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“Very Nice Place”

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Continental Hotel & Casino
Ranked #41 of 113 Hotels in Panama City
Vacaville, California
Level Contributor
447 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 362 helpful votes
“Very Nice Place”
Reviewed 14 May 2012

The Continental Hotel and Casino in Panama City is an older hotel, but it is located adjacent the downtown business district. It is convenient to restaurants, shopping and night life. The rooms are nice sized, and the beds are comfortable.

  • Stayed June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DennisAtkinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review, 17 October 2013
Dear Mr. Atkinson:

Thank you for your response, your opinión es very important to us.

We are glad that you find our hotel a Nice place.

Best regards,

Mirna Capel
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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672 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
Brussels, Belgium
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 May 2012 via mobile

Wait forever in the restaurant

Rude manager in the business center

No coordination with the airlines that stick you here and forget about you

Try to charge thirty five dollars a person to go to the airport when for ten dollars you can stick four people in a taxi

Staff to busy with their airline stuck guests to bother with the regular guests

For the price plenty of places to stay.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank honey40921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mirna C, Guest Relations Manager at Continental Hotel & Casino, responded to this review, 17 October 2013
Dear Guest:

We are very sorry that you felt that our staff did not care.
.
We do apologies for the inconvenience and want to assure you, that your opinion is very important to us.

Sincerely,

Mirna Capel
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bucharest
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 April 2012

Worst hotel ever been.45 min check in.Hotel is old and decay.The staff is lazy and unfriendly.
Don't go !!!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BucharestCatalin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpgiesemann, Manager at Continental Hotel & Casino, responded to this review, 16 April 2012
Dear BucharestCatalin:

Thank very much for your generous comments regarding our hotels and Staff. Your feedback and recomendations are very ìmportant for us. Please excuse any inconvenience during your stay. We look forward to welcoming you back during your next visit to Panama.
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Porto Alegre, RS
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 April 2012

Poor service, old rooms, one elevator per tower, huge lines to check in/out...

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RafaelZS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpgiesemann, Manager at Continental Hotel & Casino, responded to this review, 16 April 2012
I want to thank you for giving us the opportunity to serve you. For us your opinion is very valuable and we regret not being able to meet your expectations. We have making major changes in our property, to make your next visit, a very favorable experience. We hope to have the pleasure to serve you in the future.
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Boquete, Panama
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 3 April 2012

After waiting at the Panama City airport for 10 hours I wasn't exactly thrilled to be told by the United Airlines staff that our plane would not be repaired that day and we would be taking a bus back to Panama City to a hotel and we would try again in the morning. Standing in line at the hotel to check in were 120 people. No AC and no WIFI and no internet in the rooms. you could purchase a wifi 24 hour access card for 13.00. I get to my room facing the courtyard and from the 6th floor all you can hear is the live band playing until 11:00 PM. My room was hot with AC barely functioning in the room. The hallway was freezing. I wasn't the only one that had no AC in their room.

I will say that the food was good, they set up a buffet with chicken and corvina, some cheese and deserts. The vegetables were mushy cauliflower and broccoli. The corvina (sea bass) was outstanding!!!

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GaryRama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mpgiesemann, Manager at Continental Hotel & Casino, responded to this review, 16 April 2012
Dear Mr. Garyrama:

Thank you very much for taking the time to explain your experience during your stay in our hotel. Your feedback is greatly appreciated. We are taking care of all your recomendations in order to take the proper actions to resolve it. Again we apologize for all the inconvenience during your stay, we always strive to provide an excellent services to our guest. We would like to welcome you back in the near future and have the opportunity to make your stay an extraordinary experience.
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Additional Information about Continental Hotel & Casino

Property: Continental Hotel & Casino
Address: Via Espana and Ricardo Arias Street, Panama City 0823, Panama
Phone Number:
Region: Panama > Panama Province > Panama City
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Casino Hotel in Panama City
#24 Luxury Hotel in Panama City
Price Range (Based on Average Rates): €
Hotel Class:4 star — Continental Hotel & Casino 4*
Number of rooms: 363
Official Description (provided by the hotel):
The Continental Hotel is strategically located in the heart of Panamas business and financial district, within the most privilege spot of Via España. This beautiful hotel is conveniently surrounded by important banks and headquarters of the major corporations in Latin America. We also include among our neighbors, fancy restaurants, designer boutiques, famous shopping centers, popular night clubs and glamorous lounges. Visitors can attend their business affairs or take shopping tours within only minutes from their room, while taking advantage of all the amenities of a comfortable and elegant hotel that is centrally located, offering easy access to a variety of landmarks and places of interest. Situated only 20 minutes from the international airport - by highway - and less than 30 minutes from the Panama Canal. ... more   less 
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Also Known As:
Continental Hotel Panama City
Continental Hotel And Casino
Continental Riande Hotel
Hotel Continental Panama
Riande Continental Panama
Hotel Riande Panama
Continental Riande Panama City
Continental Hotel & Casino Panama/Panama City

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