We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (3,410)
Filter reviews
3,410 results
Traveller rating
1,719
1,128
309
141
113
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
1,719
1,128
309
141
113
Show reviews that mention
All reviews breakfast buffet pool area spacious rooms casco viejo lobby floor city panama conference odor concierge banks uber
Selected filters
Filter
Updating list...
1 - 6 of 3,410 reviews
Reviewed 12 March 2020

I was on the 32nd floor with great views of the city. The King room was spacious, comfortable and clean. The breakfast buffet was great. The 32nd floor did seem humid as I got off the elevator. Seems like there is a ventilation issue. The pool servers were nice but could be a little more attentive. I had to wave them down when I needed another drink or to pay my bill. Overall, still a good stay. I would definitely return.

Date of stay: March 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with riu.com
2  Thank Evthompson720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this reviewResponded 26 March 2020

Dear Evthompson720,

Thank you very much for taking the time to share your impressions with us!

We are thrilled to know that you enjoyed your stay! However, we are surprised to read about your experience. Please be sure that we will communicate it with the proper department to follow up.

We cannot wait to welcome you back to our hotel!

Warm regards,

Hotel Riu Plaza Panamá
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2020

This is my second trip to Panama and we chose the Hotel RIU Plaza Panama. Gabriel greeted us upon arrival with a wonderful courteous smile as I commenced to speak in English.... he immediately said welcome to our hotel and again, smiled. We were given an amazing room overlooking the city of Panama. Our booking included the crown level so we were able to access a private area off the lobby to do work on laptops. Quiet ambiance. Refreshments were available including soft drinks and snacks. The concierges were helpful in arranging transportation and tours. Buffet breakfasts were outstanding.... and outdoor night dining along the pool, at night, was amazing. Continually gazed at the north star located over one of the downtown buildings and, of course, viewed the "screw" architecture building..... During the day you can sunbathe and sit along the pool which is on the ground floor next to a bar and restaurant.... we are not a fan of top floor hotel pools. Grateful that we picked this hotel.... ...... and we will go again next year. Thank you to all the RIU Plaza staff from the Chicago Girls!!!

Room tip: Try for as high a floor as is available..... higher floors also have key entry elevators so there are less patrons on each elevator.
Date of stay: February 2020
    • Cleanliness
    • Service
Thank TravelJewels45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this reviewResponded 25 March 2020

Dear guest,

Thank you very much for thinking of us after your journey home and sharing your impressions with us and our future guests. We are so pleased that we could meet your expectations and your kind words make us very proud. Gladly we will pass these on to all our colleagues.

We look forward to welcoming you back again very soon.

Warm regards,

Hotel Riu Plaza Panama
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020

I have no doubt, that is one of best place in Panama City, awesome localization and friendly staff.
My room use to have a glass wall with a quite nice view of the city and a really comfortable bed.
So I do not have much to say, just enjoy this place.

Date of stay: May 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank YuriBalista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this reviewResponded 13 March 2020

Dear YuriBalista,

Thank you for your kind words and for sharing your experience with us and with the travel community!

We are delighted to know you enjoyed your stay with us! It’s always a pleasure to read your feedback, since it’s essential to us bringing the best experiences to our hosts.

We will be glad to welcome you again in one of our hotels!

Best wishes,

Hotel Riu Plaza Panama
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2020

The hotel is always sparkling clean, with a nice view of the banking area of panama city, the staff is friendly and the breakfast area is well kept with a nice selection of food and beverages. It sits right in downtown but you don't hear the traffic and is located near restaurants and a shopping malls and banks.

Date of stay: October 2019
Thank crissG6249HH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this reviewResponded 11 March 2020

Dear Cris,

Thank you so much for sharing your experience and for your five-star rating! We are thrilled to hear that you had such a nice time with us at Hotel Riu Plaza Panama!

It was our pleasure to take care of you and we do hope to have the opportunity to host you again someday soon!

Kind regards,

Hotel Riu Plaza Panama
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2020 via mobile

This was our first time in Panama and this was the perfect place to stay. Room was big enough and comfy. Complimentary breakfast was not your average breakfast, they even have an arepas station.
We were on the 31st floor and had a great panoramic view of the city.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank jcisinthehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Panama, responded to this reviewResponded 21 February 2020

Dear jcisinthehouse,

Thank you so much for sharing your experience and for your five-star rating! We are thrilled to hear that you had such a nice time with us at Hotel Riu Plaza Panama!

It was our pleasure to take care of you and we do hope to have the opportunity to host you again someday soon!

Kind regards,

Hotel Riu Plaza Panama
Online Reputation Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews