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Holiday Inn Express Auburn
Ranked #2 of 5 Hotels in Auburn
Certificate of Excellence
Reviewed 20 July 2017

After checking out I realised that I had forgotten our ID. I telephoned the hotel and a staff member went to the room to search while I waited on the phone.

The staff person looking after the free breakfast kept a good attitude while re-stocking the food for two busloads of hungry teenagers staying at the hotel.

Room Tip: Rooms on the opposite of the interstate are quiet.
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank glenn922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this reviewResponded 24 July 2017

Glenn922, thank you so much for staying at our property and taking the time to review it! I'm happy we were able to return your item! Our team works hard to ensure all guests have wonderful stays! I hope that you may return to the property if you find yourself back in the Auburn area!

Safe travels and best wishes,
Katie

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15 - 19 of 342 reviews

Reviewed 12 July 2017 via mobile

We had been visiting family and decided we needed to spend our last night in a hotel. We chose this one on a whim - not knowing really where it was. Great place, warm, welcoming, clean, friendly, quiet and great breakfast!! No pool for the kids, but we did enjoy the good sized whirlpool. Would come back here again - may even be our new go to place when we are in the area!!! Over exceeded our expectations!!

Stayed: July 2017, travelled with family
Thank nicholleml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this reviewResponded 13 July 2017

Nicholleml, thank you so much for leaving this review! I'm so happy you decided to take a chance and stay with us! I'm elated to hear that you had a wonderful experience especially being able to take advantage of all of our wonderful amenities! We would love to be your host hotel when you visit the area and we hope to see you soon!

Best wishes and safe travels!

Katie

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Reviewed 7 July 2017

This hotel was nothing fancy at all but it was in a nice location. The room we had was a double and it had a decent amount of space in the room. The bed was comfortable and the room was very clean.
The breakfast was minimal but ok. They do not have a pool but do have a small Jacuzzi indoors. Gym was small but decent.
This hotel is perfect for a short stay, and was perfect for us due to the location.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank slbca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this reviewResponded 13 July 2017

slbca, thank you so much for taking the time to leave a review about the Holiday Inn Express in Auburn, MA. As you stated we do have a decent size Jacuzzi which many of our guests love! I'm sorry to hear that the breakfast seemed on the minimalist side as we do have many options for all types of travelers! Were you able to try the cinnamon rolls or pancakes?! I hope that if you return to the Auburn, MA area you'll stay with us again! We enjoyed having you here.

Best,
Katie D.

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Reviewed 10 June 2017 via mobile

Just happen to drive by on our way from RI. Walked in and got a great deal on a queen suite. The room was up to date compared to other hotels. In room coffee and tea. Computer ports, refrigerator, and microwave. A couch that turns into a fold out bed. Table and chairs. Hot tub downstairs, but no pool. Large spread for breakfast included.

Stayed: June 2017, travelled with family
Thank Cynthia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this reviewResponded 23 June 2017

Cynthia, thank you so much for stopping in and booking a room with us! We did a complete renovation at the very end of 2015 and our rooms, main hotel areas are just beautiful-if I do say so myself! I'm very happy that it sounds like you were able to use and take advantage of all of the great things we offer our guests, like the oversized hot tub, the in room amenities and our massive breakfast!! Should you ever need another place to stay on any of your trips from RI, you know where to find us! Hope to see you soon!!

Best,
Katie

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Reviewed 24 May 2017

We recently had a wedding in Spenser, MA and needed rooms for our out-of-town guests. We chose the Holiday Inn as our location.

Katie Deasey was wonderful to work with, as well as the front desk staff who handed out our wedding gift bags to our guests.

Rooms were super comfortable, clean and great wifi connections; it was great having suites for the parents of the bridal couple and the bridal couple.

Having a breakfast, with pancakes, fresh fruit, and assorted delicious baked items was appreciated on Sunday morning.

I would highly recommend this hotel for travelers.

  • Stayed: May 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katie D, Director of Sales at Holiday Inn Express Auburn, responded to this reviewResponded 31 May 2017

Donna, thank you so much for reviewing our property on TripAdvisor! I absolutely loved helping your party and making sure we could accommodate all of your guests! They were a fantastic group to have in house!! Should you or anyone in the group need rooms again in the future, we'd love to host you all again!! Congratulations to the lovely bride and groom!!

Best,
Katie

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Additional Information about Holiday Inn Express Auburn

Address: 10 Johnson St # 12, Auburn, MA 01501-2236
Phone Number:
Region: United States > Massachusetts > Auburn
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Auburn
Price Range: €79 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Auburn 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Auburn!The Holiday Inn Express Hotel & Suites Auburn is conveniently located in the heart of central Massachusetts and is easily accessible from I-290, I-395 and I-90 (Massachusetts Turnpike).The Auburn hotel is only minutes away from downtown Worcester, which is home to the DCU Center, as well as the Hanover Performing Arts Center. We are also a short distance from the Thompson International Speedway and the Brimfield Antique Fairgrounds. The Auburn hotel is accessible to many colleges in the area that include Clark University, Worcester Polytechnic Institute (WPI), College of the Holy Cross, Assumption College and Becker College. Old Sturbridge Village, an outdoor living history museum depicting life in the 1830s, is just a short distance from our Auburn hotel. Stay connected with our equipped business center complete with PC and printer. Maintain your exercise regimen in our fitness center or easily turn business into pleasure with our oversize hot tub. The retail pantry offers last minute convenience items, snacks, and beverages. Receive complimentary Deluxe Express Start Continental breakfast daily and at the end of your hard day unwind in our comfortable Simply Smart bedding. Come experience the great value and exceptional service in Auburn and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 
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Also Known As:
Holiday Inn Express Auburn Hotel Auburn
Holiday Inn Auburn
Auburn Holiday Inn Express

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