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All reviews jetties beach nice pool free breakfast rooms are clean and comfortable close to town ten minute walk heated pool rent bikes perfect location wine festival cereal ferry island lisa mainland accommodations lodging
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Reviewed 7 December 2017 via mobile

This was the second year in a row we stayed Friday-Sunday of the Christmas Stroll at the Beachside and it was great. A 5-10 minute walk to town makes Beachside a perfect location.

The rooms are clean and comfortable and the decorated lobby, free breakfast, hot apple cider, and fresh baked cookies make it feel like home. However, the best part if our stay is the staff at the Beachside. Lisa, Suizeth, Tansheka, Sabeina, and Rosemarie could not be more welcoming and accommodating. They are genuine and super friendly.

Also kudos to the gentleman who handles service and repairs (sorry, never got his name). We had a couple of hiccups with our first room, but we were quickly put into another. Unfortunately, that room had a problem with no hot water and again we it was handled immediately and professionally. We were upgraded to a spacious third room which did the trick. Of course, our hosts apologized needlessly, but still sent us wine and chocolates. They really are the best, which is why we come back. Can’t wait to book a poolside room next year. Thanks to all at the Beachside for helping with another great Stroll and memories.

Date of stay: December 2017
Trip type: Travelled with friends
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarenK12_12, Owner at The Beachside, responded to this reviewResponded 11 December 2017

Paul D, we appreciate you letting us know about your recent Christmas Stroll weekend at The Beachside and how much you enjoyed it! it is a beautiful time of year for our guests to come back and visit with the island in such a festive spirit and beautifully decorated!

Our staff do go above and beyond to make sure that our guests enjoy all aspects of their stays with us...and we were glad that we were able to upgrade you to another room, due to a not-so-timely failure of one of hot water heaters...Thank you for understanding!

We wish you the best for the upcoming holidays and new year, and look forward to your visiting with us again next season!

Thank you, Karen Keelan, Managing Partner, The Beachside at Nantucket

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Reviewed 5 December 2017

I can not say enough about this hotel! From the minute we stepped foot in the door until we said goodbye, the staff made us feel like we were the only guests they had. Which we not the case at all! The front day staff knew our names and asked numerous times if we needed anything. They reminded us to have Hot Apple Cider & cookies, took pictures of us in front of the holiday decorations, asked about our daily outings and best of all our room was cozy and clean!! Highly recommend everyone to stay here!

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank frstgradetchr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarenK12_12, Owner at The Beachside, responded to this reviewResponded 26 January 2018

frstgrjadetchr, Thank you so much for letting us know of your recent stay at The Beachside. The Christmas Stroll Weekend is a special weekend on the island, and we try to make sure that our guests are happy during their stays. As much as it is fun during the holidays, summer is coming soon, so we hope that you will consider visiting us again during the 2018 season, which begins on Daffodil Weekend, April 20, 2018. Thank you, Karen Keelan, Managing Partner, The Beachside at Nantucket

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Reviewed 3 December 2017

This comfortable and convenient hotel is a fantastic option for anyone looking to explore Nantucket. Close to everything but just far enough away from the weekend crowds.
The staff truly makes this place special. They are friendly and seem happy to go out of their way to make each guest's stay exceptional. I would highly recommend and we will be back next year.

Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank rhumblines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarenK12_12, Owner at The Beachside, responded to this reviewResponded 6 December 2017

Rhumblines, Thank you so much for letting us know about your recent stay with us at The Beachside! Our staff is wonderful, and we try to make all of our guests know how much we appreciate your choice of our hotel. As you say, our location is so convenient to most everything in town, with no need for anyone to rent a car.
So glad that you enjoyed the beautiful island of Nantucket and we look forward to a visit from you next season. Karen Keelan, Managing Partner, The Beachside at Nantucket

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Reviewed 17 November 2017

I was thrilled to be back to the Beachside again after a few years and very impressed with a new renovation in the lobby which was absolutely beautiful. The room was lovely and cozy. The Beachside is a pet friendly and just add a new item "Beachside dog tag" for any dog's collar to identify if the dog gets lost. There is a beautiful super-friendly and sweet yellow lab mascot Lola and she loves to greet all the visitors. The staffs are very friendly and kind. The distance from the Beachside to the town and ferry if your bag has wheels takes at least 12 mins to walk. And also the Jetties beach takes at least 10 mins to walk,too. They do have a bike rental to ride the bike around the island. Overall, I would stay at Beachside again.

