was fantastic. Flight from Warsaw short. The hotel provides transfer from the airport and to the airport.Best regards for the hotel staff.

Room Tip: Very nice and comfortable
Stayed: June 2018, travelled with family
Review collected in partnership with this hotel
Thank piotr_warszawa_wes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga N, Директор по продажам at Resort & Spa Hotel NEMO with dolphins, responded to this reviewResponded 28 August 2018

Dear Piotr, thank You for choosing Resort & SPA Hotel NEMO with dolphins! We are grateful for your feedback and pleased that you were satisfied with the staying in our hotel. Thank You for recomedation! We are waiting for your visit next time! Best regards, NEMO team.

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Reviewed 23 August 2018

The resort is very beautiful and has fantastic facilities. The service was good however it is very busy and it was a little slow for room service. I really like the location and the ambiance. A great holiday spot

  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
2  Thank Lechiffre1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Olga N, Директор по продажам at Resort & Spa Hotel NEMO with dolphins, responded to this reviewResponded 24 August 2018

Dear Lechiffre1, it’s great to hear you had amazing time and you liked our hotel, location and provided service and facilities. We’d love to see you back at the hotel again soon. Best regards, NEMO team.

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Reviewed 19 August 2018

Really it was amazing stay in Odessa. Everything was exceptional and service quality was great. The hotel is recommended and for sure I will come again and again. One more star to the hotel.Special thanks to the team Victoria, Alla, Maxim, Dime and Yullua

Room Tip: Everything was exceptional
Stayed: August 2018, travelled solo
Review collected in partnership with this hotel
Thank Sheikhani84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservations N, Директор по продажам at Resort & Spa Hotel NEMO with dolphins, responded to this reviewResponded 22 August 2018

Dear Sheikhani84, thank You for choosing Resort & SPA Hotel NEMO with dolphins! We are grateful for your feedback and pleased that you were satisfied with the staying in our hotel. We are waiting for your visit next time! Best regards, NEMO team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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