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All reviews sister hotel juan carlos beautiful hotel rooms are spacious agua volcano breakfast was included natural light every morning air conditioning minute walk beautiful room second floor central square few blocks guatemala city wedding terrace
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Reviewed 22 March 2021

This hotel was great. It was super clean and the restaurant was awesome. We were regulars to sit on the deck at night, and the bartender memorized our order. This is the sister hotel to Porta Hotel Antigua. This hotel was more quaint and fit our needs just fine. The area surrounding the hotel felt safe and near the park. It was gated and someone was always at the front desk to assist.

The hotel was well priced for the value and we really enjoyed our stay. The hotel organized us rides to and from the airport GUA (about 1 hr away). This made us feel comfortable among arrival.

Beds were comfortable and A/C unit, shower and bathtub were great.

This hotel had a picturesque view of the volcano Agua (typically peaceful) and may comfortable places to relax.

The breakfast is free on weekdays and is amazing. The snacks / dinner dishes are great too!

The hotel also gave a short car ride (literally 2 mins or less) to the sister hotel. That is where the main pool is and spa. There is also an ATM over there which is helpful.

Search no further, this is your hotel!!

Room tip: we got a jr suite to have a desk. the wifi is fine for emails/web searching
Date of stay: February 2021
    • Value
    • Sleep Quality
    • Service
Thank maddieherr726
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Percy Aguilar, Director General at Pensativo House Hotel, responded to this reviewResponded 23 March 2021

Dear Maddie,
We really appreciate your kind comments regarding your most recent visit to Antigua and stay at our Hotel.
Being at your service while you were relaxing, as well as making our guests happy during their stay is our main goal, and comments like yours really motivate us to continue exceeding our guests' expectations.
Hope you come to visit us again soon!
Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2021 via mobile

I was there for 5 days. Immediately I was very pleased by the service. The decor is superb, outstanding. It creates the perfect atmosphere for that unique city. The food is remarkably good. My breakfast was included and the variety surprised me every morning. They really care. So what else do you want. Highly recommendable!

Date of stay: February 2021
Trip type: Travelled solo
Thank planeur10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Percy Aguilar, Director General at Pensativo House Hotel, responded to this reviewResponded 1 March 2021

Dear Robert,
We really appreciate the time spent to share such glowing comments regarding your most recent experience at Pensativo. Taking care of our guests is our main goal and we are happy to know you've enjoyed so much your stay.
Hope you come to visit us again soon!
Warm wishes,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2021

I stayed at the Pensativo in mid-February for 2021, and I cannot recommend it enough to future travelers. The hotel has the safety, security, and cleanliness of a 5-star resort. The staff is very friendly and accommodating. The rooms are updated but yet have an authentic Guatemalan feel. I appreciate that for all of the top-notch amenities of the hotel, it does not lack in culture.

While the Pensativo does not have a gym, spa, or pool on-site, their sister hotel is only two blocks away and all the amenities of the Porta Hotel are available to Pensativo guests. However, the Pensativo does have a wonderful restaurant on-site with excellent service! Do yourself a favor and sit on the second floor terrace to dine with the view of the volcano Agua!

The hotel is tucked away in the south part of the city, offering peace and quiet while you sleep. It is a 10 minute walk to the main city square. For those traveling during COVID, the hotel is about a 5-minute walk to the Juan Pablo Laboratorio. That is where you’ll want to go to get your covid test to return to the states!

For first time travelers to Antigua/Guatemala, I recommend taking book airport transfer through the hotel. Without traffic, it will take you a hour to and from Guatemala City and Antigua. Don’t rely on a taxi to manage that ride.

If I ever make it back to Antigua, I will be staying at the Pensativo again!

Date of stay: February 2021
Trip type: Travelled with friends
Thank TrevorB1858
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Percy Aguilar, Director General at Pensativo House Hotel, responded to this reviewResponded 28 February 2021

Dear Trevor,
Thank you so much for sharing your experience on Trip Advisor.
Your comments really motivate our team to continue making every single Guest experience as unique and comfortable as they deserve.
Really hope you come back to Antigua, we'll always be so happy to be hosts at the land of the eternal spring!
Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2021 via mobile

We loved the incredible personal attention at this gem of a boutique hotel. With only 15 rooms, it feels more like staying in a private palace than a hotel. The surroundings are perfectly quiet, and the bed linens are to die for. What a treat! Highly recommended.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank Fifty-three-miles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Percy Aguilar, Director General at Pensativo House Hotel, responded to this reviewResponded 4 January 2021

Dear Guest,
We truly appreciate the time you've taken to share your kind comments with our staff, making an extra mile effort to make your stay as comfortable and pleasant as you deserve.
Really hope you come to stay with us again soon!
Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2020

Visiting Antigua and being a guest at a traditional Spanish colonial house! A great option, no doubt! "Pensativo House Hotel" is certainly one of the best lodging choices for all those visiting Antigua. It is centrally located, allowing guests to easily walk all around Antigua's awesome historic center and major attractions. A fine hotel, with beautiful premises and attentive service. Rooms are spacious, nicely decorated, with clean and comfortable bathrooms. Breakfast was adequate and at international standards. As one of the most popular wedding and celebration venues in Antigua, "Pensativo House Hotel" means party! Enjoy!

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank LuizDutraNeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Percy Aguilar, Director General at Pensativo House Hotel, responded to this reviewResponded 31 August 2020

Dear LuizDutraNeto,
We are so glad to know your experience was up to your expectations.
Thank you so much for recommending our premises, it really motivate us to continue providing an excellent service to all of our guests and visitors.
Really hope you come to stay again with us soon.

Sincerely,

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