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Reviewed 14 August 2018

best place to relax, the bed are comfortable but something gave me allergy, i think it was a chimney. The location is near from the central park, good neighborhood. a lot of thing to do and visit, i would recommend for couples with out kids

  • Stayed: August 2018, travelled with family
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Review collected in partnership with this hotel
Thank carl0slemus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoAzur, Manager at El Convento Boutique Hotel, responded to this reviewResponded 3 September 2018

Dear Mr. Carlos Lemus,

Thank you for taking the time to comment about you recent stay at El Convento Boutique Hotel, we appreciate it very much and we will trace the chimney service to ensure thar no allergy comes from it.

We look forward to welcoming you again in La Antigua Guatemala and El Convento Boutique Hotel.

Regards,

Salvador Guerra
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018 via mobile

We stayed at El Convento for three nights with our children. The hotel was fabulous, beautifully decorated, spacious room and superior service. We especially loved the rain shower, the purified water that was constantly refilled for us and the small outside area off the room. The hotel grounds are beautiful, our children enjoyed the pool and their are well appointed small spaces to relax around the property.

Stayed: August 2018, travelled with family
Thank Epsilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoAzur, Director de Relaciones con Clientes at El Convento Boutique Hotel, responded to this reviewResponded 3 September 2018

Dear Epsilver,

Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed your overall stay at our boutique hotel. We enjoyed so much having you home.

Please, come back soon!

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018 via mobile

I checked into El Convento after having booked it on line. I didn’t realize that it is part of a chain of hotels all around the world. The gardens, quiet areas, rooms, and restaurant were all carefully designed to give the guests total and complete peace. The room was lovely, spacious, and comfortable. There was even an automatic window shade so that the room could be completely darkened. It was also very quiet in a city.
I had breakfast in the restaurant each morning. The menu was diverse enough for people for various cultures and locations. The service was excellent! The staff took their job seriously and made sure that guests time spent there would be memorable. Thank you for a lovely and memorable time spent in Antigua.

Stayed: August 2018
Thank Kathleen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoAzur, Director de Relaciones con Clientes at El Convento Boutique Hotel, responded to this reviewResponded 3 September 2018

Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed your overall stay at our boutique hotel. We enjoyed so much having you home.

Please, come back soon!

Best Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2018

El Convento is a beautiful hotel, we just walked around appreciating the attention to detail and the decor - especially the doors! I am a little embarrassed to admit that it was so nice to be in such a comfortable and welcoming hotel we did not even go out on the town our first night in Antigua! Instead we drank by the fountain, ordered room service and availed ourselves to the amenities of the room (including an incredible and gigantic bath tub). When we finally did manage to pull ourselves away, we found everything we wanted to do in Antigua was easily walkable from this location.
Everyone from the gentleman who checked us in, to the Herman who brought us our food order were friendly, professional and incredibly willing to help in any way. I even left something in our room and the cleaning woman must've sprinted down to catch us before we left! I cannot say enough wonderful things about El Convento. If you get an opportunity to stay there, you certainly should.

  • Stayed: August 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Courtney C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoAzur, Director de Relaciones con Clientes at El Convento Boutique Hotel, responded to this reviewResponded 3 September 2018

Dear Courtney,

Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed your overall stay at our boutique hotel and enjoyed the boutique experience. We enjoyed so much having you home and we will definitely make this congratulation to all our staff.

It's definitely delightful to immerse in a colonial serenity, but we feel so proud this whole boutique experience was reflected during your stay.

Please, come back soon!

Best Regards,

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Reviewed 7 August 2018

One of the best boutique hotels in Antigua Guatemala.
Its very good kitchen, perfect location.
Personal attention ... the terrace very pleasant.
From the moment one makes the check inn they make it feel at home .... entering a world full of charms and fantasies ....
If you want to visit Antigua Guatemala do not miss to stay at El Convento

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Luis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrupoAzur, Director de Relaciones con Clientes at El Convento Boutique Hotel, responded to this reviewResponded 3 September 2018

Thank you for taking the time to write a review of your recent stay. We are delighted to read that you enjoyed your overall stay at our boutique hotel. We enjoyed so much having you home.

Please, come back soon!

Best Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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