Date of stay: September 2017
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
Thank VisitorMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarenK12_12, Owner at The Beachside, responded to this reviewResponded 19 November 2017

VisitorMA,Thank you so much for taking the time to let us know about your recent experience at The Beachside. We continue to improve on all aspects and love to hear from our guests about their stays! We so enjoy being pet friendly and know that our four-legged guests appreciate a wonderful, comfortable place to stay with their owners!
Our location is very convenient, as you say, and there are many fun places to visit just a short walk from our property.
We stay open this season until December 3rd, and reopen on Daffodil Weekend in the middle of April 2018. We hope that you will come back and visit us again soon!
Thank you! Karen Keelan, Managing Partner, The Beachside at Nantucket

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Reviewed 8 October 2017

We booked a 3 night stay for our one anniversary getaway and unfortunately our trip was off to a rough start due to topical storm Jose causing ferry cancellations for a few days. We spoke with someone at the hotel who told us since the boats were cancelled on the first day of our check in and we had no other way to get to the island, we would be given a credit for a future stay and we were happy to hear that and we're already thinking of using that credit towards a second stay for our annual summer trip to Nantucket.

We were finally able to get to the island a day late and upon check in we were greeted and directed to our poolside room. Our room was outdated and didn't appear at first glance to have to many issues. As we got ready for our anniversary dinner my husband noticed something on the couch and we thought maybe it was a stain, until the "stain" started moving. Upon closer review we noticed the bottom of the couch was infested with ants. We immediately went to the front desk and they could not have cared less, we were told no manager was available to speak with us but they would send someone to the room to take care of it while we left for our anniversary dinner reservation. We got back to our room later that night, and sure enough the couch was still covered with ants! My husband then went back to the front desk and asked for another room and we were told they had nothing available even though we personally knew a couple who were supposed to staying there the same weekend for a wedding and cancelled due to the weather. Since they couldn't move us, they sent a maintenance man (who was the only nice person we dealt with at the Beachside) and my husband had to help him carry the ant infested couch out of the room.

The next morning when we went back to speak to the manager Lisa, who again was not there, we also noticed several wedding gift bags still behind the desk that were there upon our check-in from parties that we assumed had also cancelled their stay, so they should have been able to provide us a different room the night before. At this point I had already booked another hotel for the rest of our trip and we told them we were leaving. The women at the front desk didn't apologize or seem to care but did say she would let the manager Lisa know about the situation. Not surprisingly, we never heard from Lisa but did get an email copy of our receipt sent to us with no apology and no credit from the first night (not that we would ever stay here again).

This was our first and last visit to the Beachside! Thankfully, we made the best of the time we had on Nantucket and the rest of our time was spent at an amazing hotel that we will surely be returning to.

Date of stay: September 2017
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank L0dAs21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarenK12_12, Owner at The Beachside, responded to this reviewResponded 9 October 2017

L0dAs21, I was disturbed to read of your recent stay at The Beachside, as it is very important to me, and to my staff, that our guests enjoy their stays. The circumstances that you describe are concerning, as our front desk staff would not be careless about a guest request to move to another room for any reason. I would be happy to discuss this with you further and in detail, and hope that you will give me a call at the hotel, which is (508) 228-2241. I want to make sure that you are satisfied with the outcome of your stay at our hotel. Thank you, Karen Keelan, Managing Partner, The Beachside at Nantucket

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