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1 - 6 of 324 reviews
Reviewed 2 August 2019

We were disappointed with our stay at the Costa Inn. Many of the amenities that sold us on booking were not honored/accurate.After notifying the correct people at the airport about needing a shuttle (which is included in the booking), no one came to get us. The lady at the airport (who was very rude) said she couldn't find a driver to come, so we would either have to keep waiting or take a taxi. When we finally got to the hotel - the transport driver was sitting there on his phone...Another selling feature was the bar/restaurant which the website / profile states is open 24 hours a day - this is false!! We were very hungry when we arrived at 11:30pm, and when I asked about the restaurant, they just said "no - is closed". It even says on the door that it is open 24 hours. We asked if there was a place to get snacks / water etc, and the staff again said no. We went out to try and look for a store, but quickly turned around when we realized the hotel is in a very seedy area. At night there were people on every corner trying to wave us over, and we felt too uncomfortable to continue looking around. The breakfast was ok... Coffee, toast, eggs, cake, and hot dogs. The ONLY good thing about this hotel (besides the price - which I now understand why it is so cheap) is the rooftop pool, which actually has nice views of the city and was decently clean. Would not recommend staying here... spend the few extra dollars and stay in Casco Viejo!!

Date of stay: July 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank baileyb403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018 via mobile

Quiet peacefull place, the workers there are nice , they give good gentle service, the hotel is on reparations but is fine. The restorant provides a good breakfast, meals are good here, specially paellas, is a good point for discovering the city.

Date of stay: May 2018
Trip type: Travelled solo
1  Thank jfhc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2018

I stay at the Hotel Costa Inn because it is reasonably priced and has everything I need: a twenty-four hour restaurant and bar when I arrive on a late evening flight, good internet service, hot water in the shower. The air conditioning is effective, though a bit loud. The swimming pool is nice enough for lounging, not big enough to swim more than a few strokes. The included breakfast is basic and filling. The free shuttle to Albrook Mall is helpful if you don't want to figure out the subway system, although the nearest subway station is only two blocks from the hotel.

Date of stay: February 2018
Trip type: Travelled with friends
1  Thank Barbara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2017

Wife and I stayed for a long weekend at Costa Inn. If you plan to stay here, I would say lower your expectations:

- Hair in food (breakfast and dinner)
- Hair in "clean" bed sheets
- Soiled pillow cases
- Exposed wiring @ head of bed
- Shower head missing
- Condom wrapper in swimming pool

We checked in and went to our room. Within 5 minutes we requested a room change as ours was dirty, smelled like smoke, and the door bathroom knob was falling off. The new room, while free of smoke smell, had exposed wires that were by our heads, only one outlet in the room worked (behind the TV mounted to the wall), hair on the sheets / comforter, and dirty towels in it.

The breakfast buffet was unpalatable - we had hair in nearly every type of food we chose. I guess hair loss is is a real thing in Panama. Coffee was, well, crappy hotel coffee.

I was SUPER stoked on the roof top pool, until I found a condom wrapper in it. Lost my thirst to get in the pool. Maybe it's why the pool had a murky appearance?

By in large, it seemed like the staff didn't have the time of day for us (aside from the gal who checked us in), or any of the other patrons. When they were helping us, they were short and unapologetic.

Oh, and even though we couldn't find it required anywhere, you need a reservation for the return shuttle to the airport. Or plan on spending $20 on an Uber.

But, $2.25 Balboas at the bar - I guess there is one thing about the place that was redeeming!

Room tip: Chose a room at a different hotel
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Taylor N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

We stay at the Costa Inn every year in January and sometimes in May on our way in and out of the country to our sailboat.
They offer a free shuttle from the airport (generally a $25-30 taxi ride) and he return has a nominal fee. The rooms are simple, but clean. The hotel has a 24 hour restaurant for those late night arrivals and offers a free breakfast.
It's a wonderful bargain for a quick stay.
The location is not as convenient for walking, shops and restaurants as some of the other districts.

Date of stay: January 2017
Trip type: Travelled as a couple
Thank svragman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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