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All reviews domestic airport great hotel bus station direct access rooftop pool bocas del toro ancon hill front desk staff modern hotel central america convenient location enjoyed my stay breakfast buffet is albrook panama city canal
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3 - 8 of 2,299 reviews
Reviewed 25 February 2020

Great place to stay if you want to enjoy Panama City. Easily accessible and on the Albrook Mall, which makes it very convenient for shopping. There are high meeting rooms, which makes it ideal for business meetings, without feeling that the place if overcrowded. Breakfast is included and the restaurant staff are very friendly, just at those at the front desk.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Tanesha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, General Manager at Wyndham Panama Albrook Mall Hotel & Convention Center, responded to this reviewResponded 26 February 2020

Dear tannythompson,

Thanks for choosing Wyndham Panama Albrook Mall Hotel for your recent stay in Panama City. As you mentioned, being located within the largest shopping mall in Central America, Albrook Mall, is very convenient.

We're happy to hear that your overall experience was good and looking forward to having you as a guest on your next visit to Panama.

Hasta pronto,

Glenn S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2020

Very enjoyable stay. The rooms are very nice although the view is not that great unless you get a special room. Pool on the roof has fabulous view of the City. The mall is huge and fun to walk thru. Modern hotel. Beautiful

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank muskrat22001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, General Manager at Wyndham Panama Albrook Mall Hotel & Convention Center, responded to this reviewResponded 17 February 2020

Dear muskrat22001,

Thanks for your recent stay at Wyndham Panama Albrook Mall Hotel and your review. Happy to hear that you had a very enjoyable stay and both our staff and cleanliness met your standards.

Many of our guests agree with you about the convenience of Wyndham Panama Albrook Mall Hotel being located within the largest mall of Central America. After hours of shopping, being able to relax in your room or at our pool on the rooftop is a plus.

We hope to have you as a guest, at our hotel, when in Panama again.

Hasta pronto,

Glenn S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2020

Quiet modern hotel, great if you are traveling to or from Albrook airport. Attached to largest shopping mall I have ever seen, got lost, great breakfast included and fantastic sushi place. Great views of Panama City if on right side. Very secure and safe.

Room tip: Request room with City view
Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
Thank 251carlp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, General Manager at Wyndham Panama Albrook Mall Hotel & Convention Center, responded to this reviewResponded 19 February 2020

Dear 251carlp,

Thanks for your recent stay at Wyndham Panama Albrook Mall Hotel and your review. As you mentioned our hotel is in close proximity of Marcos A. Gelabert Airport, only 5 minutes away.

Wyndham Panama Albrook Mall Hotel is located within Albrook Mall, the largest mall in Central America, in which you can find anything from clothes, jewelry, entertainment, etc.

We are very happy to hear that you enjoyed the breakfast buffet served in Canal Bistro Restaurant and Hasaki Sushi Lounge.

Hope you choose Wyndham Panama Albrook Mall Hotel when in Panama again.


Hasta pronto,

Glenn S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 February 2020

Hotel would not let me use sun terrace or pool on day of check out despite having stayed there previous 5 nights. Checked out at 11am, my flight was not until 9:45pm, all they offered was for me to wait in reception. Rooms are very basic. I travel regularly and have not stayed in a business hotel with such poor service.

Date of stay: February 2020
Trip type: Travelled on business
Thank RMMcCool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, General Manager at Wyndham Panama Albrook Mall Hotel & Convention Center, responded to this reviewResponded 10 February 2020

Dear RMMcCool,

We appreciate your recent stay at our hotel. We sincerely apologize for the inconvenience that this situation caused you by an error on our part. We will make the necessary corrections to ensure this does not happen again. It is our policy to allow our guests to use the pool area in order to enjoy their time after checkout. Unfortunately, this time there was a misunderstanding.

We hope you will give us the opportunity to have you as a guest and give you a better aspect of our hotel. We are here to provide our guests with the best service possible.

Once again, our most sincere apologies.

Hasta pronto,

Glenn S.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2020 via mobile

Stayed 3 nights at this property and from start to finish and from lobby to restaurant to cleaning staff all were very nice and welcoming and smiling. The hotel was good with common areas and rooms nice. It is not ultra luxury but is a very nice property and would recommend it and stay again.

Liked:
Friendly check in
Room was big and nicely appointed
Had a coffee maker and refrigerator
Wifi was consistent and strong
Toiletries were nice

Improvements:
Bed could be a bit more comfortable ( bit firm)

A couple water bottles in the room instead of one.

The hotel is about 30mins from international airport. About 15 mins from old town.

Good hotel and worth a stay.

Date of stay: February 2020
Trip type: Travelled on business
Thank Brian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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